credible patient website performance report

Why use credible for patient care?

For faster day-to-day operations, better communication and greater care. Credible takes on this burden – so you can concentrate on client care. Friendly reminder: Credible notifications keep your staff on track. Credible takes on this burden, so you can concentrate on patient care.

Why do you need a website performance report?

Not only that, you’ll be able to prove the long term worth of such activity by showing any increases in traffic, conversion or engagement. We’ll walk you through each step of the reporting process in this website performance report template. Created in PowerPoint, this template is a great solution for tracking progress over time.

How do public reports affect health care providers'public image?

Public reports that affect providers' public image by identifying them as high-quality or low-quality providers may encourage them to improve the quality of care they provide, to protect or enhance their reputations. Finding ways to make public reports more relevant and useful to consumers is part of an overall strategy to improve health care.

How do you determine if a report is credible?

The information in reports must be viewed as credible and sponsored by a trusted source. Generally, consumers prefer information from their own physician or from sources that are independent, objective, and knowledgeable. Consumers mistrust information when it appears to come from the organization being evaluated.

What is the most credible medical website?

The pick: The most reliable information on prescription drugs is at the U.S. National Library of Medicine and National Institutes of Health's MedlinePlus site [nlm.nih.gov/medlineplus].

How do you know if a medical website is credible?

For More Information About Reliable Health WebsitesMedlinePlus. NIH National Library of Medicine. www.medlineplus.gov.Centers for Medicare & Medicaid Services. 800-633-4227. ... Centers for Disease Control and Prevention (CDC) 800-232-4636. ... healthfinder.gov. www.healthfinder.gov.U.S. Food and Drug Administration. 888-463-6332.

What are 5 reliable sources of health information?

health brochures in your local hospital, doctor's office or community health centre. telephone helplines such as NURSE-ON-CALL or Directline. your doctor or pharmacist. reliable health information websites, such as government sites, condition-specific sites, support organisation sites, and medical journals.

What are the best three quality performance indicators for hospitals?

The seven groupings of outcome measures CMS uses to calculate hospital quality are some of the most common in healthcare:#1: Mortality. ... #2: Safety of Care. ... #3: Readmissions. ... #4: Patient Experience. ... #5: Effectiveness of Care. ... #6: Timeliness of Care. ... #7: Efficient Use of Medical Imaging. ... #1: Data Transparency.More items...•

Why is WebMD not credible?

In an article analyzing the reliability of WebMD, a Vox writer said, “Overall, the doctors I spoke to said they didn't find anything exceptionally egregious about WebMD. But they noted the lack of context around some of the site's medical advice, as well as a smattering of misinformation.”

How do you evaluate health information on the Internet?

Who runs the site? ... Who pays for the site? ... What is the site's purpose? ... What is the original source of the site's information? ... How does the site document the evidence supporting its information? ... Who reviewed the information before the owner posted it on the site? ... How current is the information on the site?More items...

What makes a source reliable and credible?

A credible source is free from bias and backed up with evidence. It is written by a trustworthy author or organization. There are a lot of sources out there, and it can be hard to tell what's credible and what isn't at first glance. Evaluating source credibility is an important information literacy skill.

What are the 5 key performance indicators?

What Are the 5 Key Performance Indicators?Revenue growth.Revenue per client.Profit margin.Client retention rate.Customer satisfaction.

What are the 5 key performance indicators in healthcare?

Five key performance indicators for healthcare organizations: People, quality, time, growth & financial performance.

How do you measure performance in healthcare?

Using software for healthcare performance measurementsLength of stay. ... Readmission rates. ... HCAHPS – patient satisfaction. ... Mortality rates. ... Bed utilization rate (or bed occupation rate) ... Hospital incidents. ... CMS program performance initiatives. ... Average cost per discharge.More items...

How will this report template help me and my business?

If you’re operating online, you need to have a clear picture of how your website performs in supporting your inbound marketing. Without an understanding of how many people arrive at your site, who they are and what they do when they land, you’re essentially 'flying blind'.

Who is the template for?

You’ll find this template useful if you’re responsible for reporting on website performance and coordinating ongoing activity to ensure its improvement.

How is this template structured?

Our website performance report template uses the following structure. It's based around the key questions you should ask each time you should review website performance.

Resource Details

Dave is co-founder and content director of Smart Insights. He is editor of the 100 templates, ebooks, and courses in the digital marketing resource library created by our team of 25+ Digital Marketing experts. Our resources are used by our premium members in more than 120 countries to plan, manage and optimize their digital marketing.

How to look at health information online?

Use common sense and good judgment when looking at health information online. There are websites on nearly every health topic, and many have no rules overseeing the quality of the information provided. Use the information you find online as one tool to become more informed. Don’t count on any one website and check your sources. Discuss what you find with your doctor before making any changes to your health care.

Where is the privacy policy on a website?

Read the website’s privacy policy. It is usually at the bottom of the page or on a separate page titled “Privacy Policy” or “Our Policies.”. If a website says it uses “cookies,” your information may not be private.

How does performance report inform choices?

Using performance reports to inform choices involves reviewing and processing a large amount of information and then applying that information to a choice. As the number of pieces of information or decision factors to consider increases, an individual's ability to use that information to make their choices decreases.

What is the purpose of the Best Practices in Public Reporting series?

The purpose of the Best Practices in Public Reporting series is to provide practical approaches to designing public reports that make health care performance information clear, meaningful, and usable by consumers. Report 1 focuses on the presentation of comparative health care performance data.

What are measures of quality?

Measures of quality are frequently misinterpreted. Misunderstanding takes many forms, and sometimes measures are interpreted in exactly the opposite way they are intended. For example, some hospital reports include length of stay (LOS) or readmissions as performance indicators. Longer LOS and higher readmissions are intended to indicate poor performance. However, many consumers will view these as measures of access and interpret them in the opposite way—they may think that a high score shows that patients are able to stay in the hospital for as long as they need or be readmitted when necessary.

Why is it important to present an overall definition of quality?

Present an overall definition of quality. Because consumers do not understand quality of care in the same way that it is often measured and reported, communicating an overall definition that is understandable and salient may help consumers see the relevance of the information.

Why should confidence intervals be used?

Confidence intervals should be used to determine performance levels; however, consumers should not be burdened with interpreting them. Ironically, those characteristics of reports that help consumers the most (e.g., ordering by performance) are also the ones that are most often resisted by providers.

Why is it important to order providers by performance?

Ordering by performance also helps to highlight for the user differences in performance .

What are the factors that determine the quality of care?

In a national survey, the top three factors that consumers identified as being "most important" in determining the quality of health care patients receive were: affordability of care, doctor's qualifications, and access to care for everyone ( Kaiser Family Foundation, 2004 ). This is quite different from the more multifaceted concept of health care quality represented in most public performance reports that typically include technical quality of care measures as well as patient experience measures. This means there is a serious communication gap between what is contained in reports and what consumers think quality of care means.

What is PubMed in medical terms?

A service of the National Library of Medicine, PubMed® contains publication information and (in most cases) brief summaries of articles from scientific and medical journals. For guidance from NCCIH on using PubMed, see How To Find Information About Complementary Health Approaches on PubMed.

Who sponsors MedlinePlus?

MedlinePlus, sponsored by the National Library of Medicine, which is part of the National Institutes of Health (NIH) healthfinder.gov, sponsored by the Office of Disease Prevention and Health Promotion in the U.S. Department of Health and Human Services.

What is the FDA's number?

See its webpage on Dietary Supplements. Toll-free in the U.S.: 1-888-463-6332.

What is MedlinePlus?

To provide resources that help answer health questions, MedlinePlus (a service of the National Library of Medicine) brings together authoritative information from the National Institutes of Health as well as other Government agencies and health-related organizations.

Do responsible health websites update?

Responsible health Web sites review and update much of their content on a regular basis, especially fact sheets and lists of frequently asked questions (FAQs). However, content such as news reports or meeting summaries that describe an event usually isn't updated.

Is the FTC a fake news site?

The Federal Trade Commission (FTC) has warned the public about fake online news sites. The site may look real, but is actually an advertisement. The site may use the logos of legitimate news organizations or similar names and Web addresses.

Why are performance reports important?

Communications between employee and management is improved. Performance reports also help employees have a better understanding of the needs of their customers. Management is able to grasp employee report demands and decision makers are updated to the current status of the business and the company as a whole.

What is a performance report?

A performance report is a document that contains detailed general statement of measurement regarding results of an activity —in this case, business activity—in terms of achievement or accomplishment over a duration or period of time.

Why is it important to write a performance report?

It is therefore vital to provide the correct and concise information in writing such a simple report . Performance reports are also documentation regarding results of an activity and related success over a period of time.

Why do businesses need performance reports?

The following are the top reasons why: 1. Performance reports set the bar or benchmark to improve on that performance and achieving goals set by the company. 2.

What is performance evaluation?

Performance evaluations are short reports that validate an employee’s skills in relation to the job. Examples in the page should be able to provide more information in the creation of performance reports and how such a report is structured and made.

How Will This Report Template Help Me and My Business?

Who Is The Template for?

• You’ll find this template useful if you’re responsible for reporting on website performance and coordinating ongoing activity to ensure its improvement. This might mean you’re working ‘in-house’ as part of a marketing department or as part of an agency - in which case you’ll use it to report on your client’s site performance.

See more on smartinsights.com

How Is This Template structured?

Resource Details

Purpose

Importance of Reporting to The Public

Challenges in Designing A Report Card

Practical Report Design Solutions

• Make the Information More Relevant to What Consumers Already Understand and Care About
  1. Present an overall definition of quality Because consumers do not understand quality of care in the same way that it is often measured and reported, communicating an overall definition that is understandable and salient may help consumers see the relevance of the information. Further, b…
• Make It Easy for Consumers To Understand and Use the Comparative Information
  1. Reduce the cognitive burden by summarizing, interpreting, highlighting meaning, and narrowing options. How much information is presented and the way that information is presented and displayed will make a difference in whether consumers can actually process it and use it in deci…

See more on ahrq.gov

Cost and Efficiency

Issues Addressed in Reports 2 and 3

References and Resources

Acknowledgments