chattanooga heart patient portal

How many cardiologists does Chattanooga Heart Institute have?

With a team of 29 board certified cardiologists and 3 cardiothoracic surgeons, The Chattanooga Heart Institute’s vascular specialists provide expert care and effective vascular and endovascular surgery.

What is the patient portal and how does it work?

Our patient portal provides you with instant access to information on your upcoming appointment, a summary of your past visits, and the ability to request appointments and prescription refills. Getting to the patient portal is a simple process requiring only a temporary token number to create an account.

Who are the best cardiothoracic surgeons in Chattanooga?

Chattanooga Heart’s cardiothoracic surgeons Drs. Matthew Richey, Alan Simeone and James Zellner are among the very best in the Southeast. If your diagnosis requires you to have cardiovascular surgery, you can rest assured that you’re in the hands of the area’s most experienced team!

How do I make sure I am receiving patient portal emails?

To ensure that you are receiving Patient Portal emails please do the following: Add NextMD.com to your contact list, address list, safe list, or "Do Not Block" list. Account will be locked for 20 minutes after 4 failed login attempts. Please remember that password is case sensitive.

What is the number to call to reschedule an appointment at Chattanooga Heart Institute?

Coronavirus (COVID-19) In order to protect our patients and staff from any type of infection, we ask that if you are running a fever, have a cough or upper respiratory symptoms, you call 697-2000 to reschedule your appointment.

Who are the three vascular surgeons at Chattanooga Heart Institute?

Our three vascular surgeons, Drs. Mark Fugate, Sachin Phade and Richard Sprouse, provide comprehensive care that includes diagnosing, treating and managing conditions related to arteries and blood vessels. With a team of 29 board certified cardiologists and 3 cardiothoracic surgeons, The Chattanooga Heart Institute’s vascular specialists provide expert care and effective vascular and endovascular surgery. Our team’s focus on interventional procedures, electrophysiology, imaging and vascular disease leads to the highest level of cardiac and vascular care available in the Chattanooga region.

New Patients

New patients are asked to arrive 30 minutes early to complete paperwork. You can download, print, and complete the forms prior to your appointment. Please bring the completed forms, medication bottles for all medications you are currently taking, recent copies of x-rays, lab results and your insurance card to your appointment.

Billing

We require payment of your co-payment and past-due account balances at the time of service. We accept cash, checks, debit and all major credit cards.

Insurance

We will submit claims to most major insurance carriers. Please bring your insurance card and I.D. with you to every visit so we can ensure that our records are accurate.

Cancellations or Rescheduling

To better serve the needs of all our patients, we ask that you call at least 24 hours in advance to cancel or reschedule appointments. We make every effort to stay on schedule, although emergencies arise. If we are seriously delayed, we attempt to notify patients beforehand.

Referrals

Please allow 48 hours for referral processing. If you are being referred, please be sure to bring the referral with you at the time of office check-in.

After Hours Emergencies

If you are experiencing a medical emergency, dial 911. However, if you need after hours advice for a medical concern, please call (615) 515-1900 and our answering service will assist you.

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Visiting CHI Memorial

Whether you’re visiting for a short time or being cared for as a patient, your stay with us should be as pleasant and comfortable as possible. We believe that the more you know about your hospital stay, the more reassured and confident you’ll feel.