dhr patient portal login

How do I contact DHR health for medical records?

For any HIM/Medical Records related questions – you can reach us at 956-362-3448. Thank you. All patient health care information at DHR Health is confidential. Therefore, medical records cannot be released to any person or organization without the consent of the patient or the patient’s legally authorized representative (unless authorized by law).

How do I get an authorization form from dhr health?

In the case of a minor, a parent or legal guardian must sign the authorization DHR health has the form available online or the form can be sent to you via fax or postal services. Call (956) 362-3451 for assistance. You may complete the form and send back via fax to (956) 362-3450 or postal services:

How do I get help with my DHR account?

We’ll refer you to a DHR financial counselor for clearance. You can also call 956-362-7730 for financial counselor assistance. Our financial counselors help with: If you need help with your account, our financial counselors are here for you. There are also financial counselors in the emergency room 24/7.

How do I access the MyCare patient portal?

Using your own secure password, you can log into the MyCare Patient Portal 24 hours a day, 7 days a week from the comfort and privacy of your home, office or mobile device. Attend a Virtual Visit with your physician (for participating physicians) Please call our Medical Records department at 580-251-8658 for any additional MyCare assistance.

How to get a DHR form?

DHR health has the form available online or the form can be sent to you via fax or postal services. Call (956) 362-3451 for assistance. You may complete the form and send back via fax to (956) 362-3450 or postal services:

What is a written authorization for medical records?

Written Authorization. Requests for the release of medical records (protected health information) must be submitted in writing and must contain all the elements required by law. Authorizations must also be dated and signed by the patient or the patient’s legally authorized representative.

How long does it take to get a copy of medical records from a hospital?

The requested copies of medical records shall be furnished by the hospital/physician within 15 days after the date of receipt of the request and resonable fees for furnishing the information. Please return the form with a copy of the patient’s driver’s license or government issued ID.

Who must sign a medical authorization?

Authorizations must also be dated and signed by the patient or the patient’s legally authorized representative. In the case of a minor, a parent or legal guardian must sign the authorization

Is there a fee for releasing medical records?

There may be a fee associated with the release of medical records and/or images on CD. *DHR Health is not required to release the information requested until all fees are paid. No fee is assessed when the information is being sent to another health care provider. Call 956-362-3451 for further details.

What is the phone number for DHR?

To learn about any other documents you may need, such as itemized statements or claim forms, or to ask questions, please call the DHR Health Business Office at 956-322-4653.

Is DHR Health a Medicare provider?

Medicare. DHR Health is an approved Medicare provider. All services billed to Medicare follow federal guidelines and procedures. Medicare also has a coordination of benefits (COB) clause.

Can DHR Health provide COB information?

Your plan will try to let you know about this request ahead of time. DHR Health cannot provide the COB information to your insurance company. You’ll need to address the issue with your insurance plan before the claim can be paid.

How does MyCare work?

MyCare allows you to communicate with your healthcare provider easily and safely – according to your schedule. Using your own secure password, you can log into the MyCare Patient Portal 24 hours a day, 7 days a week from the comfort and privacy of your home, office or mobile device.

What is my care?

MyCare allows you to communicate with your healthcare provider easily and safely – according to your schedule.

What is the phone number for MyCare?

Please call our Medical Records department at 580-251-8658 for any additional MyCare assistance.

Who owns DHR?

DHR is majority owned by the same doctors that treat patients every single day. Choose from our wide range of specialty clinic doctors, physician-partners, and hospital staff.

What is the pathology department?

The Pathology Department provides a full ranges of supportive, consultative, and/or diagnostic services which include but not limited to; Surgical Pathology, CytoPathology, Molecular Diagnostics, Clinical Interpretation of Testing Results and Diagnostic Problem Solving.

What is Renaissance Laboratories?

Renaissance Laboratories at DHR Health offers patients access to the largest state of the art hospital laboratory in South Texas, providing the most comprehensive, highest quality, and timely delivery of patient care results. As a competitive advantage, we perform the majority of testing on-site, processing samples 24 hours a day, seven days a week. Renaissance Laboratories provides the best turnaround times locally available due to the advanced instrumentation and automated systems used in sample receiving, tracking, and retrieving. Test results are also rapidly available and delivered to clients through a client portal and/or electronic medical record connectivity.

How many hours a day does the clinical laboratory do blood test?

The Clinical Laboratory supplies a complete menu of blood component options 24 hours a day, seven days a week and performs routine and specialized compatibility testing.