costs associated with implementing a patient portal

by Dee Runolfsson MD 9 min read

The Cost of Implementing a Patient Portal - iSalus

21 hours ago Sep 11, 2018 · The truth about the cost of implementing a patient portal is that, it really shouldn’t cost anything. The Cost of a Patient Portal. The truth about the cost of a patient portal is that it does not, and should not, have to cost a provider a dime. Each component of a physician’s office technology is related and should work together to make sure physicians are offering quality … >> Go To The Portal


Although patient portal software development costs can only be assessed on a case-by-case basis, a comprehensive solution which is merged into a hospital IT infrastructure and enhanced with all the features listed above would cost you anything between $100,000 and $140,000. Of this amount, $ 18-21 thousand would be spent on EHR integration.

Holmes estimates portal costs in the range of $30-$40 per provider per month, on average. Some vendors charge a fee per patient per month. Partly to compensate for this extra cost, some practices charge patients for viewing their own records on the portal.Apr 29, 2015

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Why are patient portals important to patient-centered care?

Sep 11, 2018 · The truth about the cost of implementing a patient portal is that, it really shouldn’t cost anything. The Cost of a Patient Portal. The truth about the cost of a patient portal is that it does not, and should not, have to cost a provider a dime. Each component of a physician’s office technology is related and should work together to make sure physicians are offering quality …

What are the outputs of patient portal implementation studies?

May 28, 2021 · Although patient portal software development costs can only be assessed on a case-by-case basis, a comprehensive solution which is merged into a hospital IT infrastructure and enhanced with all the features listed above would cost you anything between $100,000 and $140,000. Of this amount, $ 18-21 thousand would be spent on EHR integration.

Why do hospitals without patient portals fail to implement?

Apr 29, 2016 · "If you can get a patient on a portal, they're 13 percent more likely to return. The value of the patient who returns is eight to 20 percent higher." The athenahealth report echoes this point, noting that patients, who return to a practice at least once generate more than $800 in ambulatory practice collections over three years, versus $147 for those who don't.

How many hospitals have had experience with patient portals?

Mar 01, 2011 · For an average five-physician practice, implementation cost an estimated $162,000, with $85,500 in maintenance expenses during the first year.

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What are the pros and cons of patient portals?

What are the Top Pros and Cons of Adopting Patient Portals?Pro: Better communication with chronically ill patients.Con: Healthcare data security concerns.Pro: More complete and accurate patient information.Con: Difficult patient buy-in.Pro: Increased patient ownership of their own care.Feb 17, 2016

How much does IT cost to implement a new EHR system?

The Basics Several studies estimate the cost of purchasing and installing an electronic health record ( EHR ) ranges from $15,000 to $70,000 per provider. Costs vary depending on whether you select on-site EHR deployment or web-based EHR deployment.Nov 12, 2014

What are the disadvantages of patient portals?

Even though they should improve communication, there are also disadvantages to patient portals....Table of ContentsGetting Patients to Opt-In.Security Concerns.User Confusion.Alienation and Health Disparities.Extra Work for the Provider.Conclusion.Nov 11, 2021

How much does IT cost to implement Epic?

Epic's pricing starts at $1,200.00 for their self-hosted solutions, and $500,000 for large clinics and hospitals. Epic does not offer a free trial; however, it does provide a free demo presented by the vendor's sales representatives.Feb 7, 2022

What are some of the main categories of cost associated with purchasing and implementing an EHR?

We identified four main overarching cost categories associated with implementing an EHR system: infrastructure; personnel; estates/facilities; and other materials.Feb 12, 2014

How much does Meditech cost?

Meditech Expanse Pricing 1,000 records: $500. 10,000 records: $2,500. 100,000 records: $10,000. 1,000,000+ records: $25,000.

What is the advantage of a patient portal for the patient?

The Benefits of a Patient Portal You can access all of your personal health information from all of your providers in one place. If you have a team of providers, or see specialists regularly, they can all post results and reminders in a portal. Providers can see what other treatments and advice you are getting.Aug 13, 2020

What are the barriers to implementing PHRs?

A series of issues have been repeatedly listed as key barriers to the use of PHRs by patients and physicians including, privacy and security concerns, costs, integrity, accountability, and health literacy. PHRs have given control to the consumer and have provided patients with autonomy and empowerment.

What are the advantages of patient portals to the patient and to the healthcare facility quizlet?

The patient portal supports two-way communication, which allows the patient to work with physicians between patient visits, request appointments, and receive reminders. These reminders can be for appointments, need for follow-up, and more.

What is implementation cost?

Implementation Costs means the sum of all or part of the actual total costs to install or implement Measures that result in Completed Units.

How much does it cost to implement Epic in a hospital?

Charges for training may go up to around $2,000. Prices for self-hosted Epic EMR software start as low as $1,200 and can top $500,000 for large clinics and hospitals. The EPIC EMR software can also be bought at an upfront price of about $1200 to $500,000 and more.Jun 25, 2021

How can EMR benefits be estimated?

Estimates of benefits should be based on historical data related to specific functions. For example, if the average cost of a chart pull in Anytown Hospital is $5 and the EHR can reduce 500 charts per year, the chart pull savings is $2,500 annually ($5 × 500).

What is patient portal?

In a nutshell, a patient portal is the user-facing component of an electronic health record (EHR) solution, which is intended to simplify patients’ access to medical data — i. e., physician notes, laboratory results, billing information, — and drive patient participation.

What is the educational section of a patient portal?

Designed to replace printed supplementary materials promoting healthy habits and effective chronic condition management, the educational section of a patient portal allows physicians to develop personalized outreach campaigns and unlock the value of technology-assisted population health management.

What is the importance of integration with electronic health records?

Often regarded as the cornerstone of patient portal development, the integration with electronic health records ensures online access to medical information, including after-visit summaries, laboratory test results, medical images and clinical notes. Optionally, healthcare providers may take a step towards a deeper integration with hospital software and allow patients to self-manage the information regarding medication intake, allergies and immunization and upload files, which would be automatically added to their personal health records.

What is eBilling payment?

Leveraged through secure third-party payment gateways, such as Stripe or PayPal, the eBilling feature enables care providers to seek reimbursements in a transparent way, split expenses between insurance companies and individuals and allow patients to pay bills online.

What is a live chat in a hospital?

Besides real-time communication with hospital team and other specialists involved in care delivery, a live chat with file sharing capabilities can facilitate remote diagnosis and consultations for patients with both minor issues and chronic conditions.

What is appointment scheduling?

An appointment scheduler should feature a built-in notification system to alert patients on upcoming meetings via SMS and email and provide the options to fill out pre-visit forms and request referrals. The desirable functionality of an appointment scheduling module also includes the ability to set consultations with more than one physician using a convenient drop-down menu.

What are the components of an EHR?

Doing the Math - The Five Main Components of EHR Implementation 1 Hardware: Potential hardware costs may include database servers, desktop computers, tablets/laptops, printers, and scanners. 2 EHR Software: Potential software costs include an EHR application, interface modules (e.g. lab interface module), and upgrades to your EHR application. Remember, software costs vary depending on whether you select an on-site EHR deployment or a SaaS EHR deployment. 3 Implementation Assistance: Potential implementation assistance costs include IT contractor, attorney, electrician, and/or consultant support; chart conversion; hardware/network installation; and workflow redesign support. Your local Regional Extension Center ( REC) can help. Contact your local REC to find out if you are eligible for free or reduced-price support. 4 Training: Your organization will need to train your physicians, nurses, and office staff before and during EHR implementation. Physicians, nurses, and office staff need to understand how to use the EHR and associated hardware and how the EHR will create new workflows for your practice. 5 Ongoing Network Fees and Maintenance: Potential ongoing costs include hardware and software license maintenance agreements, ongoing staff education, telecom fees, and IT support fees. In addition, your organization may need to hire new staff, such as IT operations staff, clinical data analysts, or application analysts.

What is web based EHR?

Web-based EHR deployment, known as Software as a Service ( SaaS ), typically requires providers to pay a fixed monthly subscription cost. On-site deployment typically requires providers to pay for ongoing costs to support and manage on-site data servers.

What is a REC in healthcare?

Your local Regional Extension Center ( REC) can help you calculate how much EHR implementation will cost your practice . REC s are located in every region of the country to help health care providers select, implement, and become adept and meaningful users of EHRs. Contact your local REC to find out if you are eligible for free or reduced-price support.

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