cny family patient portal

Who is the owner of the patient portal?

Our Patient Portal is owned and operated by Medent/CCS and is fully compliant with federal and state laws concerning privacy for each patient. A patient’s name and e-mail address will be treated with the same care and privacy given to your health records and will never be sold or leased by CNY Family Care or Medent/CCS.

How do I get patient portal access for my adolescent patient?

Adolescent patients are NOT provided patient portal access. Their parent/guardian must call 315-463-1600 and speak to CNY Family Care’s office staff. The staff will request some personal information (both the adolescent patient and the parent/guardian’s names, address, phone number and insurance information).

What is the patient portal in medent?

The Patient Portal in Medent is a personalized, secure on-line way for patients to gain access to their individual medical record. It is a FREE service that we offer to our patients which enables each patient to securely use their Internet connection to help manage and receive information about his/her personal health.

What can I talk about in the patient portal?

The patient portal is meant to talk about your medical information with your medical team only. If you need to discuss another patient, please have that patient use their patient portal account or contact our office. Per federal CDC guidelines, WE ARE STILL REQUIRING ANYONE ENTERING THE OFFICE TO WEAR A MASK.

What is CNY Family Care?

CNY Family Care, LLP takes a team approach to meeting the medical needs of our patients through Compassion, Respect and Professional Care.

How to access patient portal?

To access the PATIENT PORTAL, select the link at the top right of the page. The PATIENT PORTAL TAB in the blue ribbon at the top of the page is for assistance with getting onto our Patient Portal.

Where is the Patient Portal button?

To access the Patient Portal, locate the blue Patient Portal button in the upper right corner of the screen.

Do you have to wear a mask at CNY?

CNY Family Care requires all patients entering our practice to wear a face mask or cloth face covering . Please be sure to sanitize hands upon entering and leaving the Practice and follow social distancing of at least 6 feet apart from others when others are in the waiting area.

Is it important to have access to a primary care physician?

We feel that access to your primary care physician is one of the most important aspects of good healthcare. In an effort to accommodate as many of our patients as possible, we offer extended office hours during the work week and also on the weekends.

Does CNY Family Care have Pfizer?

We do have the Pfizer booster at CNY Family Care. If you are choosing to receive your vaccine booster through CNY Family Care, and not through your local pharmacy or health department, you must call the office for an appointment in our vaccine clinic which is held every Saturday and Sunday. Please be aware, at this time we are scheduling into November at our adult vaccine clinic for both a flu shot, a Pfizer Covid-19 or a Moderna booster.

New Patients

We are NOT accepting New Adult Patients. We are accepting Newborns and Adolescents transitioning from pediatric care. THE NEW PATIENT PROCESS FOR ADULTS AND CHILDREN 0-12 YRS OLD

THE NEW PATIENT PROCESS FOR ADULTS AND CHILDREN 0-12 YRS OLD

Potential New Patients: Please be aware that you will need access to the internet and an internet capable device to complete the New Patient Process.

Electrocardiogram (EKG)

According to the Centers for Disease Control and Prevention, more than 600,000 people in the United States die from heart disease each year, making it the leading cause of death for both men and women.

Diabetes Care & Management Services

Diabetes is a common health concern that can alter a patient’s lifestyle and quality of life.

Pediatric Care

Here at CNY Family Care, we are proud to provide pediatric care to the little ones of our community! Our Family Medicine physicians specialize in preventing, diagnosing, and treating a variety of health issues in patients of all ages.

Full-Service Laboratory

We are proud to offer laboratory services with on-site testing using state-of-the-art technology so that you and your doctor can get your results as quickly as possible.

Routine Gynecological Care

Here at CNY Family Care we believe in the importance of preventative care and having routine screenings to maintain your overall good health. Early detection can be the key to treating women’s cancers and increasing the chances of a full recovery. Our practice offers various cancer screening options so that you can ensure your optimal health.

Heart Health

Because it transports blood and oxygen to all of your organs, your heart is the most vital muscle in your body. When your heart doesn’t get the necessary care, serious problems can develop.

Immunizations

CNY Family Care encourages everyone, adults and children alike, to immunize. However, immunizations are the single most important medical measure that a parent can do to keep their child healthy.

What is CNY Family Care?from cnyfamilycare.org

CNY Family Care, LLP takes a team approach to meeting the medical needs of our patients through Compassion, Respect and Professional Care.

How to access patient portal?from cnyfamilycare.org

To access the PATIENT PORTAL, select the link at the top right of the page. The PATIENT PORTAL TAB in the blue ribbon at the top of the page is for assistance with getting onto our Patient Portal.

Where is the Patient Portal button?from cnyfamilycare.org

To access the Patient Portal, locate the blue Patient Portal button in the upper right corner of the screen.

Do you have to wear a mask at CNY?from cnyfamilycare.org

CNY Family Care requires all patients entering our practice to wear a face mask or cloth face covering . Please be sure to sanitize hands upon entering and leaving the Practice and follow social distancing of at least 6 feet apart from others when others are in the waiting area.

Who is the medical team for infertility?from cnyfertility.com

While the medical side of your care will always be lead by a team of board certified reproductive endocrinologists and other fertility specialists, the emotions and stress that arise during infertility are very real and can be equally difficult to navigate.

Do all fertility clinics accept everyone?from cnyfertility.com

We believe everyone has the reproductive right to the fertility care they need. While many clinics restrict treatment options based off of age, BMI, and FSH/AMH levels, we accept everyone. True success is found only in helping everyone.

Is it important to have access to a primary care physician?from cnyfamilycare.org

We feel that access to your primary care physician is one of the most important aspects of good healthcare. In an effort to accommodate as many of our patients as possible, we offer extended office hours during the work week and also on the weekends.

What is Family Health Network?

“Family Health Network promotes and improves the wellness of the Central New York community through quality, affordable healthcare at multiple, convenient, state of the art facilities while supporting employees, and maintaining long term viability.”

Where is FHN located?

Rooted in the geographic center of New York State, in the Crown City of Cortland, NY and surrounding rural areas, FHN works to enhance the health and well being of individuals from underserved, rural communities by providing comprehensive, affordable medical and dental services. These services are delivered in a caring, professional and family friendly environment that is sensitive to the diverse health care needs and challenges of our patients, while encouraging the development of strong healthy lives.