client/patient veterinary medicine report for equine

by Susanna Von 4 min read

Client satisfaction in equine veterinary ... - Wiley Online Library

12 hours ago  · INTRODUCTION. The equine industry is a multi-billion-dollar business that tailors to the needs of horse owners and caretakers ranging from leisure horse owners to Olympic competitors. 1 Whenever these horses require veterinary care, owners or caretakers are likely to seek the services of a veterinary professional. These professionals not only have a duty of care towards the horse but also ... >> Go To The Portal


This VCPR is a legal "contract" between the veterinarian and the horse owner and/or trainer (client), and it implies that they will consult each other about the health of the horse (patient) following an examination.

Full Answer

How many types of clients are there in equine veterinary practice?

The seven categories identified are likely to play a fundamental role in achieving client satisfaction in equine veterinary practice. Additional research is required to validate these categories and relate them to different types of clients as well as map their needs and expectations, so that they c …

What is the primary responsibility of an equine veterinarian?

The equine veterinarian’s primary responsibility is to provide clients with the best information and care regarding the prevention and treatment of equid disease. Antimicrobials should be used only within the confines of a valid veterinarian-client-patient relationship; this includes both dispensing and prescriptions.

What is the relationship between the referring and receiving veterinarian?

Both the referring and the receiving veterinarian should emphasize a team approach to patient care. During the referral visit, the referring veterinarian transfers the responsibility for health-care decisions to the receiving veterinarian but remains accessible for communication.

How does a vet make an appointment with a client?

A veterinarian or veterinary staff member fills in the form at each appointment, adds it to the patient record, and sends a copy home with the pet owner. This process lets clients know what to expect and, consequently, helps facilitate appointment scheduling. 6. Treatment protocol for oral ivermectin.

image

How do I write a veterinary medical records?

When writing your records, you should use language that is familiar to all veterinarians with abbreviations that are commonly known. You should write medical records in such a way that any veterinarian can read the records and understand what is going on enough to continue with the care and treatment of that patient.

What information should be on a veterinary record?

Information that is required to be kept includes the name, address, and telephone number of the veterinarian and patient, and identification of the animal treated. A veterinarian is also required to keep very good records of any drugs that may be used or prescribed for treatment.

What is a summary of veterinary medicine?

veterinary medicine, also called veterinary science, medical specialty concerned with the prevention, control, diagnosis, and treatment of diseases affecting the health of domestic and wild animals and with the prevention of transmission of animal diseases to people.

What is a valid veterinary client patient relationship?

Q: What is a Veterinarian-Client-Patient Relationship (VCPR)? A: A Veterinarian-Client-Patient Relationship, or VCPR for short, exists when your veterinarian knows your pet well enough to be able to diagnose and treat any medical conditions your animal develops.

How long do equine vets keep records for?

A record must be kept of the proof-of-purchase of all veterinary medicines bought for food-producing animals, as well as a record of all veterinary medicines administered to such animals. Records must be kept for five years.

Why are veterinary records important?

Reasons for record keeping the record assists in ensuring that animal products for human use are safe and free from veterinary drug residues. This includes meat and all other products - for example, milk, eggs, honey and wool.

What are the 4 classifications of veterinary medicines?

Veterinary medicines fall into four distribution categories:prescription only medicine – Veterinarian (POM-V)prescription only medicine – Veterinarian, Pharmacist, Suitably Qualified Person (POM-VPS)non-food animal – Veterinarian, Pharmacist, Suitably Qualified Person (NFA-VPS)More items...

What are the responsibilities for a Veterinarian?

Veterinarian responsibilities primarily consist of examining animals, diagnosing any problems, and treating any health issues. They must also educate pet/animal owners on the proper care of their animals. Occasionally, these professionals need to be prepared to euthanize animals.

What is a Veterinarian salary?

Veterinarians made a median salary of $99,250 in 2020. The best-paid 25 percent made $126,260 that year, while the lowest-paid 25 percent made $79,430.

What are your roles as a veterinarian in regards to client and patient care and precautions?

Veterinarians are doctors trained to protect the health of both animals and people. In a clinical hospital environment, veterinarians work with large and small animals to evaluate animals' health; diagnose and treat illnesses; provide routine preventive care; prescribe medication; and perform surgery.

How often must the veterinary client patient relationship be established for the veterinarian to prescribe and diagnose for a patient?

annuallyVCPR must be established by an in-person examination at least annually and only applies to one vet. Telemedicine is defined by where the owner/animal is, regardless of where the veterinarian is (i.e., a vet must be licensed in ID and have VCPR to treat an animal in ID).

Can vets terminate a Vcpr?

Veterinarians have an ethical obligation to use courtesy and tact when terminating a VCPR. If there is no ongoing medical condition, veterinarians may terminate a VCPR by notifying the client that they no longer wish to serve that patient and client.

Create a free account with TheHorse.com to view this content

TheHorse.com is home to thousands of free articles about horse health care. In order to access some of our exclusive free content, you must be signed into TheHorse.com. Start your free account today!

About The Author

Nancy S. Loving, DVM, owns Loving Equine Clinic in Boulder, Colorado, and has a special interest in managing the care of sport horses. Her book, All Horse Systems Go, is a comprehensive veterinary care and conditioning resource in full color that covers all facets of horse care.

What is the AAEP? What is its purpose?

The AAEP recognizes the historical lack of diversity within the equine veterinary profession and the importance of representation, inclusion, and mutual respect for our members and stakeholders to thrive. The AAEP commits to creating permanent structural change by providing education, resources, and mechanisms for continual evolution of our leadership and membership to accurately reflect the society in which we live. The AAEP will lead the industry in facilitating improvements in representation, safety, respect, inclusion, and equity to best serve equine industry communities of all backgrounds, identities, and lived experiences.

What is the veterinary oath?

Executive Summary#N#The Veterinary Oath obligates practicing veterinarians to use their knowledge and skills for the benefit of society and the prevention of animal suffering. This is often best accomplished rough the coordinated efforts of multiple individuals working on behalf of a single patient to provide the highest quality veterinary care in a professional and collegial environment. This document was developed through the collaborative efforts of the AAEP, American College of Veterinary Internal Medicine (ACVIM), American College of Veterinary Surgeons (ACVS), American College of Theriogenologists (ACT), and American College of Veterinary Emergency and Critical Care (ACVECC) with a goal of providing practical communication guidelines for individuals who collaborate in equine patient care.

What is conflict of interest in veterinary medicine?

A conflict of interest, as it pertains to veterinary medicine, is a situation in which the veterinarian has competing professional or personal interests. Such competing interests can make it difficult for the veterinarian to fulfill his or her duties impartially. A conflict of interest can exist even if no unethical or improper act results from#N#it; however, it can create an appearance of impropriety that can undermine confidence in the person or profession.#N#The AAEP suggests the following guidelines for its members:

What is an attending veterinarian?

The attending veterinarian is the leader of the Healthcare Team and is ultimately responsible for all healthcare decisions made concerning an equine patient until that patient is referred or discharged. The attending veterinarian may delegate appropriate healthcare tasks, allowable by state law, to subordinate healthcare providers. Referral, as defined by the American Association of Equine Practitioners (AAEP), American Veterinary Medical Association (AVMA), American College of Veterinary Internal Medicine (ACVIM), American College of Veterinary Surgeons (ACVS), American College of Theriogenologists (ACT), and American College of Veterinary Emergency and Critical Care (ACVECC), is the transfer of responsibility for diagnosis and/or care of a specific problem from a referring veterinarian to a receiving veterinarian.#N#The establishment of a valid Veterinarian-Client-Patient Relationship and the examination and diagnosis of the patient by the attending veterinarian prior to the delegation of any equine healthcare task to subordinate healthcare providers is prerequisite to ethical veterinary practice. The attending veterinarian is responsible for determining the professional competency of a healthcare provider before delegating equine healthcare tasks.

What is the practice of veterinary medicine?

Every veterinarian should be familiar with the legal definition of the practice of veterinary medicine as defined in their state or provincial Veterinary Practice Act. The AAEP defines the practice of veterinary medicine for the ethical guidance of its members as the following:#N#“Practice of veterinary medicine” means:#N#Any person practices veterinary medicine with respect to animals when such person performs any one or more of the following:#N#a. Diagnoses, prognoses, treats or prevents animal disease, illness, pain, deformity, defect, injury, or other physical, dental, or mental conditions by any method or mode; or#N#b. Prescribes, dispenses, or administers a drug, medicine, biologic, appliance, or treatment of whatever nature; or#N#c. Performs upon an animal a medical procedure, a surgical or dental operation, or a complementary, integrative, or alternative veterinary medical procedure; or#N#d. Performs upon an animal any manual procedure for the diagnosis and /or treatment of pregnancy, sterility, or infertility; or#N#e. Upon examination determines the health, fitness, or soundness of an animal; or#N#f. Directly or indirectly consults, supervises, or recommends treatment of an animal by any means including telephonic and other electronic communications; or#N#g. Represents oneself directly or indirectly, as engaging in the practice of veterinary medicine; or#N#h. Uses any words, letters or titles under such circumstance as to induce the belief that the person using them is qualified to engage in the practice of veterinary medicine, as defined. Such use shall be prima facie evidence of the intent to represent oneself as engaged in the practice of veterinary medicine.#N#Approved by AAEP board of directors in 2014.

What is ethical veterinary practice?

Ethical veterinary practice dicta tes that members of the healthcare team be supervised by the attending veterinarian. The levels of supervision described are defined as follows:#N#1. Immediate supervision: A licensed veterinarian is within direct eyesight and hearing range during the performance of healthcare tasks.#N#2. Direct supervision: A licensed veterinarian is physically present on the premises where animal healthcare tasks are to be performed and is readily available.#N#3. Indirect supervision: A licensed veterinarian is not physically present on the premises where animal healthcare tasks are to be performed, but has given either written or oral instructions#N#(“direct order”) for treatment of the animal patient and is able to perform the duties of a licensed veterinarian by maintaining direct communication.#N#Approved by AAEP board of directors in 2014.

What is equine dentistry?

This discipline encompasses all aspects of the evaluation, diagnosis, prognosis, treatment, and prevention of any and all diseases, disorders, and conditions that affect the teeth, oral cavity, mandible, maxillofacial area, and the adjacent and associated structures. Additionally, equine dentistry includes the evaluation of the presentation and contribution of systemic diseases within the oral cavity and the contribution of oral conditions to the overall health of the individual horse.

Background

The pressure on equine veterinarians to provide services that meet with a client's demands, that is, realizing client satisfaction, is considerable.

Materials and Methods

A structured literature search was conducted. Included papers were systematically organised and analysed using an inductive approach.

Results

Seven components relevant to client satisfaction in equine veterinary practice were identified: quality of care, quality of service, horsemanship of the veterinarian, costs of service, interpersonal skills, professional attitude and transfer of knowledge.

Discussion

The limited amount and variable quality of available records regarding client satisfaction in equine veterinary practice are the main limitations of this study.

Conclusion

The seven categories identified are likely to play a fundamental role in achieving client satisfaction in equine veterinary practice.

1. Mindfulness of Attitude

It’s easy to be wrapped up in our own obligations, stresses and strains each day. When our main focus is survival, it can be hard to find the time, energy and willingness to communicate openly and collaborate with colleagues.

2. Communication

A key aspect of good communication is that it is unambiguous. The best way to accomplish this is to begin the conversation by stating the purpose of the conversation and what you are hoping the other person can provide.

3. Reciprocity

By nature, humans tend to match or mirror the behaviors of others. This occurs both with the tone of the interaction and the nonverbal cues. This is relevant to our discussions because it explains how one person’s demeanor can influence that of the other party.

4. Conflict Management

Similar to the old saying “If you have livestock, you have dead stock” is the thought that where there are relationships, there are conflicts. Dealing with conflict is difficult and uncomfortable for many people.

What is ethical practice?

Ethical practice means not only doing what’s best for the horse but also maintaining a level playing field in equestrian sport. The humans in the VCPR equation must be prepared to uphold high ethics and support each other in doing so, regardless of the consequences, Werner says.

What is a positive VCPR?

A positive VCPR plays a vital role in upholding the health and welfare of the relationship’s primary focus: the horse. But it doesn’t happen on its own; it requires thought and effort on the part of all humans involved. Consider the relationship from each party’s point of view, and strive to build a healthy VCPR.

Why don't all relationships work out?

Not all relationships work out, for a variety of reasons—different ideologies, lack of confidence, poor chemistry, etc. When they don’t, they need to come to a close with tact, kindness, and respect, says Gustafson.

Is VCPR a legal requirement?

The VCPR isn’t just a concept; it’ s an American Veterinary Medical Association requirement for dispensing medications and a legal requirement for veterinary care in most states. And for good cause: If a VCPR is healthy, the horse is at the ­center—not owners’ competitive, breeding, or business goals; not their efforts to save time or money; and not veterinarians’ professional aims.

Can money destroy a relationship?

Money can destroy any relationship, including a VCPR. To have a healthy attitude toward money exchanges, it’s necessary to have full transparency with finances on both ends, says Susan Werner.

image