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You can gain access to prescriptions for children, pets and other adults (spouse, caregiver, etc.) using information from one of their prescription labels, their name and date of birth. Just click on the Add a New Patient link from the Patient Profile screen or click on Add a Patient under Manage Patients.
Yes. You will need a current prescription number, store phone number, and the pet's name (which can all be found on your pet's prescription bottle). Just click on the “Add a New Patient” link from the Patient Profile screen or click on Add a Patient under Manage Patients.
You need a current prescription number, store phone number (located on their prescription bottle), the child's name and date of birth. Just click on the Add a New Patient link from the Patient Profile screen or click on Add a Patient under Manage Patients.
You need a current prescription number, store phone number (located on their prescription bottle), the adult’s name, date of birth and email address. An email will be sent to the other adult requesting they grant access to you. They are required to have their own My Prescription account to accept your request.
Please see our FAQs or visit the Help Center for additional assistance. If you would like to speak with us directly, or if this is urgent, please call us at: 1-800-KRO-GERS ( 888–852–2567)
Step 1. Sign in to My Prescriptions. From the home page menu, select My Prescriptions and sign in with your digital account username and password. If you don't have a digital account, start by selecting "Create an Account.".
To add multiple people or pets, choose "Add a Patient" from the menu after adding the first person or pet.
Please note: For Guest Refill, your prescription (s) must be refilled at the store where it was originally filled. Prescriptions may not be transferred through Guest Refill.
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Once you install the app, sign in to your existing digital account, or tap "Create an Account" to set a new one up. Be sure to add your Shopper's Card or Alt ID if you want to pay for prescriptions online.
Tap “Add Myself,” “Add a Child,” “Add a Pet, ” or “Access Another Adult,” and fill out the patient information below.
If you're adding yourself to My Prescriptions, you'll next answer some security questions to confirm your identity. If you're adding another adult, child or pet, at this point you'll enter their prescription number and pharmacy phone number. Next, you'll choose your own security questions to answer at login.
Reopen the app and return to My Prescriptions. After signing in, you will be able to access any added patients. Now that you're set up, you can manage prescriptions, pay online, access Auto Refill and more! If you still have questions, please see our FAQs.
My Prescriptions gives you easy access to manage prescriptions for yourself and others. It allows you to set up Auto Refill, pay online, and view your prescription history. You can also transfer prescriptions from another pharmacy to any of the Kroger Family of Pharmacies.
Some prescriptions are not eligible for online payment. If a prescription isn’t eligible, it will not show as available in the Pay Online list. Pay Online is only available to customers with a Shopper’s Card. To use Pay Online, update your account with a new or existing Shopper's Card now.
We can only accept one credit card at a time. Choose an existing payment card from your Digital Wallet or add a new credit or debit card, then select continue.
If you don't see the option to pay online, it may be because you don't have a Shopper's Card linked to your account. But you can add one in your profile: Update Account.
Please see our FAQs or visit the Help Center for additional assistance. If you would like to speak with us directly, or if this is urgent, please call us at: 1-800-KRO-GERS ( 888–852–2567)