benefits of web portal to patient and healthcare provider

by Buddy Breitenberg 7 min read

Patient Portal Benefits Patient Care and Provider …

33 hours ago Sep 19, 2017 · Patient portal benefits include patients’ ability to access their clinical summaries online. Providers can also send lab results to patients via secure messaging accompanied by a brief message explaining the results (for example, “Your results are normal”) and any needed follow‐up instructions (for example, “Come back in 3 months for a recheck”). >> Go To The Portal


With a patient portal:

  • You can access your secure personal health information and be in touch with your provider's office 24 hours a day. ...
  • You can access all of your personal health information from all of your providers in one place. ...
  • E-mail reminders and alerts help you to remember things like annual checkups and flu shots.

The truth is, there are a lot of benefits to using a patient portal for providers.
  • Better Patient Communication. ...
  • Streamline Patient Registration and Administrative Tasks. ...
  • Greater Focus on Patient Care. ...
  • Better Patient-Physician Relationships. ...
  • Improve Clinical Outcomes. ...
  • Optimize Medical Office Workflow.
Dec 8, 2017

Full Answer

What are the benefits of using a patient portal?

Sep 19, 2017 · Patient portal benefits include patients’ ability to access their clinical summaries online. Providers can also send lab results to patients via secure messaging accompanied by a brief message explaining the results (for example, “Your results are normal”) and any needed follow‐up instructions (for example, “Come back in 3 months for a recheck”).

What are the benefits of cloud based patient portals for providers?

Mar 18, 2020 · What are some advantages of a Patient Portal? Better Patient Interaction Patients can use the portal to perform tasks that would usually need to need a phone call or... Streamline Patient Enrollment and Organizational Tasks Patient portals give intake forms to be completed electronically... More ...

How many patients have patient portal access?

Sep 07, 2020 · Benefits of Patient Portals Access To Electronic Medical Records (EMR) Saves Patients & Staff Time.. A patient with access to their patient portal... Educational Content Makes It Easy For Patients To Engage.. Patient engagement is a huge buzzword in healthcare... Patient Portals Can Be Used To ...

How do providers get in touch with Me?

Jul 22, 2019 · What are the benefits of patient portals? 1. Patient portals are efficient Patient portals allow you and your office staff to quickly deliver lab tests and... 2. Patient portals improve communication Messaging through a patient portal makes communication easier for both patient... 3. They store ...

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What impact do health care portals have on patients and patient care?

Background. Engaging patients in the delivery of health care has the potential to improve health outcomes and patient satisfaction. Patient portals may enhance patient engagement by enabling patients to access their electronic medical records (EMRs) and facilitating secure patient-provider communication.

What are the benefits and challenges of implementing a patient portal?

What are the Top Pros and Cons of Adopting Patient Portals?Pro: Better communication with chronically ill patients.Con: Healthcare data security concerns.Pro: More complete and accurate patient information.Con: Difficult patient buy-in.Pro: Increased patient ownership of their own care.Feb 17, 2016

How do patient portals contribute to patient centered care?

Further, portals help providers educate their patients and prepare them for future care encounters. When patients have access to their health data, they are better informed, and have the potential to generate deep and meaningful conversations regarding patient wellness during doctor's appointments.May 13, 2016

What are 3 benefits of using telemedicine in healthcare?

Telemedicine can lower healthcare costs, drive up efficiency and revenue, provide your patients better access to healthcare services, and ultimately get happier, healthier patients who stay in your organization.

What are the benefits of the patient portal?

The Benefits of a Patient Portal You can access all of your personal health information from all of your providers in one place. If you have a team of providers, or see specialists regularly, they can all post results and reminders in a portal. Providers can see what other treatments and advice you are getting.Aug 13, 2020

What are the advantages of using a patient portal?

Portals can increase patient loyalty. The ongoing relationship and communication that occurs outside of appointments encourages patients to feel cared for and to remain loyal to your practice. Increase your value. Patients value the easy access to information and direct communication that comes with portal use.

Which of the following is a benefit of patient portals quizlet?

The patient portal supports two-way communication, which allows the patient to work with physicians between patient visits, request appointments, and receive reminders. These reminders can be for appointments, need for follow-up, and more.

What should be in a patient portal?

A robust patient portal should include the following features:Clinical summaries.Secure (HIPAA-compliant) messaging.Online bill pay.New patient registration.Ability to update demographic information.Prescription renewals and contact lens ordering.Appointment requests.Appointment reminders.More items...

How do patient portals affect nursing?

Takeaways: Patient portals facilitate patient engagement in healthcare decisions, improve communication, and streamline care. Less than one-third of patients access patient portals to view their medical data. Nurses can improve patient portal use by explaining the benefits and providing education.Dec 20, 2021

What is a benefit of telehealth technology?

Telemedicine, which enables video or phone appointments between a patient and their health care practitioner, benefits both health and convenience. More health care providers are offering to “see” patients by computer and smartphone.

What are the advantages of telemedicine to patients and clinicians?

Convenience: Telemedicine allows people to access care in the comfort and privacy of their own home. This may mean that a person does not have to take time off of work or arrange childcare. Slowing the spread of infection: Going to the doctor's office means being around people who may be sick, often in close quarters.Apr 20, 2020

What are the advantages of Telecom in healthcare?

Advantages specifically named were “more frequent contact with patients, greater relaxation and information due to the ability to interact with the patients in their own homes, increased ability to reach the underserved, more timely and accurate medical monitoring, and improved management of data.”Aug 26, 2011

Why is patient portal important?

The first and one of the most important benefits of a patient portal is the increase in communication capability. In the past, patients have had to work hard to have their questions answered and their concerns addressed by their physician. Scheduling an in-person appointment or waiting for a phone call used to be the only way that patients could communicate with their healthcare provider. Now, the patient portal has made it possible for patients to quickly access their providers from their computer or mobile device. Patients can message their providers with non-urgent questions, concerns, and symptoms. Providers can then determine whether or not a patient should set an in-office visit, an e-visit, or suggest any next steps the patient should take. This open communication between patients and their providers helps to increase patient engagement and the number of better outcomes.

What is the patient portal?

Entering the digital age of healthcare the patient portal is one of the top tools that patients and providers utilize on a daily basis. This is the online starting point for providers looking to increase patient engagement and for patients eager to stay informed on their personal health.

What are the benefits of patient portal?

With routine use, your practice should see higher patient engagement and fulfillment, and a more streamlined workflow that conserves time and effort for staff and physicians.

Why do we need patient portals?

Some patient portals also enable patients to plan appointments and handle bills instantly through the system. For providers, they serve as an opportunity to improve patient engagement, increase loyalty, control costs and streamline workflows.

Why is it important to share patient data electronically?

The facility to quickly enter and share patient data electronically helps to reduce one of the main distractions, that doctors have during their workday. This allows you to focus more effectively on the patient and the care plan that you need to formulate for your patient.

How to promote a portal?

It can be challenging, at the start, to have patients sign up for and utilize the portal. Having a plan and consistently applying it will help. Here are a few tips: 1 Develop talking points for the front desk team to utilize for promoting the portal at check-in or check-out. 2 Give out informational pamphlets or flyers to patients describing how the portal will support them. Add instructions on how to join. 3 Show posters during the office promoting the portal. 4 Have the provider educate and support portal sign-up while the appointment.

Access To Electronic Medical Records (EMR) Saves Patients & Staff Time

A patient with access to their patient portal can access their medical records at any time via the Internet. No more having to wait in line at the doctor’s office just for some paperwork.

Educational Content Makes It Easy For Patients To Engage

Patient engagement is a huge buzzword in healthcare organizations, but it has real implications. Engaged patients have better health outcomes, are more satisfied with their care, and are more likely to return to the organization in the future.

Patient Portals Can Be Used To Schedule Appointments

A big part of staff time is spent on scheduling and verifying appointments. If a patient is able to do that themselves with automatic scheduling software, then that’s one less thing that your staff has to worry about.

Patient Portals Can Integrate With CRM Software

Your CRM, if set up correctly, can act as a single source of truth about your organization. It can include information about patient outreach campaigns and their conversion rates. Your CRM can also be a place where all patient information is securely stored and accessed.

Better Patient Communication

Patients are able to utilize the portal to accomplish tasks that would normally require a phone call, or even multiple phone calls.

Streamline Patient Registration and Administrative Tasks

Patient portals allow registration forms to be completed electronically prior to appointment check-in, keeping front-office work efficient.

Greater Focus on Patient Care

The ability to easily access and share patient information electronically eases one of the main distractions on physicians’ time today.

Better Patient-Physician Relationships

Patient portals provide the ability for patients to have 24-hour access to connect with their provider by reviewing patient health information (PHI), asking and answering questions, and reviewing notes, making the patient-physician relationship closer than ever.

Improve Clinical Outcomes

Patient portals make tasks such as requesting prescription refills and referrals easier and more convenient leads to greater patient compliance – and when patients follow doctors’ orders, clinical outcomes improve.

Optimize Medical Office Workflow

With a patient portal, tasks that patients would otherwise have to accomplish with staff assistance can be accomplished electronically. By giving patients online access, staff can be freed up from scheduling appointments, writing down refill needs, and answer questions about referrals.

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Why do we need patient portals?

5. They improve data accuracy. Because patients have access to their medical records, it is easy for them to spot inaccurate information and bring it to their provider’s attention. 6.

What are the features of a patient portal?

Some of the features available on patient portals may include: 1 Direct communication with the doctor via message 2 Short video appointments 3 Medical history and records 4 Prescription ordering 5 Appointment setting 6 Bill payment (premium and for medical services) 7 Educational materials, tailored to the patient 8 Lab and diagnostic test results 9 Visit summaries and notes from the doctor 10 A record of immunizations

What is meaningful use?

Meaningful use standards provide minimal criteria for securing and delivering electronic health records. Although the term “meaningful use” is now outdated, the ideas behind the term are not. According to the U.S. Centers for Disease Control and Prevention, the goal of meaningful use standards are as follows:

Why is video conferencing important?

If your practice is in a rural area , or if many of your patients have limited mobility , video conferencing and messaging allows patients to experience the same quality of care.

What is HIPAA privacy?

HIPAA privacy rules offer protections that grow with children. Parents have full access to their child’s account up to a certain age, at which point teens take control of their own health, often through a portal that makes this automatic.

Is patient portal safe?

Your office cannot simply set up a free website and expect patients to allow their medical data to be posted there! But good news: patient portals are safe.

What are the benefits of a patient portal?

Expand Section. With a patient portal: You can access your secure personal health information and be in touch with your provider's office 24 hours a day . You do not need to wait for office hours or returned phone calls to have basic issues resolved. You can access all of your personal health information from all ...

How to access a patient portal?

With a patient portal: 1 You can access your secure personal health information and be in touch with your provider's office 24 hours a day. You do not need to wait for office hours or returned phone calls to have basic issues resolved. 2 You can access all of your personal health information from all of your providers in one place. If you have a team of providers, or see specialists regularly, they can all post results and reminders in a portal. Providers can see what other treatments and advice you are getting. This can lead to better care and better management of your medicines. 3 E-mail reminders and alerts help you to remember things like annual checkups and flu shots.

How much does an e-visit cost?

For minor issues, such as a small wound or rash, you can get diagnosis and treatment options online. This saves you a trip to the provider's office. E-visits cost around $30.

Get Started

To see how you can use Application Programming Interface (API), Electronic Data Interchange (EDI) and the UnitedHealthcare Provider Portal to help you quickly get the information you need for most of UnitedHealthcare benefit plan members, check out the Digital Solutions Comparison Guide.

Claims and Payments

Quickly receive an estimate of a UnitedHealthcare Commercial claim reimbursement and share the estimated cost of a procedure with your patient before treatment.

Go Paperless

The accuracy of care provider practice demographic data can play an important part in the success of a medical practice. It can help connect you with members searching for a care provider, and it supports claims processing and compliance with regulatory requirements.

All Access

Sana doesn't have a "network." All of our plans are All Access, and any healthcare provider can join the Sana Community.

Covered Services

Sana only covers medical services. For vision or dental, please see one of our partners.

Fair-Value Reimbursement

Sana determines reimbursement amounts through Fair-Value Reimbursement, paying providers a set % over Medicare's reimbursement schedule.

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Better Patient Communication

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Patients are able to utilize the portal to accomplish tasks that would normally require a phone call, or even multiple phone calls. This ability for patients to request appointments, referrals, and prescription refills directly from the portal increases the efficiency of your clinical staff, allowing them to keep their focus on assistin
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Streamline Patient Registration and Administrative Tasks

  • Patient portals allow registration forms to be completed electronically prior to appointment check-in, keeping front-office work efficient. This means that instead of walking patients through which forms to fill out and how, your front office staff can instead focus on the patient in front of them and any questions they may need answered, ensuring that by the time the patient reaches you th…
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Greater Focus on Patient Care

  • The ability to easily access and share patient information electronically eases one of the main distractions on physicians’ time today. Instead of focusing on finding what you need in the patient’s chart or figuring out how you’ll get those records to the provider you’re referring your patient to, you can focus solely on providing a higher standard of care, which is why you becam…
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