beth israel deaconess boston patient login

Where is the Beth Israel Deaconess Medical Center in Boston?

Amenities Beth Israel Deaconess Medical Center 330 Brookline Avenue, Boston, MA 02215 Get Directions » Conditions & Treatments Centers and Departments Patient and Visitor Information

How do I file a complaint against Beth Israel Deaconess Hospital?

Beth Israel Deaconess Medical Center 330 Brookline Avenue Boston, MA 02215 patientrelations@bidmc.harvard.edu If you find the above avenues unsatisfactory, you may choose to file a formal grievance with Patient Relations or with an outside agency. Contact our office and we'll be more than happy to assist you. Volunteer Services

Where can I volunteer at Beth Israel Deaconess?

On the east campus, volunteer staff are available in the waiting area on the third floor of the Carl J. Shapiro Clinical Center. Health Information Resources If you or your family want to learn more about any aspect of health care, the Beth Israel Deaconess Learning Center can help.

How do I access BIDMC patient&visitor information?

Give to BIDMC Locations Open Menu Navigate to the Homepage Navigate to the Homepage Conditions & Treatments Centers & Departments Patient & Visitor Information Reveal Patient & Visitor Information Links Visiting a Patient Amenities Patient Information Visiting BIDMC Adult ICU Search Conditions & Treatments

How to contact Beth Israel Deaconess?

If you or your family want to learn more about any aspect of health care, the Beth Israel Deaconess Learning Center can help. Call 617-667-9100 to ask a Learning Center resource specialist to send you information on treatment.

What is Beth Israel Deaconess Medical Center?

Beth Israel Deaconess Medical Center puts people at the center of everything we do and we are committed to trying to meet your needs in the best possible way. We recognize that, at times, concerns and problems may arise. To promote communication, we encourage you to speak with the people involved in your care, such as your attending or resident physician, your nurse, or the nurse manager on your unit.

What to do if you find the above avenues unsatisfactory?

If you find the above avenues unsatisfactory, you may choose to file a formal grievance with Patient Relations or with an outside agency. Contact our office and we'll be more than happy to assist you.

What time does the Office of Patient Relations open?

The Office of Patient Relations is open Monday through Friday, from 8-4:30 p.m. Please complete the form below and someone will be in touch with you within one business day.

Where to check in for surgery on the West Campus?

If surgery is on the west campus, family and friends should check in with the surgical liaison office on the sixth floor of the Clinical Center.

What does a patient relations staff do?

If there is a concern or complaint that is not being resolved to your satisfaction, or if you would prefer to discuss with someone not directly involved in the situation, the patient relations staff is available to help. They can help to clarify issues, obtain information, facilitate communication, mediate, and otherwise help to resolve concerns about your care or service.