austin radiology patient portal

When will you contact me for patient portal support?

Our staff will contact you sometime between Monday and Friday from 8AM to 5PM. Please note the patient portal is not monitored 24 hours a day, 7 days a week; we will respond as soon as possible but expect a minimum of 2-3 business days . If you have a more urgent matter please call the office so we can assist you on any urgent matter.

When will I receive a response to my Patient Portal request?

Our staff will contact you sometime between Monday and Friday from 8AM to 5PM. Please note the patient portal is not monitored 24 hours a day, 7 days a week; we will respond as soon as possible but expect a minimum of 2-3 business days .

What do I do if I’m having issues signing up/accessing the patient portal?

Thank you for using our patient portal. If you’re having issues signing up for or accessing the patient portal, please click this link to send us your name, office location and portal concern. Our staff will contact you sometime between Monday and Friday from 8AM to 5PM.

Patient Resources

At Austin Cancer Center, we recognize that fighting cancer requires a multitude of resources, support mechanisms and ancillary services. That’s why we offer, partner with, refer to, and otherwise make available to you a comprehensive range of services/resources to help you in your fight.

Our 48 Hour Promise Provides Access to High Quality Cancer Care within 48 Hours of a Cancer Diagnosis or Physician Referral

Being diagnosed with cancer is stressful for both patients and their loved ones. That’s why we created our 48 Hour Promise. This guarantees you’ll see a specialist within 48 hours (two business days) of a cancer diagnosis or physician referral.

Patient Online Services

Texas Radiology Associates send patients a separate bill from the hospital for our radiology services. Our bill looks like this form.

Frequently Asked Questions

Use the section to find most common questions and answers. If you can’t find your inquiry, use the form to contact us.

Patient Portal

For your convience we implemented an online patient portal that allows you to have full access and control of your statements, payments plans and more. Visit our patient portal here

Contact Our Patient Service Team

We’re happy to introduce another way of connecting with us via our live chat. This new feature also offers 24 / 7 virtual assistance so you can quickly get the help you need. For further questions, fill out the form above and we’ll respond to you in 24 hours or call (972) 474-8974

New Patients

Thank you for choosing Austin Heart for your cardiac and vascular care. On this page we have included information that will be helpful in finding a location near you, selecting a physician, and scheduling and preparing for your first appointment.

Appointments

We see patients by appointment only. Please call in advance to schedule an appointment. A scheduled appointment ensures that we have an opening for you and the physician is in the office that day. All referrals must be received prior to your appointment.

Patient Rights & Responsibilities

To learn more about your rights as a patient, visit our Patient Rights & Responsibilities page. You can also visit the website of Texas Health and Human Services for additional information about your patient rights and to learn more about Advanced Directives.