cape fear arthritis care patient portal

Why choose @Cape Fear Arthritis Care?

We ask that you leave any nonessential guests not receiving care at home. Please visit our website for regular updates. Cape Fear Arthritis Care is committed to providing superior, state-of-the-art medical treatment in a safe, caring environment while respecting the needs, rights, and dignity of every patient.

What is MyChart at Cape Fear Valley?

myChart at Cape Fear Valley is a patient portal that offers personalized and secure online access to portions of your medical records. The myChart at Cape Fear Valley secure website and app also makes it easy for you to schedule appointments, pay your bills, and send a message to your doctor's office when you have non-urgent medical needs. Sign up.

How do I make sure I am receiving patient portal emails?

Arthritis Care. I authorize Cape Fear Arthritis Care to charge my credit/debit/or HSA card on file for any balance that is owed after insurance and point of service (patient) payments for a particular date of service have been applied to my account. This authorization is valid without any additional consent on my part. Printed name of patient_____

Where can I order medication refills in Cape Fear Valley?

If you would like to enroll for the Cape Fear Eye Associates / NextMD “Patient Portal” please visit our office at 1726 Metro Medical Drive or 1629 Owen Drive and receive your “token number” at check-in or check-out and receive your “Patient Portal” instruction package. Note* If you are under the age of ’18’ a parent or guardian will need to fill-out Additional Access Form and either fax to …

What happens when you have multiple patient accounts?

When a user has access to multiple patient accounts, such as a parent who has access to their children’s information, the information will all appear in the same feed, color-coded by person, making it easy for the user to stay on top of everyone’s care.

How long does it take to get lab results?

View your lab and test results. The majority of lab results are available 48 hours after the results come back. Some will take more time (up to 8 weeks) so your provider has a chance to communicate with you. Schedule primary care and specialty appointments.

How to change email address on Cape Fear Eye?

Login to your Cape Fear Eye Associates (NextMD) Patient Portal” at www.CapeFearEye .com click on the “My Account Tab”. Go to “My Information” and then scroll down to email address, where you can make the change.

How long does Cape Fear Eye Associates last?

Cape Fear Eye Associates takes your privacy seriously and therefore they will expire after 30 days. Contact our office if you have lost or need a new token assigned to you at (910) 484-2284 option #7.

How long does it take to get notified of a patient portal termination?

If terminated, you will be notified within five (5) business days. This method of communication prevents unauthorized parties from being able to access or read messages while they are in transmission.

How long does NextMD lock your account?

If you attempt and fail to login four times, NextMD will lock your account for 20 minutes. You can attempt to login after that time, or if you’ve forgotten your information, you can reset your password and username after that time.

How long does it take for a patient to reply to a message?

Patients should allow at least 48 hours during the week and 72 hours during the weekend to receive a response to their message. However, it is common for our physicians and staff to reply more promptly. My username or password is not working.

How to contact the medical records department?

Simply provide your email address at check-in or check-out or contact our medical records department at (910) 484-2284 option #7. You will receive a temporary “token” number. An email will be sent to your provided email address. Simply click on registration link and follow the provided instructions.

Can you use the Patient Portal for HIV?

Do not use the Patient Portal for the exchange of information regarding highly sensitive medical issues (examples include but are not limited to HIV and other sexually transmitted diseases and mental health issues).