carolina pain physicians patient portal

What is the CarolinaEast online patient portal?

This online resource for patients of CarolinaEast Physicians will allow you secure and convenient access to important portions of your personal medical records and promotes more patient-centered, comprehensive care. Convenience: access to your information from anywhere in the world.

What is the patient portal and how does it work?

The Patient Portal is a secure website that allows you to communicate directly with your medical provider and their staff to cancel appointments, request and view lab and test results, and request medication refills. You can also view patient education materials about your current medications, test, lab results.

How do I request access to the CHC MyChart patient portal?

To request access to the CHC MyChart Patient Portal, talk to our friendly staff during your next visit! If you are experiencing any issues using the Patient Portal, please send an email to customerservice@carolinahealthcenters.org

When will the new patient portal be available?

Beginning May 4th, 2021, our Practice will be implementing a new patient portal. If you are enrolled in our current Intelichart patient portal, you will have to re-register and create a new portal account. On that date, we will begin enrolling patients, at their office visits, for the new patient portal.

New Office in Charlotte NC!

We are pleased to announce the opening of our new Charlotte office! To schedule an appointment, refer a patient or to learn more about our services, contact us at 704-545-8242. Click here to download our New Patient Referral Form. We are excited to NOW provide...

COVID-19 Update

Carolinas Pain Institute and The Center for Clinical Research remain committed to providing the safest possible health environment for our patients, staff and health care providers.  We continue to monitor, on a daily basis, the local, regional, statewide and federal...

Thank you for choosing Carolina Pain & Spine to partner with you in addressing the needs of your patients

Thank you for choosing Carolina Pain & Spine to partner with you in addressing the needs of your patients.

To Refer a Patient

Please fax current medical records, lab results, imaging studies, patient demographic information and insurance information to the location below that is most convenient for your patient. We will contact the patient to schedule the appointment and to obtain required insurance authorizations.

Our Hospital Affiliations

These hospital systems allow us to help more patients no matter where they are located.

Write it down before you arrive

Write down any questions you may have prior to your visit. There are no bad questions when it comes to your health, so ask away.

Gather your information

As an active partner in your health care, you play a very important role. Bring a list of the medicines you/are taking, including names and the doses. For complex health needs, consider creating a medical history binder and include evaluations from other physicians.

Bring someone with you

It's helpful to have an extra set of hands and ears when hearing new medical information, so if possible, bring another adult with you to the appointment. If we can help you in any way, please let us know.

Arrive early

Traffic and parking often take longer than you may expect. Also, allow 10 to 15 minutes for the check-in process. Delays do happen, so be prepared. Bring a favorite book to help make the time go by more quickly.

Make the most of your appointment

Ask questions while meeting with your doctor. Also, remember to ask for any instructions from the doctor or letters of medical necessities that you may need.

After the appointment

As soon as you're done meeting with the doctor and nurse, take a few moments to write down some notes about what just happened during the visit; also write down any other questions you have and important phone numbers to call, such as the clinic's nursing line, prescription refill line and appointment line.