boston childrens hospital patient portal

What is Boston Children's Hospital's privacy policy for the web?

Boston Children's Hospital believes that privacy on the web is important. We are strongly committed to protecting the privacy of our online users. We encourage you to read our privacy policy carefully, so that you will clearly understand our commitment and our method of collecting and using information.

What is the patient portal?

The Patient Portal is a secure online website that gives patients convenient, 24-hour access to their personal health information from anywhere with an internet connection. Patients can view health information including If you have any questions on how to set up your Patient Portal account, check out our Patient Portal User Guide.

What is the phone number for Boston Children’s Hospital?

If you have a question that is urgent but doesn’t require immediate medical attention, please call your doctor’s office or the Boston Children’s Hospital main line at 617-355-6000 to be directed to the appropriate department. When can I expect a response from my care team?

What is the mypatients access policy for Boston Children's?

Access to MyPatients is limited to authorized users. Your account will be locked after five failed log in attempts. MyPatients at Boston Children's Access Policy .

How to enroll in the patient portal?

To enroll in the patient portal, you must receive services at one of our locations. To create an account, you may self-enroll here. Alternatively, you may contact the location where you received care and tell them you would like to make an account. Registration requires an email and a valid ID.

What is the RWJBarnabas portal?

The RWJBarnabas Health Patient Portal is a free service that provides convenient access to your personal health care information in a secure online environment. With the patient portal, you can view select test results, access your medical records and track your health information.

How are messages sent to your provider's office transferred?

All messages sent to your provider’s office are transferred via a secure server compliant with HIPAA standards.

Can you access read only medical records?

At the hospital patient portal, you can access read-only medical information through our secure server. This includes educational materials, information on your current medications, allergies, immunizations, health issues, and lab test results. All information is pulled directly from your electronic health records. Due to the sensitive nature of radiology and pathology test results, these are not available on the patient portal and must be obtained through the hospital’s Health Information Department.

Is RWJBarnabas Health a centralized portal?

RWJBarnabas Health is in the process transitioning all of our hospitals to a centralized patient portal called MyChart where all hospitals’ records will eventually be contained within one system for your convenience. Please be assured that you will always have access to your medical records.