does face to face report nursing improve patient outcome

by Mrs. Golda Hoeger III 3 min read

The secrets to successful nurse bedside shift report …

11 hours ago Establishing systems for patient care using telecommunications technologies is feasible, but there is little evidence of clinical benefits. The studies provided variable and inconclusive results for other outcomes such as psychological measures, and no analysable data about the cost effectiveness of … >> Go To The Portal


Systematic literature review studies point out that implementing nurse bedside shift report can improve the patient experience with care as related to nurse communication. 8, 9, 11 For example, Mardis and colleagues conducted a systematic literature review of 41 articles related to the use of bedside shift report and concluded that 49% of the reviewed literature identified an increase in patient experience with care as a self-reported outcome, whereas only 2% of the reviewed studies identified patient complaints with this practice. 11 Sherman and associates also found patient advantages in relation to nurse bedside shift report, such as patients being more informed about and engaged in their care, improved nurse-patient relationship, and improvement in overall patient satisfaction. 8

Research concluded that conducting bedside reporting leads to increased patient safety, patient satisfaction, nurse satisfaction, prevented adverse events, and allowed nurses to visualize patients during the shift change. In addition, medication errors decreased by 80% and falls by 100%.

Full Answer

Can nurses make a positive impact on patient care?

Nursing of course still faces many of its own challenges, particularly relating to its workforce, as training and retention issues have consistently been in the news in recent times, but the review highlights just one of the many settings where nurses can have a positive impact on patient care.

Does nurse bedside shift report improve patient experience with care?

In summary, patient advantages outweigh disadvantages in relation to nurse bedside shift report and all measurement tools used in the literature consistently show that nurse bedside shift report improves the overall patient experience with care.

Are face-to-face conversations with healthcare workers better in person?

Especially for hospital and health system leaders, there are certain instances when face-to-face conversations with employees are necessary. These are some interactions that healthcare leaders and HR experts say are better done in person.

How has the nursing role changed over time?

The nursing role has undergone tremendous change since it first appeared and it continues to evolve. Nurses work in more settings and undertake more tasks than ever before. Inevitably, the way healthcare is delivered will continue to change, and nurses can be leaders in such change.

How can nurses improve patient outcomes?

Nurses play a major role in improving patient outcomes. They can put patients at ease by delivering compassionate care. When patients feel comfortable with nurses, they are more likely to open up about their level of pain and discomfort.

Does bedside report improve patient outcomes?

In Brief. Nurse-to-nurse reporting by the patient's side improves care satisfaction and increases teambuilding among staff. The benefits of bedside reporting include patients' increased knowledge of their condition and treatment, improved patient and family satisfaction, and increased teambuilding between staff.

What affects patient outcomes in nursing?

Nursing process factors include treatment, diagnosis, rehabilitation, prevention, and patient education. In summary, the antecedents that affect patient outcomes consist of individual patient characteristics and health problems, the structure of healthcare organizations and received health interventions.

Why is it important to do bedside report?

Bedside shift reports are viewed as an opportunity to reduce errors and important to ensure communication between nurses and communication. Models of bedside report incorporating the patient into the triad have been shown to increase patient engagement and enhance caregiver support and education.

What are the benefits of bedside handover?

A real safety benefit of bedside handover is the fact that visualising the patient may prompt nurses to recall important information that should be handed over and it may also trigger oncoming staff to ask additional questions. Further, patients have the opportunity to clarify content.

Why bedside handovers can be better for patients?

Bedside handover may improve patient participation, which may result in better experience (McMurray et al., 2011) giving the patient a feeling of accessible care and patient satisfaction (Mako et al., 2016) and patients can contribute information during the process which will improve quality of care and patient safety ...

How can patient outcomes be improved?

Consider these seven key actions aimed at improving patient outcomes:Reduce Medical Errors and Improve Patient Safety. ... Offer Telehealth and Other Technologies. ... Manage Chronic Diseases. ... Ensure Continuity of Care and Discharge Procedures. ... Communicate with Patients and Educate Them About Their Health. ... Analyze Data.

Why is it important to improve patient outcomes?

Use of patient‐reported outcomes is an essential aspect for improving clinical care, because it enhances the connections among doctors and with patients.

Do nursing theories improve patient outcomes?

Professionals develop nursing theories to inform nursing practice, advance care strategies, and improve patient outcomes for a better quality of life. Nurses can apply them to all six steps of the nursing process: assessment, diagnosis, outcome, planning, implementation, and evaluation.

Do patients like bedside report?

The evidence based research reviewed unanimously concludes that conducting bedside reporting leads to increased patient safety, patient satisfaction, and nurse satisfaction.

Why is shift report important in nursing?

Most importantly, communication supports the foundation of patient care. So, hand-off reporting during shift change is a critical process that is crucial in protecting a patient's safety. Throughout the hand-off report, it is vital to provide accurate, up-to-date, and pertinent information to the oncoming nurse.

What is bedside report nursing?

Nurse bedside shift report, or handoff, has been defined in the literature as a process of exchanging vital patient information, responsibility, and accountability between the off-going and oncoming nurses in an effort to ensure safe continuity of care and the delivery of best clinical practices.2-6 There are different ...

What is the systematic review of evidence?

The systematic review of evidence published on 16 July, titled Nurses as substitutes for doctors in primary care, looked at how nurses carried out tasks such as diagnosis, treatment, prescription and referral, and concluded that nurses delivering primary care obtain the same or better outcomes as doctors. The authors wrote: “This review shows that ...

Should nurses replace doctors?

And the review does not suggest that nurses should replace doctors in primary care.

All Answers (2)

This interaction builds relationships and makes the patient feel that the nurse cares. In addition face to face aids in physical and mental assessment of the patient

Similar questions and discussions

What is the basic difference between problem statement and research gap? While starting research, do we first find gap or find research problem?

In Brief

This literature review looks at articles on bedside shift report initiatives and offers strategies that may lead to sustained practice.

Methods

The evidence hierarchy developed by Polit and Beck was applied for the purposes of this literature review, which included English-language journal articles published between 2006 and 2016 that had quantitative or qualitative results in relation to patient satisfaction (patient experience with care), nursing satisfaction, and/or incidental overtime.

Nurse bedside shift report

Nurse bedside shift report, or handoff, has been defined in the literature as a process of exchanging vital patient information, responsibility, and accountability between the off-going and oncoming nurses in an effort to ensure safe continuity of care and the delivery of best clinical practices.

Patient experience with bedside shift report

Systematic literature review studies point out that implementing nurse bedside shift report can improve the patient experience with care as related to nurse communication.

Nursing satisfaction with bedside shift report

Evidence strongly supports that bedside shift report increases nurse satisfaction.

Financial impact of bedside shift report

Nonplanned incidental overtime creates a financial burden for hospitals. As such, the time it takes to carry out nurse handoff is an important factor to consider. Several studies have identified that incidental overtime decreases, or decreases insignificantly, after the implementation of nurse bedside shift report. 6,10,11,17,21,23,24

Sustainability of bedside shift report

Nurse bedside shift report is a practice that becomes an established habit, but it's often a challenge to change the old reporting process and sustain the new practice.

What is the role of a nurse in a change of shift?

The nurse notifies the physician and obtains correct and complete medication orders, thereby avoiding a potentially serious medication error. A nursing unit schedules staffing coverage to accommodate the shift change and minimize the occurrence of interruptions during change-of-shift report.

What does Nurse Green realize about morphine sulfate?

When Nurse Brown asks about this, Nurse Green realizes she gave morphine sulfate but did not document it on the MAR. Due to Nurse Brown’s question, Nurse Green realizes the omission and communicates the information and documents it in the medical record , preventing an accidental overdose of a medication.

What is the basic to quality health care?

Basic to the provision of quality health care is the ability to communicate with one another and safely handoff patient care in a seamless manner so every patient can benefit from each phase of care through a well-executed handoff. This is a process that is ubiquitous but also a high-risk endeavor in many settings.

How to create rapport with a patient?

Using elements of nonverbal communication—such as facial expressions, eye contact, body language, gestures, posture, and tone of voice—is also essential in creating rapport. Simply smiling can go a long way. You can also: Show interest in what the patient is saying by maintaining eye contact and nodding your head.

How to communicate effectively as a nurse?

Include minimal verbal encouragement, such as “I understand,” and “go on.”. 4. Written Communication. Written communication skills are also essential for effective nurse-to-nurse communication.

Why is patient teach back important?

Patient teach-back is an effective communication strategy where providers ask patients to repeat the information back to them.

What is the role of a nurse in healthcare?

6. Patient Education (Patient Teach-Back) Nurses are in charge of most of the communication between the healthcare team and patients. This includes informing patients and family members of health conditions, diagnoses, treatment plans, and medication protocols.

How does poor communication affect patient transfers?

A report by the Joint Commission found that poor communication during patient transfers contributed to 80% of serious medical errors. Additionally, patients who have established an open and secure dialogue with a nurse are more likely to disclose the true extent of their symptoms.

What is the importance of communication in nursing?

For nurses, good communication means approaching every patient interaction with the intention to understand the patient’s concerns, experiences, and opinions. This includes using verbal and nonverbal communication skills, along with active listening and patient teach-back techniques. Below, we explore 10 communication skills that are important for nurses.

What is communication competency in nursing?

According to the book Interpersonal Relationships: Professional Communication for Nurses by Arnold and Boggs, communication competency offers a primary means for establishing a trusting, collaborative relationship with patients and families.