chilren's hospital boston patient portal

What is the phone number for Boston Children’s Hospital?

a token number and patient’s date of birth or the patient’s medical record number (MRN) and the date of a visit to any Boston Children’s location. For assistance, please call the MyChildren’s Support Team at 617-919-4396 Monday to Friday from 7 a.m. to 6 p.m.

What is Boston Children's Hospital's privacy policy for the web?

MyPatients is a portal for referring providers and practice staff to view clinical information about their patients’ care at Boston Children’s. Clinicians with an active NPI number can Register for a MyPatients account. Clinicians with an active MyPatients account can sponsor accounts for practice staff by submitting a Sponsorship Agreement.

What is the mypatients access policy for Boston Children's?

MyPatients Provider Portal MyPatients is a convenient, secure and easy-to-use web-based tool for referring providers to view information about the care their patients receive at Boston Children’s Hospital. Primary care providers (PCP) can view any patient records where their practice is listed as the patient's PCP.

Why is there regular maintenance at Boston Children’s Hospital?

Boston Children's Hospital believes that privacy on the web is important. We are strongly committed to protecting the privacy of our online users. We encourage you to read our privacy policy carefully, so that you will clearly understand our commitment and our method of collecting and using information.

Health Education Library

You can access a library of educational materials describing certain conditions, home care and treatments on our website. These materials were created by Boston Children’s Hospital providers and many were reviewed by patient families like you. These materials are for educational purposes only.

Why choose us?

We provide a variety of clinicians to help deliver the best possible care. Our physicians and nurses has been recognized by a number of independent organizations for overall excellence. Learn more about what sets us apart from our competition.

Self-check-in kiosks

When you arrive at Boston Children's, head to one of the self-service kiosks in the lobby. Use the touch screen to check in for your appointment, update personal information and make any necessary copays. If you prefer, you're always welcome to check in at the front desk instead.

Second opinion

When your child is sick, finding the right path forward can feel overwhelming. We’re here to help. An expert second opinion from the #1 children’s hospital in the country will give you the peace of mind that comes from knowing your child’s health is in the hands of the world’s leading experts.

What is patient portal?

The Patient Portal is a secure online website that gives patients convenient, 24-hour access to their personal health information from anywhere with an internet connection. Patients can view health information including

Where is BCHP located?

BCHP is excited to announce the opening of our new multispecialty office on the campus of Mid-Hudson Regional Hospital (MHR), located at 1 Webster Avenue, Suite 300 in Poughkeepsie, NY .

Does Boston Children's Hospital have online access?

Boston Children’s Health Physicians offers our patients easy and private access to their medical information online. To help provide your family with the best care possible, NextGen helps you communicate securely with your doctor over the Internet.

Does BCHP offer telemedicine?

BCHP is now offering visits via telemedicine with both our primary care pediatricians and our specialists. Telemedicine provides an alternative tool to evaluate patients, allowing BCHP providers to consult and care for patients remotely using video-conferencing technology. Our providers are now only a phone call (or video chat) away!

How to reset my patient's password?

To reset your password: Go to the MyPatients home page. Under the password box, see “Click here to reset a forgotten or expired password.”. If you are a referring clinician, enter the email address associated with your MyPatients account to receive a single use passcode and further instructions.

What to do if you are receiving an error message when logging in to your MyPatients account?

If you are receiving an error message when logging in to your MyPatients account, please take a screen shot and send to the MyPatients team so that the issue can be resolved.

How often do sponsors have to complete mypatients?

Sponsors have thirty (30) days to complete the validation.

How long does it take for MyPatients to get back to you?

The MyPatients team will get back to you within 2 business days.

What is the phone number for Boston Children's Hospital?

Our office is open Monday through Friday, 8 a.m. to 4:30 p.m. and can be reached at 617-355-7546. Please note our office is located at an off-site location and cannot accommodate walk in customers.

How long does it take to get a medical record?

Once the Medical Records Department receives your authorization to release information, it will take approximately 10 business days for the record to be produced.