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How do I verify my Patient Access Account?

Your account has been created. Verify your email address. Now your account has been created you must verify your email address. An email will be automatically sent to the email address you registered your Patient Access account with. This will provide you with a link to verify your account. The verification email will expire in 24 hours.

How do I access the patient portal?

Once there, click “Patient Portal” in the top right-hand corner of the homepage. You’ll be directed to the correct portal, either TOL or MHS GENESIS. Last Updated 7/27/2021

What is the new MHS Genesis patient portal?

MHS GENESIS is the new secure patient portal for TRICARE. It will eventually deploy to all military medical and dental facilities worldwide and replace the TOL Patient Portal.

How do I link my Patient Access Account to my GP?

There are three different ways you can link your Patient Access account to your GP practice. Please select the option below that meets your requirements: You would like to link your account using a registration letter

What is a secure patient portal?

The Secure Patient Portal is a secure system designed to help you manage your individual or family health care online. Using these online systems, you can:

What is a TOL portal?

The TOL Patient Portal (also referred to as "TRICARE Online" or "TOL") is the current secure patient portal that gives registered users access to online health care information and services at military hospitals and clinics.

What is MHS Genesis?

MHS GENESIS is the new secure patient portal for TRICARE. It will eventually deploy to all military medical and dental facilities worldwide and replace the TOL Patient Portal.