bon secure patient portal

Why choose Bon Secours for your patient care?

Access your test results. No more waiting for a phone call or letter – view your results and your doctor's comments within days. Request prescription refills. Send a refill request for any of your refillable medications. Manage your appointments. Schedule your next appointment, or view details of your past and upcoming appointments.

How do I Pay my Bon Secours Bill?

If you don’t have the activation code, all you need to do is provide some basic information and register without an activation code. Register at your provider's office – At your next appointment, ask to set up a MyChart account and they can help you register. Register by phone - Simply call the Bon Secours MyChart help desk at 866-385-7060.

How do I make an appointment with Bon Secours?

Welcome to your Patient Portal Get started by verifying your access code , which you can find in the email, text, or print-out your provider gave you. Access Code

What is the Bon Secours financial assistance program?

Currently, Bon Secours only offers testing for patients who have a Bon Secours primary care provider (PCP). For more information please call 866-624-0366. If you don’t already have a Bon …

MyChart

MyChart gives you direct online access to portions of the electronic medical record (EMR) where your doctor stores your health information. Your lab results, appointment information, medications, immunizations and more are all securely stored for quick retrieval — all for free.

Pay Your Bill

Learn about the different ways to pay your bill, and answers to common questions.

Financial Assistance

The Bon Secours Financial Assistance Program helps uninsured patients who do not qualify for government-sponsored health insurance and cannot afford to pay for their medical care.

Billing and Payment FAQs

We understand that it is important to know how much you will be responsible for paying for your medical care. Because each patient and situation is unique, the cost of care is not always the same.

Patient Rights & Responsibilities

Throughout Bon Secours, it’s our policy to care for patients regardless of race, gender, gender identity, ethnicity, religious beliefs, age, sexual orientation or the ability to pay. We believe in acknowledging each patient’s rights, clarifying patient responsibilities and creating a community of care among our professional health care staff.

Your Privacy and HIPAA

Bon Secours is committed to protecting the privacy of health information we create or receive about you. Health information that identifies you includes your medical record and other information relating to your care or payment for care.

Request Medical Records

To request a copy of your medical records, download the Release of Information form and fax or mail it to the appropriate facility.

What is the phone number for hospital billing?

If you have questions about your bill or believe that it is incorrect, please contact our customer service centers. Hospital Billing Customer Service: 877-342-1500. Virginia Physician Billing Customer Service: 888-835-9905. South Carolina Physician Billing Customer Service: 864-603-6080.

Does Bon Secours charge Medicare?

At the same time, we recognize that the cost of health care can be a significant, unexpected expense for our patients. Bon Secours will not charge patients a greater amount than the average allowed amount s from Medicare and commercial payers for emergency and other medically necessary care.

Contact Us

Connect with Bon Secours to make an appointment, reach customer service or get billing questions answered.

Medical Emergencies

If you have a medical emergency, call 911 or go to the nearest emergency department.

Locations

If you are trying to get in contact with an individual facility, visit our locations page.

Connect Online

The Contact Form is intended for general inquiries, and not as a substitute for seeking professional medical advice. Always consult directly with your primary care or prescribing physician or another qualified, licensed care provider for such advice.