cleco patient portal

Why pay my bill with Cleco?

Pay my bill and more! Home or business. Power Wise can help you save energy. Cleco recognized for corporate giving and storm response. Cleco recognized for exceptional digital experiences to customers and other website users. Cleco has earned 13 Emergency Recovery Awards and 11 Emergency Assistance Awards.

How do I report a late payment to Cleco?

If a customer's account is delinquent, and a payment is made at an authorized payment center, the customer should call Cleco customer service at 1-800-622-6537 to report the payment.

How long does Cleco take to process payments from Authorized Payment Centers?

It takes one to two business days for Cleco to receive payments from authorized payment centers. If a customer's account is delinquent, and a payment is made at an authorized payment center, the customer should call Cleco customer service at 1-800-622-6537 to report the payment.

When can I log in to use the patient portal?

You may log in at any time to begin using our services. *To learn more on how you can manage your health through our patient portal, please click here. If you are experiencing a medical emergency, please dial 911 or your local emergency number for immediate assistance.

MyCleco

MyCleco

Payment Options | Cleco

Cleco has multiple payments options for customers. Customer Service Office or Authorized Payment Center. Pay in-person at a customer service office or authorized payment center for FREE. It takes one to two business days for Cleco to receive payments from authorized payment centers.

Cleco

If you have not linked your Google and/or Facebook account with your P3 account, you can link from User Profile page.

Progress Sitefinity Award

Cleco recognized for exceptional digital experiences to customers and other website users.

EEI Awards

Cleco has earned 13 Emergency Recovery Awards and 11 Emergency Assistance Awards.

How do I set up a MyAccount if Cleco doesn’t have an email address on file for me?

You can still set up a MyAccount; however, you will need to use your zip code and the last four digits of your Social Security number. Please note you can only use these two forms of identification if there are no email addresses in Cleco’s system on your account. Click here for step-by-step instructions on how to set up a MyAccount using your zip code and last four digits of your Social Security number.

What notifications are available to me?

When registering for a MyAccount, your email address will automatically be signed up to receive notifications related to power outages and past due payments.

Who should I contact for help if I’m unable to set up a MyAccount?

Please use our Contact Us form to email customer service or direct message us on Facebook at @ClecoPower or call Cleco customer service at 1-800-622-6537.

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