bu physicians patient portal

How do I contact patient portal support?

Click here for frequently asked questions (PDF). We’re happy to help you with Patient Portal issues and answer any questions you may have. Call the toll-free support line at 1-855-624-2844, Option 2. This number is available Monday through Friday from 8 a.m. to 5 p.m. Eastern Time.

What is the patient portal and how does it work?

The Patient Portal is a secure, online home for your inpatient hospital health information. In the Patient Portal, you can: View and share your personal health information related to your hospital stays.

How do I join the secure patient portal?

Our secure patient portal allows you to view your personal information, connect with your care team, requests appointments and more. For questions or to request an invitation to join the secure patient portal, call 252-413-6281. All portal accounts created must be by the legally responsible person.

Are there any mobile apps available for the patient portal?

Beyond the Patient Portal, we can enable certain mobile apps that meet requisite technical specification and security requirements to provide you access to your health information in a safe and secure way. Currently no mobile apps have been configured to connect to our system.

Where is Boston University Medical Campus?

Boston University Medical Campus (BUMC), located in the historic South End of Boston, comprises the School of Medicine, School of Public Health, Henry M. Goldman School of Dental Medicine, and BUSM’s Graduate Medical Sciences.

What is the Boston Medical Center?

The Campus includes Boston Medical Center, the primary teaching affiliate of the School of Medicine, and the Solomon Carter Fuller Mental Health Center, a state mental health facility.

Two Ways to Create Your MyHealthHome Account

Enrollment Invitation – Physicians Regional Healthcare System will send an email to the email address you provided upon registration to the hospital. Follow the instructions in that message to create your account.

Connect to your MyHealthHome Account

If you have already signed up for MyHealthHome, click here to login to your account.

Note to previous Portal Users

Previous Portal Users will need to create an account with MyHealthHome in order to continue accessing their personal health information. Information contained in the previous patient portal can still be accessed by contacting your local hospital. Click here for information on how to do that.

Customer Support

Call (800) 669-4096 if you have difficulty registering or using this service.

What is the patient portal number?

For questions or to request an invitation to join the secure patient portal, call 252-413-6281. All portal accounts created must be by the legally responsible person.

How old do you have to be to be a patient at Physicians East?

PLEASE NOTE: Physicians East requires that patients be at least 18 years of age to have a patient portal account. Patient portal accounts created by anyone under the age of 18 will be deactivated.