dhr health patient portal

How do I contact DHR health for medical records?

For any HIM/Medical Records related questions – you can reach us at 956-362-3448. Thank you. All patient health care information at DHR Health is confidential. Therefore, medical records cannot be released to any person or organization without the consent of the patient or the patient’s legally authorized representative (unless authorized by law).

Why choose a hospital laboratory at DHR health?

Renaissance Laboratories at DHR Health offers patients access to the largest state of the art hospital laboratory in South Texas, providing the most comprehensive, highest quality, and timely delivery of patient care results.

What is the mission of DHR health?

About DHR Health… “Our mission is to improve the well-being of those we serve with a commitment to excellence: every patient, every encounter, every time.” DHR Health was founded in 1997 to help over 1.2 million residents resolve limited health care access challenges in a community that lacked public and county hospitals.

Is DHR health an approved Medicare provider?

DHR Health is an approved Medicare provider. All services billed to Medicare follow federal guidelines and procedures. Medicare also has a coordination of benefits (COB) clause. This means that at the time of service, you’ll need to answer questions to learn which of the two COB plans is the primary one and is paying for your visit.

How to get a DHR form?

DHR health has the form available online or the form can be sent to you via fax or postal services. Call (956) 362-3451 for assistance. You may complete the form and send back via fax to (956) 362-3450 or postal services:

Who must sign a medical authorization?

Authorizations must also be dated and signed by the patient or the patient’s legally authorized representative. In the case of a minor, a parent or legal guardian must sign the authorization

How long does it take to get a copy of medical records from a hospital?

The requested copies of medical records shall be furnished by the hospital/physician within 15 days after the date of receipt of the request and resonable fees for furnishing the information. Please return the form with a copy of the patient’s driver’s license or government issued ID.

What is a written authorization for medical records?

Written Authorization. Requests for the release of medical records (protected health information) must be submitted in writing and must contain all the elements required by law. Authorizations must also be dated and signed by the patient or the patient’s legally authorized representative.

Is there a fee for releasing medical records?

There may be a fee associated with the release of medical records and/or images on CD. *DHR Health is not required to release the information requested until all fees are paid. No fee is assessed when the information is being sent to another health care provider. Call 956-362-3451 for further details.

Can you release medical records without consent?

All patient health care information at DHR Health is confidential. Therefore, medical records cannot be released to any person or organization without the consent of the patient or the patient’s legally authorized representative (unless authorized by law).

What to bring to a hospital?

To make sure you have a smooth admission, please bring these items with you: 1 Health Insurance Card (s) 2 Photo ID such as a valid driver’s license or passport 3 Physician orders – this explains the doctor’s plan of care for you 4 A list of prescription medicines – needed whether you’re having inpatient or outpatient care

Can you take home printed materials at DHR?

You may discuss such things as medicines to take, changes to your diet, and follow-up healthcare visits. Often, you’ll be able to take home printed materials as well. It’s always a privilege to care for you at DHR Health. Yet we’ll be glad to see that you're able to return to your home, family and friends..

What is the clinical laboratory for allergy?

Allergy and Immunology. The Clinical Laboratory offers a test menu of over 100 different allergens as well as autoimmune testing (such a celiac disease, antinuclear antibody screening and cascades).

What is Renaissance Laboratories?

Renaissance Laboratories at DHR Health offers patients access to the largest state of the art hospital laboratory in South Texas, providing the most comprehensive, highest quality, and timely delivery of patient care results. As a competitive advantage, we perform the majority of testing on-site, processing samples 24 hours a day, seven days a week. Renaissance Laboratories provides the best turnaround times locally available due to the advanced instrumentation and automated systems used in sample receiving, tracking, and retrieving. Test results are also rapidly available and delivered to clients through a client portal and/or electronic medical record connectivity.

How many hours a day does the clinical laboratory do blood test?

The Clinical Laboratory supplies a complete menu of blood component options 24 hours a day, seven days a week and performs routine and specialized compatibility testing.

What is the pathology department?

The Pathology Department provides a full ranges of supportive, consultative, and/or diagnostic services which include but not limited to; Surgical Pathology, CytoPathology, Molecular Diagnostics, Clinical Interpretation of Testing Results and Diagnostic Problem Solving.

Who owns DHR?

DHR is majority owned by the same doctors that treat patients every single day. Choose from our wide range of specialty clinic doctors, physician-partners, and hospital staff.

How does MyCare work?

MyCare allows you to communicate with your healthcare provider easily and safely – according to your schedule. Using your own secure password, you can log into the MyCare Patient Portal 24 hours a day, 7 days a week from the comfort and privacy of your home, office or mobile device.

What is the phone number for MyCare?

Please call our Medical Records department at 580-251-8658 for any additional MyCare assistance.

What is my care?

MyCare allows you to communicate with your healthcare provider easily and safely – according to your schedule.