banfield patient report card

How do I contact Banfield customer support?

If you still need help, please contact Banfield customer support. Support hotline: 877-656-7146 Close Need help with your Client ID? Have you been to Banfield before? Look for your Banfield Client ID at the top right-hand corner of any Banfield invoice, or call support at 877-656-7146.

Can Banfield call to discuss a wellness plan for my Pet?

By checking this box, I consent to Banfield to call me to discuss a wellness plan for my pet. I understand that I may be contacted at the number I’m providing in this form using automated technology and/or prerecorded messages and that the purchase of goods or service is not conditioned upon my consent to receive this call.

Does Banfield offer curbside check-in and drop-off service?

Curbside check-in and drop-off service is available at many Banfield locations. Make appointments even easier by downloading and filling out the patient drop-off form so it’s ready when you arrive. Download the patient drop-off form Does your pet fly and flock?

Why join Banfield Foundation?

Banfield Foundation We're committed to making a better world for pets because they make a better world for us. Explore the Banfield Foundation Careers Become a part of a respected and dedicated network that shares your passion for pets.

say hello to the Banfield Shop

We love every single thing in our new online shop, and we think you and your pets will, too.

Virtual Petcare

With your Optimum Wellness Plan ® (OWP), your pets will love the ease of getting virtual veterinary support and advice anytime and just about anywhere.

General services

We work with you to provide quality petcare and individual treatment plans for your BFF.

Diagnostics and imaging

We use a variety of methods to help us diagnose and treat pet illnesses, and to help figure out the cause of any underlying injury.

Additional services

We offer language translations for people, as well as medical grooming, microchipping, pharmacy options, end-of-life services, and more for your pets.

Keeping pets and people healthy and safe

The health, safety, and wellbeing of you, your pets, and our teams are our top priorities amid the COVID-19 pandemic.

What to do and know at your next appointment

Need an appointment during COVID-19? After you make your appointment online, or on the phone, get the most out of your pet’s visit by completing your forms beforehand, and have your phone ready for your BFF’s drop-off and pickup.

Sharing important insights into veterinary care

Made possible through a partnership between the North American Veterinary Community (NAVC) and Banfield ®, our Veterinary Emerging Topics (VET)™ reports combine the power of Banfield’s extensive access to data with open, solution-based dialogue to help improve patient outcomes.

Implementing Safety and Quality Improvements in Veterinary Medicine

Quality is the relentless pursuit of excellence. For veterinary professionals, it is the key to unlocking the best possible outcomes for pets. A data-driven approach to quality can literally save lives.

Banfield supports our Associates

See how we place health and wellbeing at the center of everything we do, for people and for pets.