demascus patient portal

When will I be able to log on to the patient portal?

While patients may be able to log on to the Patient Portal and explore it during the weeks leading up to the transition to MHS GENESIS, the Patient Portal will not be active until September 7, 2019.

How do I get help navigating the UMass campus health hub?

If you need help navigating the Campus Health Hub or the UMass Lab Services Portal, please email covidinfo@umass.edu. 1. When I try to register for the UMass Patient Portal, why does it tell me I'm not active?

Where do I Send my Patient Portal agreement form?

When completed, you may either mail the form to Family Practice Group or bring it into the clinic at your earliest convenience. Mailing address: Family Practice Group, 229 Stewart Avenue, Medford, Oregon 97501 Patient Portal Agreement for an INDIVIDUAL Portal Account (for an individual who does not share an email address).

Why choose Damascus dermatology&Skin Surgery Center?

Damascus Dermatology & Skin Surgery Center, under the guidance of David A. Lee, M.D., is committed to providing the highest quality medical, surgical, and cosmetic dermatology care to patients of all ages in our wonderful community.

What is the phone number for Salem Regional Medical Center?

If you require urgent assistance after regular office hours, please call Salem Regional Medical Center’s switchboard operator at 330-332-1551, to page the provider on call.

Is there a same day appointment at Damascus?

Same day appointments are available during regular office hours for those with a variety of minor illnesses or injuries. Individuals with flu-like symptoms are asked to call in advance. Please note that COVID-19 testing will not be available at the Damascus office

When will I be able to start using the MHS GENESIS Patient Portal?

While patients may be able to log on to the Patient Portal and explore it during the weeks leading up to the transition to MHS GENESIS, the Patient Portal will not be active until September 7, 2019. At that time, patients may begin using the Patient Portal to message their care teams, see their medical notes, look at their lab and test results, and more. Only medical notes, messages and results from September 7, 2019, or later will appear in the Patient Portal.

What is the MHS Genesis portal?

The MHS GENESIS Patient Portal is a secure website for 24/7 access to your health information, including managing appointments and exchanging messages with your care team. Along with the new electronic health record, the MHS GENESIS Patient Portal launched at Fairchild Air Force Base (AFB) in February 2017 and and later at Naval Hospital Oak Harbor, Naval Hospital Bremerton, and at Madigan Army Medical Center. On September 7, 2019, MHS GENESIS went live at CAL MED and all of its clinics.

How is MHS GENESIS different from CAL MED's current electronic health record systems?

With MHS GENESIS, all patient records will be found in one single records system. In addition, for the first time ever, all military branches will use one electronic health records system so that no matter where patients receive their care, their records will follow them.

What will I notice about what's new with MHS GENESIS?

With the MHS GENESIS Patient Portal, patients will now be able to directly request appointments and view provider notes. In addition, test and lab results will automatically appear in the Patient Portal.

When patients move, will their new military treatment facilities be using MHS GENESIS?

The Department of Defense has a multi-year plan for all military treatment facilities to transition to MHS GENESIS. CAL MED is in the second wave of military treatment facility to transition to MHS GENESIS. If patients go to a site without MHS GENESIS, their care teams will still be able to view their MHS GENESIS records through the Joint Legacy Viewer software. Patients should stay registered in RelayHealth and Tricare Online so that they can continue to use it if needed when they PCS.

How to confirm if you have an account on UMass?

One way to confirm if you already have an account on our portal or not would be to use the "Forgot Password" link. Enter in your email address. It needs to match what we have listed in our database for you. Typically this would be your UMass email address if you are a student or employee.

What to do if you forgot your password on Medicat?

Sometimes when people forget their username or password the main screen just sits there and spins and doesn’t give you an error message of ‘invalid password’ or something like that. Pain! We know! Try this…click on the ‘Login’ button…scroll down…enter your username and password from this screen. If it’s entered incorrectly, you will at least get an error message. If that is the case…use the ‘Forgot Password’ link and an email will be sent to you from MedicatAutoResponse@medicat.com. Check your spam folder if you can’t find it.