cooley dickinson patient portal health insurance

Does insurance cover behavioral health?

Some services may not be covered by your insurance coverage. The level of coverage provided to you is determined by your insurer. Also, many health insurance plans may use other companies to cover certain services such as behavioral health (mental health) or transplant-related services.

Do you have to check your health insurance before going to Cooley Dickinson?

Always check with your own health insurance provider. You should always check with your own health insurance plan before getting care to make sure you understand your covered benefits and costs. The insurance plans listed are accepted by Cooley Dickinson Hospital and the physicians who work for our hospital.

How to pay Cooley Dickinson Hospital bill?

Pay your Cooley Dickinson Hospital bill online at www.patientgateway.org. Call 617-726-3884 to pay your bill by phone. Send a check or money order payable to Cooley Dickinson Health Care to the following mailing address:

How long does it take to pay a bill at Cooley Dickinson Hospital?

Patients without insurance receive bills directly. Once a bill is received, patients are given 21 days to pay their bills in full. The due date will be noted on your bill. Cooley Dickinson Hospital can arrange flexible payment options (payment plans) upon request.

What is the number to call for ancillary department?

If you still believe that you received a bill in error, please call 617-726-3884.

Do managed care plans require referrals?

For example, managed care plans usually require referrals from your primary. care doctor to see specialists or for special procedures. Administrative referrals require minimal clinical information (i.e., diagnosis) and clinician involvement for the approval process.

Does Cooley Dickinson Hospital have health insurance?

Cooley Dickinson Hospital offers several programs for patients who are underinsured or who do not have insurance coverage. If you live in Massachusetts, you may be able to get health insurance or help paying your health care bills through a state program like MassHealth, Health Connector, and Health Safety Net.

Can I pay my Cooley Dickinson bill with a credit card?

Can I pay my bill with a credit card? Yes, Cooley Dickinson Health Care accepts Visa, MasterCard, Discover, American Express, and electronic checks. Visit www.patientgateway.org to pay your bill securely online. Please call 617-726-3884 to process your credit card via the telephone.

What is coinsurance in healthcare?

Coinsurance. Coinsurance is a percentage of the health care bill that you pay. For example, you pay 20% and your insurance company pays 80%. Your out-of-pocket cost is based on the total amount that your insurance has allowed for the visit, NOT on the hospital charges.

What is covered benefits?

A health service or item that is included in your health plan, paid for either partially or fully. Covered benefits and excluded services are defined in the health insurance plan’s coverage documents.

What are out of pocket expenses?

Out-of-pocket costs include deductibles, coinsurance, and copayments for covered services plus all costs for services that are not covered.

What is a copay?

Copayment/Copay. Copayments are set amounts you pay when you go to a health care provider. Providers usually collect copayments at the visit. Copayment amounts are listed on your health insurance card. For example, ER copay = $50.

What is excluded services?

Excluded Services. Health care services that your health insurance or plan does not pay for or cover. Excluded Services and Covered Benefits are defined in the health insurance plan’s coverage documents.

What is Hampshire HealthConnect?

Hampshire HealthConnect helps uninsured and underinsured people access health coverage through the Massachusetts Health Connector. We are a program offered by Cooley Dickinson Hospital. We offer a walk-in, first-come, first-serve service. Walk-in slots are limited. Please note: Registration for walk-in sessions begins 30 minutes before the start of a session, 8:30 am for the 9 am session and 12:30 pm for the 1 pm session. If you are turned away due to a walk-in session being full, please return at another session.

Does Hampshire Health Connect have in person visits?

NOTICE: Due to COVID-19, Hampshire Health Connect does not have in-person visits available at this time. To speak with one of our Financial Counselors, please call 413-582-2848 for an appointment.