ballas health patient portal

by Maxine Goyette 9 min read

MyChart Patient Portal | Ballad Health

3 hours ago If you don’t have a personal activation code, go to the Ballad Health MyChart sign up page. Once you have created your unique MyChart User ID and password, you can then log in to MyChart as a first-time user. You can also receive create an account by reaching out to Ballad Health's MyChart Technical Support team at 1-866-517-5873. >> Go To The Portal


How do I sign up for Ballad Health MyChart?

If you received a personal activation code from a visit to a Ballad Health doctor, enter your code now to get started. Don’t have an access code? If you don’t have a personal activation code, go to the Ballad Health MyChart sign up page.

Where can I Find my Patient Portal?

Looking for your patient portal? Go here for MyChart. You can also request your medical records using the MyChart patient portal. You may request a copy of your medical records by: You may receive a copy of your medical records in paper or electronic form.

Can I download The Ballad Health app on my Device?

Google Android: The Ballad Health app is currently not available for download on Google Play, though we anticipate it to be there again soon. If you already have the Ballad Health app downloaded onto your device, you can continue to use it as you normally would. We apologize for any inconvenience.

Why choose Ballad Health?

With all of our hospitals and clinics now utilizing one electronic health record (EHR) system, the chapters of your health story can remain securely in one place. One record means all your healthcare encounters within Ballad Health are stored in a single, easily-accessible space, increasing your safety and streamlining your healthcare experience.

Information and Instructions on Multiple Ways to Obtain Copies of Your Medical Records

EspañolYou may request a copy of your medical records by: 1. Requesting over the phone 2. Requesting in person 3. Complete patient release of infor...

Home Health & Durable Medical Equipment (DME) Medical Records

EspañolYou may request a copy of your medical records by: 1. Requesting over the phone 2. Requesting in person 3. Complete patient release of infor...

Radiology Medical Records

EspañolYou may request a copy of your diagnostic imaging study by: 1. Requesting over the phone 2. Requesting in person 3. Complete patient release...

Physician Office Medical Records

EspañolYou may request a copy of your medical records by: 1. Requesting over the phone 2. Requesting in person 3. Complete patient release of infor...

Urgent Care Medical Records

EspañolYou may request a copy of your medical records by: 1. Requesting over the phone 2. Requesting in person 3. Complete patient release of infor...

Convenient locations

At each of our hospital locations, we have extended visiting hours so your family can spend more time with you.

An atmosphere of support

Hospital chaplains are available to listen and be a comforting and supportive presence.

Hospitalists

Another part of our patient-centered care is our hospitalists. These are dedicated physicians who work exclusively with patients in our hospitals. Our hospitalists are board-certified internists – having completed the same training as primary care physicians – who strictly focus on specialized and coordinated care for hospital patients.

Transfers to other facilities

Sometimes patients need to be transferred to another hospital to receive a higher level of care or specialty services. If the doctors decide a patient transfer is in the patient’s best interest, we will work with you to facilitate as smooth a transfer as possible.

What is MyChart proxy?

MyChart makes it easy to manage your family’s care in one place. Access can be granted for parents who want to view their children’s records or for adult patients wishing to grant access to other adults. As a proxy, you can take advantage of MyChart features as if you were that person.

How to contact Ballad Health MyChart?

Or you may call our Ballad Health MyChart Technical Support Team at 1- 866-517-5873 Monday through Friday, between 9 a.m. and 5 p.m. for an instant activation code. How do I get an activation code to sign up for a MyChart account?

How to get a Ballad Health form?

This form can be obtained from a Ballad Health provider or by calling Ballad Health's Consumer Call Center at 1-866-517-5873. This form must be filled out and returned to your Ballad Health provider or your nearest Ballad Health Urgent Care.

How old do you have to be to get access to MyChart?

Patients aged 17 and younger must be attached to a parent or guardian's MyChart account. Parents or legal guardians may request access to their child’s medical record by completing a proxy access form at their provider’s office.

How much does an e-visit cost?

Each E-Visit costs $30. The $30 fee does not include the cost of prescription medications, lab tests or X-rays, if any are needed. You can pay for the E-Visit using a credit card or your Health Savings Account (HSA) card. However, Flexible Spending Account (FSA) cards cannot be used.

Is Ballad Health secure?

Yes, Ballad Health takes great care to ensure your health information is kept private and secure, including E-Visits and your MyChart activity. Your account can’t be accessed without your unique password. Also, the MyChart system uses the latest 128-bit SSL technology to automatically encrypt your E-Visit session.

Can a child have a MyChart account?

Children under 18 are not able to have their own MyChart account. As their parent or guardian, you can gain access to their account by submitting a child proxy access form. This form can be obtained from a Ballad Health provider or by calling Ballad Health's Consumer Call Center at 1-866-517-5873.

How much bitrate does Tokbox support?

Before your scheduled visit, test your session connectivity using Tokbox.com. Your video session requires: Audio bitrate = 20 kbps and Video bitrate = 355 kbps. You can also run a technology test when you log in for your session. Check in at least 15 minutes early and select click here for a pre-session tech check.

How to turn off microphone on Android?

Tap Site Settings. Tap Microphone or Camera. Tap to turn the microphone or camera on or off. If you see the site you want to use under Blocked, tap the site > Access your microphone > Allow. If you’ve turned off microphone access on your device, you can control your app permissions on Android to use your microphone.

What devices do you need for a virtual visit?

What do I need for a virtual visit? You can use iPhone or Android devices, iPads, tablets, laptops and computers to conduct a virtual visit.

What is the phone number for MyChart?

If you need help with setting up your MyChart account, call us at 866.517.5873 from 8:30 a.m. to 5 p.m. If you need help with testing your equipment before your video visit, call our ConnectedCare team at 1. 855.678.2273 (CARE) or 423.262.4610.

Can I get a virtual appointment with MyChart?

Now you can receive care without coming to the hospital or clinic in person. With MyChart’s video visit features, you can have a virtual appointment through face-to-face video chats with your physician or care team. Your provider can assess symptoms, make diagnoses, recommend treatments, adjust medications and send prescriptions to your pharmacy.

How to Get an Activation Code

If you would like to sign up and don’t have an After Visit summary from your physician or a Baptist Health facility, visit MyChart to get an activation code. Once you have your activation code, you can setup your username and password on the MyChart website .

Login to MyChart

To login to MyChart, visit mychart.baptisthealth.com. Once on the page, enter your username and password that you setup when your created your account and click Sign In.

How to Use MyChart

After logging into your MyChart account, hover over the Messaging tab and select “Ask a Question”