canandaigua medical group patient portal

Why choose the Canandaigua Medical Group?

Your physician team provides the care you need today and supports you in making choices that will keep you healthy in the years to come. The Canandaigua Medical Group has three facilities. The main facility is located in Canandaigua, directly across the street from F.F. Thompson Hospital.

How do I access my Canandaigua medical records?

* Please note that effective July 12, 2021, Canandaigua Medical Group - OB-GYN has changed medical record systems. Patients can now access their records via the MyChart button to the right. Sign in to your MyChart below or request access to get started.

Where is the Canandaigua clinic located?

The main facility is located in Canandaigua, directly across the street from F.F. Thompson Hospital. The second facility - which contains satellite pediatric and OB/GYN offices - is located in the Thompson Medical Center in Farmington.

How do I contact the Cayuga Medical Center patient portal?

Please also note that, to obtain assistance in navigating the Cayuga Medical Center patient portal, you may email mycayugahealthsupport@cayugamed.org or call 607-274-4314, option 7, M-F 8am – 4pm (closed weekends and holidays).

COVID-19 Exposure. What should I do?

Do you have questions about COVID-19 exposure? This may help: COVID-19 Exposure? Q&A: What do I do?

Internal Medicine

Internists are experts in adult medicine and care for the whole patient. They solve problems with chronic and multiple illnesses no matter how simple or complex. Of all primary care physicians, the “doctors of internal medicine” (also called “internists”) are unique in their focus on adult medicine.

Thompson Health Primary Care, Pediatrics & OBGYN Patients

As we all adjust to changes that the COVID-19 pandemic is bringing to our lives, we have set up an online form for our patients to communicate with your physician's office. Fill out the form and submit. Submissions will be monitored Monday-Friday during regular business hours.

Access to Care Options

Click the link below to review the letter that was sent informing patients about easy connections to care and our office visitor policy.

Thompson Health Electronic Patient Portals

Thompson Health believes that every patient should have easy, instant access to his or her health information at any time. You can safely and confidentially access your health information from the portals below.

Obstetrics and Gynecology

Our providers are devoted to caring for the medical needs of women during all stages of their lives. We offer a broad spectrum of high quality preventative and specialty care.

Obstetrics at Thompson Health

An obstetrician cares for women when they are pregnant. They have been trained to care for both the mother and the unborn child during both normal and complicated pregnancies. Our practice delivers babies at F.F.

Gynecology

A gynecologist cares for women when they are not pregnant and treat both medical and surgical illnesses as well as provide preventative care.

About Canandaigua Orthopaedic Associates

Rochester Regional Health - Canandaigua Orthopaedic Associates has been offering a wide-range of orthopaedic services to Canandaigua and the surrounding areas since 1979. We believe in meeting the individual needs of our patients through comprehensive evaluation and treatment, helping them achieve an active, pain-free life.

Patient Forms

Please fill out the following forms before your first visit to Canandaigua Orthopaedic Associates. We can't wait to help you get back on your feet!

What is the Patient Portal?

The Patient Portal uses HTTPS to provide encrypted communication between you and your doctor's office. Access to your portal account is controlled through secure access codes, personal IDs, and passwords. Only you will have access to the login information needed to view your account.

Why is patient portal important?

Having a patient portal account helps the practice: Create a more accurate record of your medical history. Educate you on certain aspects of your health.

How does a patient portal work?

The Patient Portal helps you take a more active role in your health care. Having a patient portal account helps the practice: 1 Create a more accurate record of your medical history 2 Educate you on certain aspects of your health 3 Provide a more efficient means of communication, eliminating sources of frustration such as phone tag 4 Allow you to print or download portions of your chart to take with you to other providers participating in your care, thus reducing the amount of paperwork you may need to fill out 5 Eliminate the amount of paper waste produced since documents, letters, and orders that might otherwise be mailed to you can be sent quickly and conveniently to your portal account

Patient Forms

Please fill out the following forms before your first Valley View Family Practice visit. We can't wait to meet you!

After-Hours Care

Valley View Family Practice always has a doctor-on-call and available after-hours. If you or a loved one need to see your provider when our office is closed, please call (585) 394-4920, and follow the instructions to reach the on-call physician.

How to Pay Your Bill

For services rendered before January 27, 2020, please call (585) 554-3119. For services rendered after January 27, 2020, please pay your bill through Rochester Regional Health.