coxhealth springfield mo patient portal

What is CoxHealth Express patient portal?

The CoxHealth Express patient portal allows patients to easily access health records and other important health care information. Search our directory of more than 1,200 highly qualified providers to find the right one for you.

How do I pay my CoxHealth hospital bill?

Use our secure online bill pay portal or call our Patient Financial Services office at 417-269-3117. CoxHealth wants to help patients who do not have health insurance or who need help paying their hospital bills.

Does CoxHealth offer financial assistance?

CoxHealth Financial Assistance Policy CoxHealth wants to help patients who do not have health insurance or who need help paying their hospital bills. As a nonprofit health care organization, CoxHealth cares about our patients and the communities we serve through better health and better health care. Our staff can help you with the following:

How do I make an appointment with CoxHealth Express?

If you already have a CoxHealth Express patient portal account, log in to schedule an appointment with your provider. If you need care fast, choose one of our several urgent care locations or walk-in clinics conveniently located across the Ozarks. With Save My Spot, you can save your spot in line and wait from the comfort of home.

See more

To be the best for those who need us..

It’s our vision, our responsibility, our commitment. Whether you’re trusting us with your care or visiting someone who has, we're committed to making the most of your experience with us. Here, we've gathered the resources you need to prepare for your hospital stay, understand your medical bill, check hospital visiting hours and much more.

For Patients

The CoxHealth Express patient portal allows patients to easily access health records and other important health care information.

Billing & Insurance

If you don't have health insurance, need help paying your hospital bills or need assistance understanding your bill, we want to help.

For Visitors

Learn about our visiting hours and policies to help make our patients' hospital stays comfortable.

Additional Resources

From coping with loss or illness to connecting with individuals facing similar challenges in areas such as weight loss, adoption, addiction and much more, there are groups that can offer support.

Visitor Restrictions

Anyone entering a CoxHealth facility will be required to wear a mask or face covering. Visitors will be screened for symptoms of COVID-19 upon entry, and must wash hands when entering and exiting a patient's room. Click below to review our visitor restrictions in detail before visiting one of our locations.

Tips from CoxHealth on how to properly take an at-home COVID-19 test

At-home COVID-19 tests have gained popularity in our community, and they can be…

Preventing COVID-19 using the Swiss Cheese Model

Although case numbers are declining, COVID-19 is still prevalent in the commun…

CoxHealth continues to evolve visitor policy

CoxHealth is changing its visitor policy in line with decreasing levels of COVI…

Staff step up to help with patient care: Inside Team 19

Jordan Marvin, from CoxHealth’s Engineering department, has spent the past few …

Tips from CoxHealth on how to properly take an at-home COVID-19 test

At-home COVID-19 tests have gained popularity in our community, and they can be…

Preventing COVID-19 using the Swiss Cheese Model

Although case numbers are declining, COVID-19 is still prevalent in the commun…

Search Our Directory & Schedule Online

Whether you're looking for a new primary care doctor or a specialist for yourself or a member of your family, we're here for you. Search our directory to find a physician today.

Schedule Through Your Portal Account

If you already have a CoxHealth Express patient portal account, log in to schedule an appointment with your provider.

Urgent & Walk-In Care

If you need care fast, choose one of our several urgent care locations or walk-in clinics conveniently located across the Ozarks. With Save My Spot, you can save your spot in line and wait from the comfort of home.

Virtual Visits

We have options to see a provider right away from the comfort of home, or schedule a Virtual Visit with your doctor.

Insurance Questions

CoxHealth partners with dozens of insurance companies. See if your insurance provider is among them, and be sure to check with your specific plan to determine which CoxHealth locations and providers are in your network.

Pay a Bill

Need to pay a bill? Use our secure online bill pay portal or call our Patient Financial Services office at 417-269-3117.

CoxHealth Financial Assistance

First and foremost, your financial circumstances will not affect your care. All patients are treated with respect and fairness. Patients who meet certain income guidelines may qualify for CoxHealth Financial Assistance, including reduced hospital charges and payment plans.

Medical Qualifications for Financial Assistance

CoxHealth will provide, without exception, care for emergency medical conditions to all patients seeking such care, regardless of ability to pay or to qualify for Financial Assistance, in accordance with the requirements of the Emergency Medical Treatment and Active Labor Act (EMTALA).

Income Guidelines for Financial Assistance

The amount of Financial Assistance you receive is based on Federal Poverty Level information set by the U.S. government each year. A Financial Assistance Income and Discount Schedule that shows these income levels is available on Schedule 2. In addition to your income, the discount will also take into account the size of your family.

Applying for Financial Assistance

You may apply for Financial Assistance at any time – before, during or after your care, up to 240 days after your initial bill. We will send information with your bill about how to apply for assistance.

Collections

When you are responsible for balances remaining after Financial Assistance approval, CoxHealth will work with you on payment arrangements. If these payments are not made and you do not contact us, we may use the services of a third-party agency to follow up with you on collection of the payment.

Learn More

For more information about CoxHealth’s Financial Assistance, to get an application, or to request to receive written notice or communication electronically you can visit one of the departments at any of the following locations or you may call one of the following numbers to speak with a Financial Counselor.

At CoxHealth, your voice matters

We want to hear from our patients and their families. If you have feedback you'd like to give, an experience you want to tell us about or a story you want to share, please contact us at 417-269-6101. Our team in the Office of Patient Experience is here to listen and help address any concerns you may have.

Patient Experience Leadership Team

At CoxHealth, we're committed to patient and family centered care. That means we strive to fulfill our vision, “to be the best for those who need us.” Our hope is your experience at any CoxHealth location is filled with care and concern and exceeds your expectations.