cai patient portal

What can Cai do for You?

At CAI, we focus on treating heart and vascular disorders and helping patients with the understanding of the treatment options available for these conditions. These include: Questions? Comments? Make an appointment today!

How do I access the patient portal?

Once there, click “Patient Portal” in the top right-hand corner of the homepage. You’ll be directed to the correct portal, either TOL or MHS GENESIS. Last Updated 7/27/2021

How do I contact the Cayuga Medical Center patient portal?

Please also note that, to obtain assistance in navigating the Cayuga Medical Center patient portal, you may email mycayugahealthsupport@cayugamed.org or call 607-274-4314, option 7, M-F 8am – 4pm (closed weekends and holidays).

What is the Tol patient portal (TriCare Online)?

The TOL Patient Portal (also referred to as "TRICARE Online" or "TOL") is the current secure patient portal that gives registered users access to online health care information and services at military hospitals and clinics. When you register on the TOL Patient Portal, you can: Review and download personal health information

Schedule an Appointment

An appointment is a time reserved for you. This includes updating registration information, nurse intake screening and being seen by your medical provider. The amount of time reserved depends on your specific needs, and will be determined when speaking with the Appointment Clerk.

TCC Shuttle

The TCC shuttle team currently transports employees to and from CAIHC to Dipper Parking Lot. They also assist patients with transportation for clinic appointments and directly cater to patients staying at the TCC Willow House Hotel.