athenahealth iphone app mobile patient portal

What is the athenahealth mobile app?

The athenahealth Mobile App is your complete EHR on the go Practice medicine on the go with a mobile app that puts the information clinicians need at their fingertips. With an intuitive design and simple interface, providers can begin using the app on day one. Real-time data that is completely and seamlessly integrated with athenaClinicals

How do I find the athenahealth patient portal?

If you’re looking for the athenahealth patient portal, please contact your doctor’s office*** Designed for doctors and healthcare providers, the athenaOne app is a secure, mobile extension of athenaNet clinical workflows designed to help athenaClinicals customers deliver better care.

How does the athenaone mobile app work?

The athenaOne mobile app is simple, user-friendly, and provides clinicians access to information whenever they need it, and from wherever they are. Practice medicine on the go with a mobile app that puts the information clinicians need at their fingertips. With an intuitive design and simple interface, providers can begin using the app on day one.

How do I get a demo of athenahealth?

If you are ready to get a demo, pricing, or more information on athenahealth, please call 1-800-494-3188 or complete the form below. We’ll get back to you right away!

Is there an app for athenahealth Patient Portal?

Mobile-enabled patient portals make it easier for providers, staff and patients to communicate. They allow patients to check test results, refill prescriptions, review their medical record, view education materials and even check in for appointments—all from their mobile devices.

How do I set up Athena Patient Portal?

How To Create A Patient Portal Account on Athena for Vida Health MembersClick the Patient Portal link in the email or text message. ... Confirm your email address and enter your password twice. ... Select a security option and then click the Setup button below that option.

What is the app for Patient Portal?

The PatientPORTAL App connects you, the patient, with your healthcare provider. The App enables you to view upcoming appointments and lab results, as well as send and receive secure messages for yourself and any dependents that you may have for easy communication with your provider.

What is the athenaOne app?

Designed for doctors and healthcare providers, the athenaOne app is a secure, mobile extension of athenaNet clinical workflows designed to help athenaClinicals customers deliver better care. Simply log in with your athenaNet credentials to get started.

How do I send an Athena Patient Portal message?

To send a secure message, create a new patient case and select 'Patient Portal' as the Source/Recipient. Enter your message in the 'Case Description' field and click 'Save' to send. A secure message was sent to a patient not seen during the reporting period.

Is Athena Health legit?

Athena Health is the secure Electronic Health Record (EHR) program that Oaklawn Medical Group uses to hold and store all the personal health information of our patients. It is also the program that is used by medical group patients to pay their bills online. Athena Health QuickPay Portal is fully protected.

Are patient portals easy to use?

Portals provide physicians with a fast and easy way to communicate with chronically ill patients. They are a place to get complete and more accurate patient information. Portals empower patients to take ownership of their own healthcare, so they remain aware of the entire care process.

What is NextMD?

Formerly known as NextMD, the Portal allows patient access to online secure communications with providers at all AHC locations, Personal Health Records, and medication refill requests.

How do I get healow app?

To install healow application:Open App Store® from your iPhone® or Google Play™ from your Android phone:Type healow app in the search box.Tap Get in the App Store or Install in Google Play: This installs the application to your phone.Tap OPEN.

What is Athena Flex?

Athena Flex table is inspired by many years of input from our end users and designed with functionality that meets their daily needs. Like the rest of the Athena family, Athena Flex offers a flexibility and ergonomic design, which ensures a unique consumer experience.

Does Athena have an Android app?

See how clinicians are using the athenaOne app A mobile extension of athenaClinicals that frees you to be on call on-the-go and lets you focus on the patient in the moment of care. Hear what users are saying. For many physicians, practicing medicine means spending more time with their desks than their patients.

Where can I find deleted documents in Athena?

If Athena is dynamically controlling your folder tree, then you must "restore" the document to the folder it was deleted from by right-clicking the document and selecting "Restore" from the context menu that appears.

Why do providers use mobile health apps?

Providers use mobile health apps for clinical decision support around the time of a patient’s visit. For example, providers can use mobile health apps to perform searches or access clinical reference tools such as Epocrates ®. Mobile health apps also help providers monitor and follow up with patients.

What is mobile health?

Mobile health is part of the wider “eHealth” movement, which is using technology such as computers, mobile phones, mobile health apps and patient monitors for health services and information. Both mobile health and eHealth help providers get the information they need to improve health care outcomes and lower costs.

Why is telemedicine important?

Telemedicine offers important benefits, such as better access to health care for isolated populations, better preventive care and reduced costs of care. When bringing telemedicine into your practice, it is important to stay focused on fostering dialogue, interactions and trust with patients.

athenaOne Mobile App: Practice Medicine From Anywhere, Anytime

In most industries, professionals can accomplish their work on a mobile device as often as their laptop. Shouldn’t clinicians be able to do the same? The athenaOne mobile app is simple, user-friendly, and provides clinicians access to information whenever they need it, and from wherever they are.

Request Information

The right technology can help physicians, not hinder them. athenaOne is a simple tool physicians can utilize to better manage their practice.

How can I learn more about athenahealth?

If you are ready to get a demo, pricing, or more information on athenahealth, please call 1-800-494-3188 or complete the form below. We’ll get back to you right away!

Summary

Working with a developer and a product manager, I served as the UX / UI design lead in a redesign and expansion of the athenahealth mobile patient portal , shipping the product in 6 weeks. The redesigned portal went live in August 2013, serving over 29M patients and over 160,000 providers.

Context

Athenahealth provides cloud-based EHR and practice management services for healthcare providers. athenaCommunicator, the online portal, allows patients to manage appointments, message their doctor, access their medical records, and pay medical bills.

The Goal

Before 2013, the mobile version of the patient portal had very limited functionality and an out-dated design.

Research

Most of my projects begin with a request for a feature or solution, requiring me to counter with "That's a good thought! What problem are you trying to solve here?" However, in this case, the required feature list had already been defined, eliminating the need for comprehensive exploratory or generative research.

Design & Iteration

One of the most difficult aspects of design for healthcare, especially established healthcare companies like athenahealth, is the multitude of constraints. Whether it's working within HIPAA guidelines or trying to introduce a new technology to a clinic that still uses fax machines and beepers, there is plenty to limit completely freeform design.

Evaluative Research

Because this project was on such a tight schedule, we ended up using the actual coded designs as opposed to a prototype for the usability tests. I worked with athena's usability team to design a test that would cover the functions we were considering top priority - mobile check in, contact preferences, and managing appointments.

Final Design

The mobile patient portal launched in August 2013, serving over 15,000 providers and over 300,000 patients. Below is a sample of both the redesigned features and the new functionality.