calen lord patient portal

What is Callen-Lorde doing to make our care better?

At Callen-Lorde, we use feedback from our patients to make our care better. We want to know your thoughts on how we are doing and what we can improve! Join our community of health activists!

What if I don't have a log in to the patient portal?

Don’t have a log in? Ask to get registered for the Patient Portal at your next visit. Visit any front desk and speak to a patient care associate for help with enrolling in the Patient Portal at your next visit to Callen-Lorde. You will need the following to get registered:

What is the patient portal and how does it work?

The Patient Portal provides a secure way to get connected to your health information online. The Portal allows you view your lab work, receive notifications/health reminders from your provider, receive a summary of your health record, and much more!

Why join Callen-Lorde?

Join our community of health activists! Tees, totes and more! Calling All NPs! Be Part of the Experience! At Callen-Lorde, we use feedback from our patients to make our care better. We want to know your thoughts on how we are doing and what we can improve! Join our community of health activists!

What is the phone number for Telehealth?

Please bring a government-issued photo id, and your insurance card (if insured). If you have any further questions, please call our main line at 212-271-7200. For more information about Telehealth, click here. Learn more about insurance and fees here.

What is the phone number for PEP?

If you are interested in PEP (for HIV exposure) and/or Emergency contraception, please call 212-271-7200. If you are unable to register online (due to technology or other issues), you can walk in to any of our sites from 9-3 Monday-Friday to fill out a paper registration.

What is the phone number for Callen-Lorde Chelsea?

People aged 13-22 can join our Health Outreach to Teens Program at Callen-Lorde Chelsea, learn more by calling 212.271.7212.

How to speak to a call center associate at Callen Lorde?

If necessary, your call will be forwarded to a Screening Nurse for assessment. To speak to a call center associate: (212) 271-7200.

How to contact Callen Lorde?

If you still need assistance, please contact our Medication Support Team for patients and external pharmacies at (212) 271-7204. Fee/Insurance Information. Callen-Lorde provides all healthcare services regardless of ability to pay.

What is the phone number for Callen Lorde?

If you do not have proof of income, you can fill out a form attesting to your income. If you have questions about a Callen-Lorde bill, call (212) 271-7253. If you have questions about a Bio Reference bill: call Bio Reference at (800) 229-5227.

How long does it take to refill a prescription?

Call (877) 436-3452. Visit callenlordepharmacy.com. Download our mobile app: Callen-Lorde Pharmacies. Remember that it can take 2-3 business days to refill a prescription. If a prior authorization, or insurance approval is required it may take additional time. You should plan ahead and request refills 3 to 5 days before you need them.