dentrix ascend problem with patient portal?

Why choose Dentrix Ascend dental practice management software?

Aug 03, 2021 · Using the portal, patients can conveniently complete and submit forms from home prior to their visits. When a patient submits forms, Dentrix Ascend automatically saves each completed patient form to the corresponding patient's Document Manager for convenient viewing and documentation.

What are digital forms in Dentrix?

Dec 28, 2021 · Working with Patient Forms. Dentrix Ascend provides an online portal where patients can complete forms prior to or during their visits. When you activate the patient forms feature, you can send an electronic request to the patient so that they can conveniently access and complete their questionnaire or consent forms online. When the patient ...

How does online booking work in Dentrix?

Feb 17, 2021 · Tip: To open the patient's portal on another tab of your Web browser (for instance, if you are opening it on a practice-owned mobile device that the patient can use to complete forms in the office; be sure to close any other Dentrix Ascend tabs before giving the device to the patient), you can click (or tap) the Click here to access forms link.

What can Dentrix hub do for You?

Dec 08, 2021 · The patient can open the online portal from his or her appointment reminder by using the button (with email messages) or link (with text messages) provided. You can also open the patient's portal on a practice-owned mobile device. Note: The Web address for a patient's online portal is unique to a given patient. Each patient must open the online ...

How do I contact dentrix ascend?

If you need assistance to accomplish a critical task in Dentrix, customer service is only a phone call or online chat away. Call 800.336. 8749 (US) or 800.561. 2983 (Canada), or chat with an expert online.

What is dentrix patient engage?

Dentrix Patient Engage gives you total control over how you communicate with your patients. With robust features like customized appointment and re-care reminders and reputation management and campaign studio features, Patient Engage builds your online reputation and motivates re-care attendance.

How do I access dentrix from home?

Log in to Dentrix Mobile by browsing to mobile.ident.com from your mobile device, enter your username and password, and select Login. After you have logged in, you can search for and view patient information. From the Home screen, select Patients.Feb 22, 2012

How do I activate a patient in dentrix?

1. For new patients, create a Family File by adding a new family account and adding family members if necessary. 2. When the patient arrives, select the patient in the Family File and verify the patient's information (particularly the address and insurance coverage) in the Family File window.

What is the dentrix hub?

Dentrix Hub Forms allow your dental practice to create and publish forms for your patients that can be completed in the Patient Portal or through the Kiosk Check In link. Information completed in a Dentrix Hub Form will upload to the practice's Dentrix Management System.

Does dentrix have instant messaging?

Dentrix Dentalink provides your office with secure instant messaging.

Can you access dentrix remotely?

Dentrix Mobile runs on the latest smartphones and mobile devices, including BlackBerry®, iPhone™, iPad™, Palm Pre™ and Android™. ... Dentists use their smartphone or mobile device to access the server in the same way they use a Web browser to conduct their online banking or purchasing.

Is dentrix enterprise the same as dentrix?

Although Dentrix Enterprise has a similar look and feel to Dentrix and uses the same award-winning workflow, it is a platform built on a relational SQL database.

Is dentrix compatible with iPad?

Available for devices like iPhone, iPad, Palm Pre, Android and select BlackBerry models, Dentrix Mobile is part of regular customer service plans, and maximizes your time in and out of the office.

How do I add a patient in dentrix ascend?

Birthdate - Enter the date of the patient's birth....Primary Contact - To change the primary contact person for the patient, click (or tap) the Edit button . ... Add New Member - To add patient records, at one time, for others members of the same household as the current patient, click (or tap) Add New Member.More items...•Dec 15, 2021

How do I check in patients on dentrix?

To search for a patient by phone number:From any patient-specific Dentrix module, open the Select Patient dialog box.Click the Advanced Search tab.Enter the phone number for the patient in the Phone field.Click the Search button.Jun 30, 2014

Can a patient have multiple guarantor accounts?

Each guarantor account can only have one guarantor but, it is possible for patients to have multiple guarantor accounts. Examples of different guarantor accounts include Personal/Family, Work Comp, VA, etc.

When did dentrix Ascend come out?

2014Released in 2014, Dentrix Ascend is the cloud-based version of Henry Schein Inc.'s popular dental practice management software, Dentrix.

What is the dentrix hub?

Dentrix Hub Forms allow your dental practice to create and publish forms for your patients that can be completed in the Patient Portal or through the Kiosk Check In link. Information completed in a Dentrix Hub Form will upload to the practice's Dentrix Management System.

What is dentrix ascend?

Dentrix Ascend is a modern, scalable, web-based solution from Henry Schein Practice Solutions. It is created by the same company that developed the original Dentrix—the most popular practice management system in North America. ... We have a robust development roadmap and will continue to support Dentrix going forward.

How do I find a patient in dentrix?

To search for a patient by phone number:From any patient-specific Dentrix module, open the Select Patient dialog box.Click the Advanced Search tab.Enter the phone number for the patient in the Phone field.Click the Search button.Jun 30, 2014

How do I contact dentrix ascend?

If you need assistance to accomplish a critical task in Dentrix, customer service is only a phone call or online chat away. Call 800.336. 8749 (US) or 800.561. 2983 (Canada), or chat with an expert online.

How do I access dentrix from home?

Log in to Dentrix Mobile by browsing to mobile.ident.com from your mobile device, enter your username and password, and select Login. After you have logged in, you can search for and view patient information. From the Home screen, select Patients.Feb 22, 2012

What is dentrix patient engage?

Dentrix Patient Engage gives you total control over how you communicate with your patients. With robust features like customized appointment and re-care reminders and reputation management and campaign studio features, Patient Engage builds your online reputation and motivates re-care attendance.

What is patient engagement?

"Patient engagement" is a broader concept that combines patient activation with interventions designed to increase activation and promote positive patient behavior, such as obtaining preventive care or exercising regularly.Feb 14, 2013

How do I email from dentrix?

Dentrix and Microsoft OutlookGenerate a List of Patients. In the Office Manager, click Letters & Custom Lists. ... Write the Email Message. Next, open Microsoft Word to a blank document and create the email message. ... Walk Through the Mail Merge Wizard.Mar 17, 2020

Does dentrix work on Macs?

Dentrix Ascend runs from your browser and works with any platform, including Macs and Apple iPads. You only need a Google Chrome or Safari browser on your device.

How much does dentrix cost per month?

Dentrix Ascend Pricing Overview Dentrix Ascend pricing starts at $248.00 per month. They do not have a free version. Dentrix Ascend does not offer a free trial.

Can you put dentrix on a laptop?

NETIP Office on Demand supports all Dental practice management and X-ray's solution software, like Dentrix. It can run on any platform of the handheld device, PC, Mac, IPhone and iPad, and operate from anywhere Internet access is available.

How many consent forms can you customize?

A consent form is a patient form that includes statements patients read and a check box patients can select if they agree with the statements. You can customize and activate up to five consent forms per location in your organization. Three of the five are blank by default. Activating a form makes it available for all patients to complete online.

Does Dentrix Ascend save forms?

Dentrix Ascend automatically saves each completed patient form to the corresponding patient's Document Manager . You can view that document (which is an .html file) in your Web browser as needed.

Can you enable patient forms online?

If you want to allow patients to complete questionnaires (such as demographic and insurance information forms) and consent forms (such as financial policy and consent for treatment forms) online, you can enable the patient forms feature.

Can you disable patient forms?

If you no longer want to allow patients to complete patient forms online, you can disable the patient forms feature. Disabling patient forms does not affect the records of patients who have completed any forms previously.

Can you expire a questionnaire?

Expiring a questionnaire resets the due date of the form to the current date for all patients, regardless of what the expiration date was before it was reset. So, any patients who completed the form previously must complete it again.

Can you inactivate a consent form?

You can inactivate a questionnaire or a consent form that you no longer want to use. Inactivating a form does not affect the records of patients who have completed this form previously. When you inactivate a form, it will no longer be available to patients.

Cloud Dental Software Designed For You

Dentrix Ascend offers a smarter, more natural interface that’s easy to learn and master. With one-click access#N#to patient information and customized workflows, you’ll get more done in less time.

Smarter System. Smarter Practice

Dentrix Ascend includes a predictive problem-solving feature called Goals, Problems and Solutions (GPS). This unique#N#business tool identifies tasks that need attention and provides solutions to keep your practice on course.

Advanced Tools Speed Your Path to Productivity

Dentrix Ascend packs advanced business, practice management and clinical tools into an easy-to-use interface. You can move quickly from new user to expert, reaching full productivity almost immediately. Experience the freedom and flexibility of using cloud based dental practice management software.