backus hospital patient portal .org

We want every stay at Backus Hospital to be as pleasant and comfortable as possible. Our health care team is dedicated to anticipating and exceeding the needs of patients and families

Due to COVID-19, visitor safety guidelines are in place at all Hartford HealthCare locations.

Care Management

Making Discharge Planning and Social Services available to patients, their families and significant others.

Advance Directives & Living Wills

You have the right to make health care decisions about the medical care you receive.

Before You Arrive

Backus Hospital is committed to making your stay go as smoothly as possible by preparing even before your arrival.

Billing and Insurance

Upon discharge from the Hospital, you will receive a bill for services. The Patient Accounts Department will assist you in processing your insurance and Hospital bill.

Care Management

The purpose of the Care Management team is to make Discharge Planning and Social Services available to patients, their families and significant others to enable them to deal with the impact of illness on individual and family functioning, and to achieve maximum benefits from health care services.

For Children

All children who are patients at Backus Hospital receive comprehensive and advanced pediatric care to ensure their well-being and to give parents peace of mind.

Billing & Insurance

We participate in most insurance & managed care plans in Connecticut to make using our facilities and services as convenient as possible. More Info >>

Care Management

The purpose of the Care Management team is to make Discharge Planning and Social Services available to patients, their families and significant others to enable them to deal with the impact of illness. More Info >>

FAQ's

We are committed to providing the information our visitors need to have a positive experience at Backus Hospital. More Info >>

For Children

All children who are patients at Backus Hospital receive comprehensive and advanced pediatric care to ensure their well-being and to give parents peace of mind. More Info >>

Going Home

Patients discharged by their physician are requested to vacate their room by 11 am. This allows time for rooms to be cleaned and prepared for the arrival of new patients. More Info >>

Medical Records

How to obtain a copy of your Medical Records from Hartford HealthCare. More Info >>

Patient Rights

Financial Counseling, Medicaid Eligibility Assessment, Financial Assistance. More Info >>

Hartford HealthCare Portal

The Hartford Healthcare Portal is a secure network for affiliated physicians and select employees. It is a web‐based portal which allows access to systems from home or office.

EpicCare Link

The Hartford HealthCare EpicCare Link tool provides real-time, read-only web access to patient information in Epic allowing you to view and print patients’ clinical and demographic data.

Center for Education Simulation & Innovation

One of the only facilities in the country to offer a fully-comprehensive range of robotic and high-technology training capabilities.

Professional Liability Insurance

Hartford HealthCare Indemnity Services, Ltd., a subsidiary of Hartford HealthCare, provides medical professional liability coverage for licensed healthcare providers who are employees of Hartford HealthCare affiliates.

Credentialing

Providing our patients with unrivaled care is our top priority at Hartford HealthCare. All of our physicians have gone through rigorous testing of qualification to make certain each employee upholds our mission.

Residencies & Fellowships

Commitment to research and education is inseparable from the hospital's role in patient care.

HR Express

HR Express (a.k.a. "ePay") provides Hartford HealthCare employees immediate online access to their payroll information, and intuitive tools for paycheck management.

OneExchange

OneExchange is an online resource that makes it easy for Hartford HealthCare retirees to find the right health insurance plan that meets their needs.

Benefits Contacts

Hartford HealthCare is proud to offer a comprehensive benefits program that supports you while you are making Every Moment Matter for those we serve. Please use the following link to access a comprehensive list of Benefits Contacts and download our “Who to Call” guide.