baystate health.org patient portal

by Dr. Irving Beahan III 8 min read

MyBaystate | Baystate Health

11 hours ago Due to the recent surge of COVID-19 in our community, our providers and staff are working diligently to prioritize care for our patients who are currently sick or in need of urgent care. If you would like to schedule an adult wellness visit or routine appointment, for example a physical, screening mammogram or screening colonoscopy, we ask that ... >> Go To The Portal


What is the Baystate Health patient portal mobile app?

Due to the recent surge of COVID-19 in our community, our providers and staff are working diligently to prioritize care for our patients who are currently sick or in need of urgent care. If you would like to schedule an adult wellness visit or routine appointment, for example a physical, screening mammogram or screening colonoscopy, we ask that ...

How do I contact Baystate Medical Billing?

Patients and Visitors. We believe in creating an environment that treats you with dignity, treats you as an individual and respects your privacy. Your stay should be as pleasant and productive as possible. We hope the information on these pages will help familiarize you with what to expect during your visit, and your rights and responsibilities ...

How do I Manage my health information with mybaystate?

Baystate Health is a not-for-profit healthcare system offering expert primary care and specialized treatment for cancer, heart disease, brain disorders and more across 5 hospitals and more than 250 locations across western Massachusetts.

Why choose Baystate Health?

Medical Records Access Your Records through the MyBaystate Portal You can log in to the Baystate Health patient portal any time to access your health information. You can also follow the instructions below to request copies of your medical records. To Request Your Medical Record

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Information for Patients and Visitors

We ask all visitors to wear masks. Have COVID-19 or symptoms? Please call first.

For Your Safety and Ours

We ask all visitors to wear masks. Have COVID-19 or symptoms? Please call first.

Get Your COVID Shot

You're eligible if you're age 12 + and live, work, or study in MA. Learn about how and why to make your vaccine appointment.

We're Hiring Exceptional Nurses

The teams on our award winning nursing units continually raise the bar in nursing excellence.

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How to sign a medical record?

Who can legally sign for medical records? 1 The Patient and / or anyone who is named as a decision maker or attorney-in-fact under a healthcare power of attorney signed by the patient. 2 If the patient is deceased, a certificate of appointment issued by the Probate Court identifying the requestor as the executor or executrix of the patient’s estate. A death certificate may also be provided which lists the requestor as the next of kin. 3 If the patient is under the age of 16, the patient’s parent may sign. 4 If the patient is 16 years of age or older, the parent can sign if the parent authorized the treatment which is recorded. 5 If the patient is 16 years of age or older and authorized their own treatment, then the patient must authorize the release of information regarding the treatment.

What is a psychiatric record?

Psychiatric records or infectious diseases (i.e. HIV, Hepatitis C, TB, ECT.) must be clearly marked or checked before they will be released. Statement acknowledging the patient’s right to revoke or cancel authorization. Statement indicating the patient’s right to refuse the release of information.

How long does it take to get a medical report in Massachusetts?

Massachusetts General Laws require that a medical report pertaining to any injury that appears to be compensable under worker's compensation be furnished to the employee, employer and insurer within 14 days of completion of examination.

Need Help or Have Questions

Please contact Patient Billing Services at 413-794-9999 or toll free at 877-461-1931 regarding your hospital bill.

Financial Assistance

We recognize that the cost of health care services can create a significant financial burden on you if you are uninsured or underinsured.

Как подать заявление о финансовой помощи

Для того чтобы подать заявление о финансовой помощи, позвоните в программу MassHealth по телефону 1-800-841-2900 или финансовому консультанту по телефону 413-794-2452.

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Download The App

  • MyBaystate is available 24/7 on computers and mobile devices—as well as through a brand-new mobile app. Download the app from the Apple App Store, Google Play, or on the Baystate Health App Storewhere you’ll find other helpful tools like WayToGo, which helps you find your way insid…
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No-Contact Appointments and More

  • With MyBaystate, you can manage your health information in one convenient, secure place—without leaving your home. 1. Be notified when you're eligible for the COVID-19 vaccine 2. Send secure messages and images to your providers 3. Request appointments, including telehealth video visits 4. Request prescription refills 5. See lab and radiology results, medicines, …
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Records Request and Advanced Care Plans

  • You can easily request a copy of your medical records or share them from MyBaystate anytime you want. With our new forms library, you can access several helpful digital and printable forms such as Advanced Care Plans and Healthcare Proxy.
See more on baystatehealth.org

Covid-19 Resources

  • During the COVID-19 pandemic, MyBaystate offers many important resources at the tips of your fingers.
See more on baystatehealth.org