calais regional medical services patient portal

What does Calais Community Hospital CRMs do?

Billing and insurance information along with financial services policies and applications. View our current open positions and complete and online application to join the Calais Community Hospital family. Providers administer services at the CRMS offices and in a variety of departments at CCH.

What can I do with patient portals?

With Patient Portals you can: • Have online access to healthcare information related to your care. • Access hospital discharge instructions for better after-discharge care. • View and share your lab results and dates of other medical services received at CCH. • Access provider appointment information and send secure messages to provider offices.

How do I get my Cass Regional Medical Center medical record number?

If you prefer to self-enroll, you will need your Cass Regional Medical Center medical record number. You may obtain your medical record number by contacting the patient portal help line during regular business hours at 816.887.0444.

What is the phone number for Calais Community Hospital?

If you need copies of medical records, please call Calais Community Hospital’s Health Information Department at 454-9314 to schedule the release of your information. The days and hours of the Health Information Department are Monday-Friday, 8:00 a.m. – 4:00 p.m.

How long does it take to get a copy of your health records from Calais Community Hospital?

If you need to obtain copies of your or your minor children (s) health records from Calais Community Hospital (formerly Calais Regional Hospital), hospital policy states that we must have a minimum of one week (7 business days) notice to respond to the request.

Patient portal FAQ

All of the information in the portal comes from your Cass Regional electronic health record. This ensures that you have access to the most accurate, updated information possible.

Contact us

For assistance with portal access only, call 816.887.0444 during regular business hours (Monday through Friday), or email patientportal@cassregional.org. If you have questions regarding your care, please contact your provider’s office directly.