My Portal (Patient Portal) | Central Coast | Dignity Health
10 hours ago If you have an upcoming visit scheduled with our providers, please contact our office at 805-548-8585 to inquire about the status of your appointment. >> Go To The Portal
What is the patient portal?
The patient portal is an easy and convenient way for patients to stay connected at any time of day. The portal provides patient’s online access to their medical records, physicians, and lab results. We want to make staying healthy and the recovery process as easy and stress free as possible.
How do I join the CCHC patient portal?
The CCHC Patient Portal gives you access to medical information from the many participating organizations of CCHC. Please click here to see a complete list of participating providers and medical organizations with CCHC. Call or visit your physician’s office and request an invitation to join CCHC.
What is the portal and how does it work?
The portal provides patient’s online access to their medical records, physicians, and lab results. We want to make staying healthy and the recovery process as easy and stress free as possible. The portal provides you with online access to your medical information on a convenient and secure site.
How do I enter the portal?
To enter the portal, please log in to your online account or create a new one. Take advantage of the online services offered by our practice with the assurance that all of your information is encrypted and stored securely.
What medical information is sent/stored in CCHC?
Please click here for a summary of what data is sent to and is stored within CCHC.
How to opt out of CCHC?
If they choose, your doctor and other care providers will still be able to use the Health Information Exchange to have your lab results, radiology reports and other data sent directly to them; previously, they may have received this information by fax, mail, or other electronic communication. To Opt Out, please download, fill out the form, and send back to CCHC’s Help Desk via email cchc-help@centralcoasthealthconnect.org or fax (831) 644-7451.
How old do you have to be to access CCHC?
Parents have the ability to view their child’s health information, within the CCHC patient portal, for children up to age 10. Due to various state and federal laws regarding sensitive and private health data for minors, CCHC is configured to allow parents access to his/her child up to, but not including, age 10. Once the child turns 10, the parent will no longer be able to access the child’s record in CCHC – and will need to contact the healthcare provider directly to request copies of records. Please call or email the CCHC Help Desk and ask for assistance with adding a “dependent account” to your current primary CCHC patient portal account if you have a child under 10.
How to get CCHC invitation?
Contact your participating physician’s office within Monterey County and request a CCHC invitation through your email address. If you are seen at a participating hospital and provide your email address upon registration, you will automatically receive an email invitation following your visit. Once you receive the email, follow the prompts to create your account and establish the connection with the appropriate physician, practice or hospital.
How to join CCHC?
Call or visit your physician’s office and request an invitation to join CCHC. If you have a visit at a participating hospital organization and provide your email address at registration, you will receive an invitation following your stay.
Can you view CCHC results electronically?
You will only be able to view results electronically in CCHC that was completed since the implementation of CCHC (i.e. auto-release of results were enacted) and to contact the Montage, SVMH, or NMC HIM departments to request to view any prior information.
Who can access HIE?
Access to the HIE is limited to individuals who provide healthcare, such as physicians, nurses, pharmacists, physical therapists and others who are an integral part of your healthcare treatment. Only people who are involved in providing for your care are authorized to access your information. CCHC’s policies and procedures prevent unauthorized access to the HIE, ensuring that only pre-approved individuals can view your information.
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Benefits
- Joining CCHC allows patients to connect with all providers in Monterey County that participate in the HIE. This connection allows the potential for electronic communication, and patients can view test results and other electronic documents that have been released as part of the overall healthcare record.
Why Is Health Information Exchange Important?
- Access to timely, comprehensive patient information
- Improved patient safety through comprehensive care
- Better informed access to health care information for providers
- Improved administrative efficiency through reduced paperwork and handling in the clinical care settings
Your Guide
- Please click here for a copy of CCHC’s “Your Guide” which is a summary document given to patients at select CCHC participating locations.
Connect to Providers in Monterey County
- Call or visit your physician’s office and request an invitation to join CCHC. If you have a visit at a participating hospital organization and provide your email address at registration, you will receive an invitation following your stay.
Opting Out
- If you don’t want to participate in CCHC, you may choose to opt out. It is also important to understand that opting out prevents the sharing of your information through CCHC between providers. If they choose, your doctor and other care providers will still be able to use the Health Information Exchange to have your lab results, radiology reports and other data sent directly to t…
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