5 hours ago Case study: managing pediatric health information in a patient portal. ... Case study: managing pediatric health information in a patient portal J AHIMA. 2014 Apr;85(4):46-7. Authors Penny D Sherek, Emmlee Gray. PMID: 24834555 No abstract available. MeSH terms Access to Information / legislation & jurisprudence* Adolescent ... >> Go To The Portal
Case study: managing pediatric health information in a patient portal. ... Case study: managing pediatric health information in a patient portal J AHIMA. 2014 Apr;85(4):46-7. Authors Penny D Sherek, Emmlee Gray. PMID: 24834555 No abstract available. MeSH terms Access to Information / legislation & jurisprudence* Adolescent ...
Case Study: Managing Pediatric Health Information in a Patient Portal The healthcare industry has made, and will continue to make, immense advancements with technology and therefore impact the practice of medicine. Consumer-centric healthcare and the way in which providers communicate with patients go hand-in-hand with the use of technology.
Apr 01, 2014 · Case study: managing pediatric health information in a patient portal. ... managing pediatric health information in a patient portal. Sherek PD, Gray E. Journal of AHIMA, 01 Apr 2014, 85(4): 46 ... Issues of patient consent: a study of paediatric high-dependency care. Rushforth K, McKinney PA. Br J Nurs, 14(9) ...
Abstract. The patient portal, increasingly available to patients, allows secure electronic communication with physicians. Although physician attitude toward the portal plays a crucial role in patient adoption, little information regarding physician opinion of the portal is available, with almost no information gathered in the pediatric environment. Using mixed-methods, …
The patient portal, an online service or website that connects the patient to the electronic health record (EHR), can support this goal via 2-way communication with healthcare providers, access to upcoming appointments and to laboratory information, billing, prescription refill requests, medication and problem lists, and health summaries such as vaccination dates.
This work was supported by the National Institute of Allergy and Infectious Diseases of the National Institutes of Health under grant no. R01AI114903 (P.G.S.) and National Institutes of Health/National Center for Advancing Translational Sciences grant number UL1TR00188.
Medical assistants promoted the patient portal as a way for patients to establish a direct line of communication with their provider. Patients registered with the portal can avoid using the BVCHC call center, which receives a large volume of calls.
BVCHC found it helpful to designate point persons for portal enrollment, such as medical assistants, to engage patients one on one. Consequently, providers are not burdened with the enrollment process, but they can encourage patients to use the portal. Moreover, assigning a dedicated triage nurse to serve as the gatekeeper for messages coming through the portal has eased provider concerns about email volume and time required for patient communication.
BVCHC is a federally-qualified, Joint Commission-accredited health center located in Pawtucket and Central Falls, Rhode Island. Established in 1990, BVCHC provides a range of services, including pediatric, internal medicine, family medicine, midwifery and obstetrics/gynecology, dental, and behavioral health.
BVCHC serves as the home and support center for a network of health centers committed to advancing health IT in Rhode Island. Since the health center converted to electronic health records in 2007, BVCHC has supported several implementations by other practices and collaborates with the Rhode Island REC.
BVCHC is purchasing computer terminal kiosks for use in the waiting rooms to help patients complete the registration process while still on-site so that they continue to be engaged after the patient portal is explained to them and subsequently begin using the secured messaging feature.
Patient-Specific Education Resources.#N#EHR has an integrated patient education tool that allows clinical staff to search and select from more than 600 summaries on diagnoses and symptoms and more than 1,000 medications. Materials, which are available and English and Spanish, can be printed out and reviewed with patients at the time of the visit.
Dover Family Physicians adopted an electronic health record (EHR) system in 2008 with a goal of improving the quality of patient care and especially strengthening preventive care services. The practice has focused on ways to use the EHR to engage patients and their family members in their health and healthcare through a patient portal implementation. The practice, located in Dover, Delaware, has four physicians and two physician assistants, and provides primary care to more than 800 patients weekly.
To get the most value from an EHR, practices will need to invest time in training and preparation. Some customization of the system will likely be needed based on how the practice functions and the individual work styles of the various providers.
The practice established standards for response times of within 4 hours for more urgent questions to 2 days for prescription refills