avadyne health patient portal

by Miss Laney Dach PhD Published 3 years ago Updated 2 years ago 5 min read

Patient Liability Resolution Technology-Enabled Services

9 hours ago As your revenue cycle services partner, our cutting-edge technologies, national presence, trained and caring staff and over 49 years of expertise in patient payment and financial engagement allow us to scale early-out self-pay and offer bad debt collection services for multi-hospital networks to the largest health systems in the U.S. >> Go To The Portal

What is Avadyne's collection service?

Avadyne's U.S.-based collection specialists are trained and certified through ACA, authorized to collect in 48 states and 100 percent healthcare-focused. Our advanced call-center technology and compassionate customer service training helps patients resolve concerns and objections to paying their account balance.

What does Avidyne do?

How do I log in to my Patient Portal?

To get to your patient portal, you’ll need to contact your medical provider’s office for the web address. They can also provide you with instructions on how to register and log in if you need them. We apologize for any confusion or frustration this misunderstanding may have caused you. How can I reset my password, security question, or access code?

What should I do if I have technical issues with patient portal?

You will need to contact your medical provider’s office for any technical issues. But before you do, please check that you’re attempting to access your patient portal from a desktop computer using a Chrome, Microsoft Edge, Mozilla Firefox, or Safari browser. This may solve the problem. If not, your medical provider can supply additional assistance.

Consolidated, Easy-to-Understand Statements

We reduce the volume of statements a patient receives by combining hospital and physician billing and design so the patients’ experience is easy-to-read and understand.

Speech Analytics and Experience Scoring

We transcribe and analyze patient engagements to accurately measure, predict, score and benchmark your patients’ financial satisfaction and provide immediate service recovery, if needed.

SMART Training

Our patient concierges receive ongoing, specialized healthcare and financial customer service training to optimize each connection with patients as an opportunity to improve patient engagement, payment and satisfaction in a model that is measurable, repeatable and consistent.

AAHAM CRCS Certified Concierges

Our Patient Concierges are trained towards and required to obtain and maintain AAHAM’s CRCS (Certified Revenue Cycle Specialist) certification both Institutional (I) and Professional (P). We hold the most dual CRCS certifications of any organization in the United States.

Automated Reconciliation

Our automated reconciliation is a state-of-the-art process to get your  accounts in-sync and ready to collect. Discrepancies  are identified and addressed 10x faster  than traditional methods.

Bi-Directional Client Portal

Our ePFXclientaccess is a HIPAA compliant, web-based client portal for prompt and secure patient account inquiries and dialog between your team and ours.

Account Scoring & Segmentation

While we contact all accounts, we use account history and 100+ data elements to segment, score and prioritize accounts for willingness to engage and payment likelihood.