boston childrens medical patient portal

How do I login to my child's patient portal?

Once your child is registered for care at Shriners Children's, you will receive an email with login instructions to access your child's patient portal. The portal can be accessed online through your browser via the link below or through the complimentary HealtheLife app which can be downloaded from the Apple App Store or Google Play Store.

How do I contact Boston Children's Hospital Medical Office?

Medical Records The Medical Records Department keeps patient information for both inpatients and outpatients at Boston Children's Hospital. Our office is open Monday through Friday, 8 a.m. to 4:30 p.m. and can be reached at 617-355-7546. Please note our office is located at an off-site location and cannot accommodate walk in customers.

What is the mypatients access policy for Boston Children's?

Access to MyPatients is limited to authorized users. Your account will be locked after five failed log in attempts. MyPatients at Boston Children's Access Policy .

What is Boston Children's Hospital's privacy policy for the web?

Boston Children's Hospital believes that privacy on the web is important. We are strongly committed to protecting the privacy of our online users. We encourage you to read our privacy policy carefully, so that you will clearly understand our commitment and our method of collecting and using information.

Where is BCHP located?

BCHP is excited to announce the opening of our new multispecialty office on the campus of Mid-Hudson Regional Hospital (MHR), located at 1 Webster Avenue, Suite 300 in Poughkeepsie, NY .

Where is the new BCHP office?

New Multispecialty Office! BCHP is excited to announce the opening of our new multispecialty office on the campus of Mid-Hudson Regional Hospital (MHR), located at 1 Webster Avenue, Suite 300 in Poughkeepsie, NY .

Name changes

Complete and sign this form to request a Name Change or Correction to Name, Date of Birth or Sex. You must submit legal documentation (see page 2 of form) with this form for a change to be made to a patient's name. The patient (if over 18) or parent/legal guardian must sign this form before the name can be changed.

Radiology

For release of x-rays or other radiological images, please fax your request to the Department of Radiology Image Service Center at 617-730-0538.

How we protect the privacy of your health information

Boston Children's is committed to respecting and protecting the rights of our patients and families. The privacy of your child's health information is very important to us, and we make every effort to ensure that it is kept confidential.

Maintenance Announcement

Regular maintenance is necessary in order to provide our patients and families with the best functionality and security. We apologize for the inconvenience.

COVID-19 Updates

REMINDER: With a high transmission rate of COVID-19 in the community, it’s now more important than ever to fill out your pre-clinic visit screening questionnaire.

Registering for the Patient Portal

Once your child is registered for care at Shriners Children's, you will receive an email with login instructions to access your child's patient portal. The portal can be accessed online through your browser via the link below or through the complimentary HealtheLife app which can be downloaded from the Apple App Store or Google Play Store.

Access your Child's Health Records and Care Plan Securely

We know how important it is to have access to your child's medical information at all times. That's why our patient portal is designed to make it safe, easy and convenient for you to obtain medical records, manage appointments and stay updated on your child's care plan.

Questions Related to Health Record Information in the Patient Portal

If you have questions about the medical information contained in your child's patient portal, please contact your local Shriners Children's location to speak with your child's care manager.

For Technical Support

For password reset and other technical assistance, please contact our partner provider, Cerner. They are available 24 hours a day, 7 days a week, at 877-621-8014.

Information in the Patient Portal

The Patient Portal is an easy way to access all of the information related to your child's care at Shriners Children's. When you log in to the portal, you will have access to:

Requesting Medical Records

You can request a copy of your child's medical record from the Patient Portal. To do this, just log in to their portal and review the Request for Medical Record Release form for instructions on how to submit your request.

Communicating with Care Teams in the Portal

You may communicate with the rehabilitation/therapy team regarding routine issues or questions related to your child’s PT, OT and speech-language pathology services.