care new england mychart patient login

Who can access my medical information in MyChart?

This could include members of your family or anyone else that can access to your e-mail account. Although no private medical information will be sent, the notification that new medical information is available by accessing MyChart may be information that a patient would not want others to know.

What is carecare New England health system using for patient records?

Care New England Health System uses Cerner Health to provide secure access to your patient record.

How do I Turn Off Portal notifications in MyChart?

Step 1: Log in to MyChart. Step 2: Go to "Account Settings" and click "Communication Preferences". Step 3: Under "Health" deselect emails and/or text messages for test results. CNme does not currently push portal notifications to your phone or device.

How to get CNME to send notifications?

Step 1: Log in to MyChart. Step 2: Go to "Account Settings" and click "Communication Preferences". Step 3: Under "Health" deselect emails and/or text messages for test results. CNme does not currently push portal notifications to your phone or device.

What is HIE in healthcare?

Health Information Exchange (HIE) allows health care professionals to appropriately access and securely share patient medical information electronically. HIE systems have been in development nationwide since a federal law was passed in 2009 to promote the use of electronic movement and use of health information among health care providers.

What is the 21st century cures act?

The 21st Century Cures Act expanded the rights of patients to electronically access their medical history and treatment information. This prohibits the practice of restricting your access to your electronic medical information. I already use my Patient Portal (MyChart or CNme) to access my visits and test results.

What is clinical information?

Clinical information including medications, allergies, lab and test results, image reports, conditions, diagnoses and vaccination history. Certain demographic information used to identify the patient, such as name and birth date. How to opt-out of sharing health information with an HIE.

What information can you give to an emergency medical team?

In an emergency, you can quickly give emergency personnel vital information, such as a disease you're being treated for, previous surgeries or hospitalizations, medications you take, allergies, and how to contact your primary care doctor.

Can you opt out of a CNE?

Opting out of a CNE HIE will not adversely affect treatment by any Care New England treating provider, and patients cannot be discriminated against for choosing to opt out. If you change your mind about participating in a CNE HIE, you can opt back in at any time.

Where to register for CNME?

Kent Hospital Medical Records. 455 Toll Gate Road. Warwick, Rhode Island 02886. (401) 737-7000, ext. 34291.

Does MyChart keep records?

Your health care provider (s) will maintain and update your electronic record at each office visit. However, if you believe any information displayed in MyChart is not accurate, you are encouraged to notify your health care provider at your next office visit.

Does CNE endorse or verify the accuracy of the information in/on these Web sites?

These Web site link (s) are for a patient's informational purposes only. CNE does not endorse and has not verified the accuracy of the information in/on these Web sites, and the patient should not rely on any of the information found on the Web sites for purposes of treatment or diagnosis. E-mail Privacy.

Is CNE content copyrighted?

All content included on CNE’s Web sites, including, but not limited to, text, photographs, graphics, button icons, images, artwork, names, logos, trademarks, service marks and data (the "Content"), in any form including the compilation there of, are protected by U.S. and international copyright law and conventions.

Who We Are

Care New England has been a trusted provider of health care for almost two decades, offering the latest advances in medicine, highly trained physicians, renowned services, and the kind of care that speaks to your head and your heart.

Our Latest Blogs

Learn about a wide variety of health and wellness-related topics from the experts and clinicians of Care New England - click here to view all articles .

Manage Your Health With MyCare

At Trinity Health Of New England Medical Group, we know you have a lot to think about. So we’ve made it easier than ever for you to manage your appointments, organize payments, contact your provider, view test results and read follow-up instructions after a visit.

Looking for a Provider?

Our dedicated providers are passionate about your well-being. We combine unparalleled expertise and extensive experience with the latest innovations in care to help you feel better and live healthier.

Looking for a Service or Specialty?

Trinity Health Of New England Medical Group offers primary care, specialty care, urgent care, rehabilitation, imaging and lab services in Connecticut and Western Massachusetts. Using leading-edge technology, advanced diagnostic tools and groundbreaking treatments, we provide you with the best care.

What is MyCare?

Thanks to secure technology, it is possible to view health summaries from the MyCare electronic health record, access most test results, and review trusted health information resources. Whether you are looking to manage a medical condition, review test results or pay your bill, MyCare is the tool for you.

How to sign up for MyCare

Trinity Health Of New England patients are encouraged to register for MyCare, a service providing free, personalized, and secure online access to portions of their medical records. This service allows patients to safely receive and manage information about their health.

Additional Information

Please browse our Frequently Asked Questions for answers to your most common concerns. If you have additional questions, our MyCare Support team is available to assist. Please email us at mycaresupport@trinityhealthofne.org. We are available to assist you Monday through Friday from 7am – 4pm. Email responses may take up to 3 business days.

Accessing Your Data through Third-Party Applications

You have the option to access your health data through certain third-party applications. The applications listed below are already connected to our health record. Please check back here as applications are added regularly.

How to link my neighborcare account?

How to link accounts: Step 1 – Log into your Neighborcare Health MyChart account. Step 2 – Click Profile and then click Link My Accounts. Step 3 – After the page loads, scroll down until you see a Search box. Use the Search box where you can look up their other MyChart organizations.

How long does it take for MyChart to release results?

Your lab results may not be ready yet, or are still being reviewed by your care team. MyChart will auto-release normal lab results within 72 hours of receiving the results.

What happens if you enroll in MyChart before your appointment?

If you enrolled in MyChart after your appointment, your provider will be added to your list of care team members after your next appointment.

What is neighborcare health?

Neighborcare Health's electronic health records system helps improve our patients’ experience. Patients have better access to their care and providers through an easy to use online patient portal services called MyChart, provided by OCHIN.

When does MyChart remove proxy?

MyChart will automatically remove any adult proxy at midnight of the child’s 12th birthday. There are exceptions to the rule, such as adolescent patients that are developmentally impaired or differently-abled, or an emancipated teen.

What to do if you can't remember your password?

If you cannot remember your password, your password no longer works or you have too many unsuccessful log in attempts, you will need to reset your password. Please call your clinic to speak to a team member about getting your password reset.

How long is a Activation Code good for?

My activation code does not work on the app or website. Your activation code has probably expired. Activation codes are only good for 30 days. If your code has expired, please call your clinic to start the process to get a new one. You can get your new activation code via email, in the mail, or in person at a clinic.