carteret county health department patient portal

What is the Carteret County Health Department?

Carteret Health Care offers a secure on-line interactive tool for patients to review their health information: The Patient Portal. This interactive web portal lets patients and their families take an active role in their care by providing easy, secure access to their health information as well as pay their bill via the Internet.

Why Carteret Health Care as a Mayo Clinic partner?

The mission of the Carteret County Health Department, through our responsive and professional staff, is to preserve, promote and protect the health of our community by preventing disease, protecting the environment and promoting healthy living. Interpreter services are available for non-English speaking clients.

What is the online patient portal?

Health Department COVID-19 Testing. The Carteret County Health Department offers FREE COVID-19 tests. Individuals need an appointment. Patients do not need a doctor's prescription or insurance to get tested, however, you must present identification. If you have health insurance, you must present your insurance card.

Why do I need to enroll in the patient portal?

Carteret County Health Department provides a medical home to many county residents and welcomes new patients. Staff provides health education, preventive, and primary medical care to adults with both acute and chronic illnesses like diabetes, …

Appointments

Call the Health Department and ask to schedule an appointment. We use open access scheduling to provide you same day or next day appointment time. If you have been seen by another medical office (including the Emergency Room), it would be helpful to have those records along with a list of any medications you are taking.

Clinic Hours

The Clinic schedules appointments Monday through Friday, 8 to 11:30 a.m. and 1 to 4:30 p.m. Our office location is:

Paying for Medical Services

Carteret County Health Department accepts Medicaid/Carolina Access, Blue Cross Blue Shield and Cigna. For those with no insurance, we charge for services according to your income and family size.

Language Assistance

The Health Department employs Spanish interpreters and has access to telephone interpretation services for many other languages.

For More Information About Clinic Services

Contact Kim Davis, RN, Nursing Supervisor, Carteret County Health Department at 252-728-8550, for additional information about services provided.

What is CHC financial assistance?

CHC has a Financial Assistance program to assist patients who may not be able to meet their financial obligations and are not eligible for other types of assistance. You‘ll be asked to provide tax documents, pay stubs and other information so we can determine how much assistance you may be eligible for. After the application is completed, it’ll be reviewed for eligibility. Based on your income and the CHC financial assistance guidelines, you may be eligible for a reduction or in some cases have your entire bill adjusted.

Does CHC bill your employer?

If the services you’re requesting or receive are the result of a work-related injury, CHC will bill your employer or employer’s Insurance carrier if we receive verification from your employer that it’s work related. Otherwise, you’ll be responsible for the bill. We’ll also ask for your health insurance information in the event that Worker’s Compensation denies the claim.

What is a CHC?

CHC is a contracted provider with Medicare, Medicaid, BlueCross/Blue Shield, Aetna, Cigna, United Healthcare, VA, Tricare, Medcost, Multiplan and many others . We will submit claims to all insurance plans even if we don’t have a contract with them.

Does Medicare pay for all of your medical bills?

Here’s why: Medicare does not pay for all of your healthcare costs. They pay only for covered items and services when their regulations are met. The fact that Medicare may not pay for a particular item, or services, DOES NOT mean you should not receive it.

What is medical necessity?

Medical Necessity is a term hospitals and physicians use to indicate tests that Medicare will likely not reimburse. Here’s why: Medicare does not pay for all of your healthcare costs.

Does Medicare pay for all of your health care?

There are items and services for which Medicare will not pay. Medicare does not pay for all of your health care cost. Medicare only pays for covered benefits. Some items and services are not covered Medicare benefits and Medicare will not pay for them.

Does CHC offer a discount?

CHC offers a prompt payment discount for patients who either do not have any health insurance or on the balance after all insurances have paid their portion. You may contact one of our Customer Support Representatives at 252-499-6506 for additional information.

Naloxone Saves

This website educates the public and pharmacies on the North Carolina standing order for naloxone. In June 2016, the State Health Director signed a standing order allowing any pharmacist practicing in NC and licensed by the NC Board of Pharmacy to dispense naloxone to any person who voluntarily requests naloxone and meets the following criteria:

National Institute on Drug Abuse for Parents

This website educates parents on how to talk with kids about drugs and their effects and where to get help.

Peer Recovery Center

The Peer Recovery Center is a peer-to-peer community center providing a friendly, safe, and supportive place to help those in recovery build and maintain a meaningful and productive life.

Preventing an Opioid Overdose - Know the Signs. Save a Life

This flyer gives an overview of opioid overdose basics, signs and symptoms of an opioid overdose, and what to do if you think someone is overdosing.

Substance Abuse and Mental Health Services Administration (SAMHSA)

This website provides information on substance use prevention, treatment, and recovery resources and behavioral health information; telephone numbers for the National Suicide Prevention Lifeline, National Helpline, and Disaster Distress Helpline; and, free apps you can download on your smartphone.

Where to Access Naloxone in Carteret County

This website lists the North Carolina pharmacies who offer naloxone under the NC standing order. This list is maintained by NC DHHS.

The Recovery Village

The Recovery Village offers comprehensive treatment for dual diagnosis based drug and alcohol rehab, eating disorder and mental health treatments tailored to the patient’s specific needs. Top of the line medical care, combined with wellness programs and holistic addiction treatments mean we are dedicated to healing the whole self.