athena patient portal help

How do you set up a patient portal?

I’d like to connect with athenahealth. How can I contact you? You can create a case or call under the Support menu in athenaNet, or access our success community here —you’ll be able to choose a help category to find answers to your inquiries. You’ll need to login to athenaNet to connect. I’m having trouble with athenaNet.

How do I access my Patient Portal?

Jun 14, 2021 · We’re happy to help you with patient portal issues and answer any questions you may have. (8 days ago) the patient portal (the “ portal ”) is an internet service, powered by athenahealth, inc. Top Ehr Software Vendors Of 2020 Electronic Health Records Ehr Revenue Cycle Management Trouble logging in, password assistance, access to family … Athena Health …

How to access patient portal health?

We’re using athenahealth to help you access, manage, and protect your online health information using a single email and password. You can use this email and password anywhere you see the "Log in with athenahealth" button, including patient portals and other apps you use to manage your health records from various healthcare providers.

What are the benefits of a patient portal?

Jul 15, 2021 · The Web-based Patient Portal gives you secure and convenient access to your health information including easy access to: Account balance and paying bills; Ability to update health plan, personal or contact information ; Below are instructions for creating a Patient Portal account for the first time from an email or text invitation. Click the Patient Portal link in the …

How do I contact athenahealth com?

Give us a call at 800-981-5084, or schedule a meeting with this online form. Where can I find product information?

How do I reset my athenahealth account?

Enter the email address that you use to log on to the Patient Portal and click “Email Me”. Check your email, read the message that you receive, and click the password reset link in the message. On the Reset Password page, choose how to verify your identity: Receive a call at your home or mobile number.

Does athenahealth have a patient portal app?

Mobile-enabled patient portals make it easier for providers, staff and patients to communicate. They allow patients to check test results, refill prescriptions, review their medical record, view education materials and even check in for appointments—all from their mobile devices.

How do I access patient portal?

1:438:41How to use a patient portal - YouTubeYouTubeStart of suggested clipEnd of suggested clipYou access the portal through your medical center's website the portal website or you can save it asMoreYou access the portal through your medical center's website the portal website or you can save it as a favorite to your device. From my medical center's.

How do I change my Athena health email?

Your email address is how we recognize your account across different apps and healthcare providers you may access, so you cannot change the email address associated with your account.

Does Athena have a mobile app?

Android Apps by athenahealth on Google Play.

How do I upload a document to Athena portal?

Athena Documents: Adding a DocumentLog in to Athena. ... Select Documents from the navigation menu.Click Add Document in the upper right.Enter the Title of the document. ... Select the Unit to which this document belongs. ... Upload the file. ... Click Upload Document.Feb 8, 2021

How do I send a portal message to a patient in Athena?

To send a secure message, create a new patient case and select 'Patient Portal' as the Source/Recipient. Enter your message in the 'Case Description' field and click 'Save' to send. A secure message was sent to a patient not seen during the reporting period.

What is portal message?

Portal messages are a secure, optional messaging tool built into the patient portal. Patient portal users can exchange messages with their pediatric practice, and the practice can receive and send portal messages with PCC EHR or pocketPCC.Jul 1, 2021

What must be done when creating a patient portal?

4 Steps to Successful Patient Portal Adoption, IntegrationOutline clinic or hospital needs, goals.Select a patient portal vendor.Create provider buy-in.Market the patient portal to end-users.Jun 6, 2017

What is a patient portal and how does it help medical practices?

A patient portal is a website for your personal health care. The online tool helps you to keep track of your health care provider visits, test results, billing, prescriptions, and so on.Aug 13, 2020

Why am I logging in with athenahealth?

We’re using athenahealth to help you access, manage, and protect your online health information using a single email and password. You can use this email and password anywhere you see the "Log in with athenahealth" button, including patient portals and other apps you use to manage your health records from various healthcare providers.

What if this is my first time logging in with athenahealth?

If this is your first login because you don’t yet have an athenahealth account, please refer to your healthcare provider’s instructions for registering for their patient portal and you will be walked through creating an athenahealth account as part of that process.

I entered my login information correctly, but it says I am not configured for access

First check the name of the healthcare provider on your screen. You will receive an error that you are not configured for access for any of the following reasons:

I forgot my password. How do I reset it?

To begin password reset, click the "Forgot password?" link at the bottom of your screen and enter the email address you normally use to log in. You’ll be sent a link at that email address that you can use to reset your password. To learn more about the password reset process, please see the section on “Resetting your password”.