boston children's patient portal

What is Boston Children's Hospital's privacy policy for the web?

Boston Children's Hospital believes that privacy on the web is important. We are strongly committed to protecting the privacy of our online users. We encourage you to read our privacy policy carefully, so that you will clearly understand our commitment and our method of collecting and using information.

What is the phone number for Boston Children’s Hospital?

If you have a question that is urgent but doesn’t require immediate medical attention, please call your doctor’s office or the Boston Children’s Hospital main line at 617-355-6000 to be directed to the appropriate department. When can I expect a response from my care team?

What is the mypatients access policy for Boston Children's?

Access to MyPatients is limited to authorized users. Your account will be locked after five failed log in attempts. MyPatients at Boston Children's Access Policy .

Why is there regular maintenance at Boston Children’s Hospital?

Regular maintenance is necessary in order to provide our patients and families with the best functionality and security. We apologize for the inconvenience. For the safety of all, we must ask that any visitor who has confirmed COVID-19 stay home and NOT visit Boston Children’s Hospital.

See more

What is my child's portal?from childrenshospital.org

Messaging on the MyChildren’s portal is a secure, web-based service that allows you to send non-urgent questions to your care team at Boston Children’s Hospital.

How to enroll in MyChildren's?from childrensmn.org

To enroll in MyChildren’s, ask the Patient Registration staff on an inpatient unit. You can also enroll by calling Children’s Health Information Management at 612-813-6216. Patients under 18 must have their parent/legal guardian request a MyChildren’s account.

How many visitors can you have at a BCH?from apps.childrenshospital.org

Two visitors of any age may visit or accompany a patient at one time at all BCH locations. All visitors are required to wear a BCH-issued mask when onsite unless under the age of two.

What is a mychild?from childrenshospital.org

MyChildren’s is a convenient, easy-to-use, and secure way to access your child’s health information. Using MyChildren’s, you can: view portions of your child’s health record. send secure messages to your care team. view and update your contact information. view and pay your bills online.

When can parents access their child's information?from childrenshospital.org

Parents will no longer have access to their child’s information once the patient turns 18. The patient cannot grant access to a parent to restore access. My child with special needs is over the age of 18.

When are clinical notes available?from childrenshospital.org

Clinical notes are available as soon as your provider completes them. Lab results — including tests done in outpatient, inpatient, and emergency department settings — will display as soon as they are resulted. Diagnostic test reports are available as soon as they are resulted.

Can I set up a MyChildren's account?from childrenshospital.org

Can I set up a MyChildren’s account? Yes, as long as you have guardianship papers on file with Boston Children’s , you can access your child’s information with your MyChildren’s account. If you have the guardianship papers, you can email the PDF documents to mychildrenssupport@childrens.harvard.edu.