caremount medical mt kisco patient portal

What is the caremount medical patient portal?

The CareMount Medical Patient Portal is a fast, safe and secure way to manage your healthcare needs online 24 hours a day. With our patient portal you can: Communicate securely with your provider and healthcare team. Request prescription renewals. Manage your child/children’s (up to age 11) medical records.

How do I request an appointment at caremount?

If you have an upcoming appointment, please note it on your request. Submit signed form via Email to medrec1@caremount.com, Fax to 914-242-1393, or Mail to Medical Records Office, 100 South Bedford Rd. Mount Kisco NY, 10549. Written signed requests are processed and available within 10 business days.

How do I request medical records from caremount?

Physician office or hospital can request records during office hours by faxing a request on a letter head to 914-242-1393. Please include the patient’s name, DOB, and designate entire record or specific portion (s). EMAIL: medrec1@caremount.com | FAX: (914) 242-1393 HOURS: 8:00A.M. – 5:00 P.M., Monday – Friday

What types of procedures are offered at Mount Kisco?

Click Here for a list of all department phone numbers at our Mount Kisco offices. Bone Density, Mammogram, Ultrasound, X-Ray. Flouroscopy, 3D Mammogram Procedures - Thyroid Biopsies, Ultrasound-Guided Breast Biopsies, Stereotactic Breast Biopsies, Wire-Localization Breast Biopsies.

Step 1 – Print

Click HERE to print out a HIPAA Release of Information form (verbal requests not accepted).

Step 2 – Fill Out and Sign the Form

Print clearly, designate entire record or specific portion, and include mailing address for yourself or name and address of physician to send records. If you have an upcoming appointment, please note it on your request.

Step 3 – Submit Form

Submit signed form via Email to medrec1@caremount.com, Fax to 914-242-1393, or Mail to Medical Records Office, 100 South Bedford Rd. Mount Kisco NY, 10549. Written signed requests are processed and available within 10 business days.

Important Information Regarding Cash Payments – Effective August 1, 2019

Beginning on August 1, 2019, payments to CareMount can be made by paper check, debit, or credit card. We are no longer accepting cash as a payment method. Our cashless system provides the added benefit of increased security and an automatic record of your payment.

Important Information Regarding E-Statements – Effective January 1, 2019

In an effort to accommodate all of our patients and optimize appointment availability, it is the policy of CareMount Medical that all scheduled appointments require a 24 hour cancellation notice. Please be advised, in the event you are unable to keep your appointment and do not provide the proper cancellation notice a fee will be charged.

Billing Errors

If you think your bill is wrong, or if you need more information about a transaction, write to us within 60 days. We have an obligation and a desire to respond to your inquiry as rapidly as possible. We will correct any error and resubmit your billing, if necessary.