Electronic Health Records - Cloud-computing in …
20 hours ago athenahealth for medical groups and health systems. athenahealth FAQ 6. What can be expected from athenaCoordinator? athenaCoordinator streamlines the entire order process for your practice. • Send clear, legible orders directly from the athenaClinicals EHR, greatly reducing inefficiencies and errors. • When you send to an athenaCoordinator ... >> Go To The Portal
How can I connect with athenahealth?
athenahealth for medical groups and health systems. athenahealth FAQ 6. What can be expected from athenaCoordinator? athenaCoordinator streamlines the entire order process for your practice. • Send clear, legible orders directly from the athenaClinicals EHR, greatly reducing inefficiencies and errors. • When you send to an athenaCoordinator ...
Why does athenahealth collect personal information?
How can I contact you? You can create a case or call under the Support menu in athenaNet, or access our success community here —you’ll be able to choose a help category to find answers to your inquiries. You’ll need to login to athenaNet to connect. I’m having trouble with athenaNet.
How do I contact athenaNet support?
Jun 17, 2016 · The athenahealth Marketplace. The athenahealth Marketplace (the “Marketplace”) is a directory of products and services that are integrated with athenahealth services. Athena clients may use the Marketplace to browse, locate, or request information for integrated products and services. These products and services are offered by third parties ...
What is athenatelehealth?
health care professional. If the mobile user opts out of the verification process, they can only text with the people that have invited them to join their athenaText network. If you are a member of a health care organization that purchased athenaClinicals or athenaCoordinator, your organization verifies your identity
How do I reset my athenahealth account?
Enter the email address that you use to log on to the Patient Portal and click “Email Me”. Check your email, read the message that you receive, and click the password reset link in the message. On the Reset Password page, choose how to verify your identity: Receive a call at your home or mobile number.
What are the cons of a patient portal?
Even though they should improve communication, there are also disadvantages to patient portals....Table of ContentsGetting Patients to Opt-In.Security Concerns.User Confusion.Alienation and Health Disparities.Extra Work for the Provider.Conclusion.Nov 11, 2021
Is patient portal safe?
Patient portals have privacy and security safeguards in place to protect your health information. To make sure that your private health information is safe from unauthorized access, patient portals are hosted on a secure connection and accessed via an encrypted, password-protected logon.
What is athenahealth patient portal?
Our Platform (AthenaHealth) Patient Portal Website Policy. Patient Portal: A secure messaging service that is intended to facilitate dialogue regarding your health matters.
Can patient portals be hacked?
Health outcomes improve. Unfortunately, what makes your patient portal valuable for patients is exactly what makes it attractive to cybercriminals. It's a one-stop shop for entire health records, and identity thieves can make a fast buck from stealing this data and selling it on.
Why is a patient portal important?
A patient portal is a website for your personal health care. The online tool helps you to keep track of your health care provider visits, test results, billing, prescriptions, and so on. You can also e-mail your provider questions through the portal.Aug 13, 2020
Do patients use patient portals?
FINDINGS. Nearly 40 percent of individuals nationwide accessed a patient portal in 2020 – this represents a 13 percentage point increase since 2014.Sep 21, 2021
Do patients like patient portals?
Eight studies reported that patients or their caregivers want more portal education, training, or support. Two studies found that their participants want human connection as they learn about the portal and how to use it, as well as when they encounter issues.Jan 25, 2021
Are patient portals effective?
Results of patient engagement were mixed: portals in some studies did not cause statistically significant improvement, but patients in other studies reported that portals enabled better engagement in their care.
Does Athena have a patient portal?
GENERAL INFORMATION. AthenaHealth is an Internet service that provides a practice management platform including patient portal service to LA Integrative Gastroenterology.
How do I send an Athena patient portal message?
To send a secure message, create a new patient case and select 'Patient Portal' as the Source/Recipient. Enter your message in the 'Case Description' field and click 'Save' to send. A secure message was sent to a patient not seen during the reporting period.
How do I access patient portal?
1:438:41How to use a patient portal - YouTubeYouTubeStart of suggested clipEnd of suggested clipYou access the portal through your medical center's website the portal website or you can save it asMoreYou access the portal through your medical center's website the portal website or you can save it as a favorite to your device. From my medical center's.
What is the Athena Marketplace?
The athenahealth Marketplace (the “Marketplace”) is a directory of products and services that are integrated with athenahealth services. Athena clients may use the Marketplace to browse, locate, or request information for integrated products and services. These products and services are offered by third parties not affiliated with athenahealth. While athenahealth may integrate third-party products and services into athenahealth services, you understand and agree that athenahealth in no way controls or is responsible for any third-party product or service on the Marketplace. Athenahealth will not be liable for your interactions with any organizations or individuals found on the Marketplace. You will need to contract separately for the integrated products and services offered by those third parties, and those dealings are solely between you and such organizations or individuals. Your use of any third-party product or service will not affect your relationship with athenahealth. Athenahealth will require further consent or authorization prior to sending any of your or your employer’s or patients’ information or data to any third party with which you contract.
Who owns the website?
The Website and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by the Company , its licensors or other provider s of such material and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.
Is the website a copyright?
No right, title or interest in or to the Website or any content on the Website is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Website not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark, and other laws.
Is Athena a trademark?
Trademarks. The Company name, the Company logo, and all related names, logos, product and service names (e.g. athenaCommunicator, athenaCollector, etc.), designs and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company.
Is the website governed by the internal laws of Massachusetts?
All matters relating to the Website and these Terms of Use and any dispute or claim arising therefrom or related thereto ( in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the Common wealth of Massachusetts without giving effect to any choice or conflict of law provision or rule (whether of the Commonwealth of Massachusetts or any other jurisdiction).
Is a waiver of a term or condition a waiver of a term or condition?
No waiver of by the Company of any term or condition set forth in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.
Do you have to provide registration information to access the website?
To access the Website or some of the resources it offers, you may be asked to provide certain registration details or other information . It is a condition of your use of the Website that all the information you provide on the Website is correct, current and complete.
Vital patient communication tool, especially during pandemic
Even before the pandemic hit, the patient portal was a critical communication tool for practices trying to keep in touch with patients. At athenahealth, our data show that most portal activity is triggered by a push message of some kind — an appointment reminder, new lab results, or a billing statement.
Patient-centered workflows and tone
Using the portal to connect with patients means remembering the audience is patients, not healthcare professionals. That means removing the medical jargon and formality.
Diversity and accessibility are factors in portal design
Patient-centered design means more than just a clean user interface. It also means thinking about the full range of patients who can and should be using the portal. One of the most obvious examples is language.
Consumer-grade mobile-first design
The majority of portal users are accessing it on a mobile device. This necessitates a design optimized for mobile — with more white space, more illustrations, and a single task per screen.
How long does it take to configure an Athenanet computer?
The process of configuring your computer for athenaNet should take just a few minutes. If you have trouble making any of the necessary changes, contact your IT department for assistance.
What to do if you don't have admin rights?
If you do not have administrative rights, work with your IT department to ensure that your computer is configured appropriately.
Table of Contents
II. What Does Athenahealth do?
- athenahealth is a provider of network-enabled services for hospital and ambulatory customers nationwide, headquartered in the United States. We offer cloud-based solutions in healthcare to deliver providers with multiple potential solutions including electronic health records, revenue cycle management, and patient engagement tools. For more information about athenahealth, pl…
III. What Information Do We Collect?
- We may collect information from you in the following ways: 1. We collect information you provide directly to us, such as when you voluntarily enter information into fields on the Sites, sign up for or request certain services or information, agree to participate in our surveys, or call our customer service. Depending on how you interact with us, we may ask for your name, practice/organizatio…
IV. How Do We Use Your Information?
- We use your information: 1. In ways that you would expect us to based on why we collected it. For example, if you contact us with a request for information about our products or services, we will use your information to respond to your request. 2. To enhance and improve our services, including to optimize our Sites’ functionality and identify our visitors and users’ areas of interest…
v. Sharing Your Information
- We share information outside of athenahealth in the following circumstances: 1. With service providers and vendors that provide services to us, such as to provide analytics, manage our content, administer ads, provide insights to us related to marketing needs, for market research purposes, and to analyze our marketing efforts. 2. With third parties that provide use audience m…
VI. Retention and Protection of Data
- While we maintain your information, we protect it using administrative, physical, and technical security safeguards designed to protect your information. Despite these measures, we cannot guarantee the security of the information we maintain about you. Return to top
VII. Cookies and Automated Data Collection Technologies
- Our Sites use cookies and similar technologies (such as pixels and pixel tags, ad tags, Software Development Kits (“SDKs”) clear GIFs, session replay scripts, and Javascript). Cookies are small text files placed on your device that help the Sites work and help us gather statistical information about how visitors use the Sites, improve your experience, and maintain security. Cookies also h…
VIII. Social Media and Other Integrations
- Some of our Sites and services may have social media and technology integrations that are operated or controlled by separate entities. We also may collect information from third party social media and marketing companies to enhance our data sets. Some examples include: 1. Links.Our Sites include links that hyperlink to websites, platforms, and other services not operat…
IX. Your Rights and Choices
- You have the following rights and choices for managing the information we collect about you: 1. Controlling Cookies with your Browser. Most browsers accept cookies by default. You can instruct your browser, by changing its settings, to decline, or to delete cookies. If you use multiple browsers on your device, you will need to instruct each browser separately. Your ability to limit c…
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