athena health patient portal help

How to use the athenahealth patient portal?

Test results can be accessed and reviewed through your patient portal. If you’re having issues locating your patient portal, the portal locator will help you find it. If you’re having issues logging into your patient portal, please contact your medical provider’s office for support.

How do you log into athenahealth?

I’d like to connect with athenahealth. How can I contact you? You can create a case or call under the Support menu in athenaNet, or access our success community here —you’ll be able to choose a help category to find answers to your inquiries. You’ll need to login to athenaNet to connect. I’m having trouble with athenaNet.

How do you sign up for patient portal?

After you log in and set up your athenahealth account, you’ll be taken into your patient portal where you can view your health information. If you have an urgent question regarding appointments, billing, prescriptions, or lab results, please contact your provider directly.

How to achieve patient engagement with a patient portal?

link at the bottom of your screen and enter the email address you normally use to log in to your patient portal. You’ll be asked to confirm access to this email address in addition to confirming the security option you set up previously for your account (either entering a code sent to your recovery phone number or answering a security ...

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Live customer support1. Get live customer support through chat, email, web support, or over the phone whenever you need it 24/7. < 2 minutes on hold1. Callers spend an average of less than two minutes waiting to speak with a live support person. 87% of issues are resolved within one business day2. Customer satisfaction rating of 95%+3.

How can I contact Athena?

How do I set up Athena patient portal?

How do I reset my athenahealth account?

Is there an app for athenahealth patient portal?

How do I send a portal message to a patient in Athena?

How do I upload documents to Athena patient portal?

How do I reset my Athena password?

Does Athena have a mobile app?

Does patient portal have an app?

Why am I logging in with athenahealth?

We’re using athenahealth to help you access, manage, and protect your online health information using a single email and password. You can use this email and password anywhere you see the "Log in with athenahealth" button, including patient portals and other apps you use to manage your health records from various healthcare providers.

What if this is my first time logging in with athenahealth?

If this is your first login because you don’t yet have an athenahealth account, please refer to your healthcare provider’s instructions for registering for their patient portal and you will be walked through creating an athenahealth account as part of that process.

I entered my login information correctly, but it says I am not configured for access

First check the name of the healthcare provider on your screen. You will receive an error that you are not configured for access for any of the following reasons:

I forgot my password. How do I reset it?

To begin password reset, click the "Forgot password?" link at the bottom of your screen and enter the email address you normally use to log in. You’ll be sent a link at that email address that you can use to reset your password. To learn more about the password reset process, please see the section on “Resetting your password”.

Why am I logging in with athenahealth?

We’re using athenahealth to help you access, manage, and protect your online health information using a single email and password. You can use this email and password anywhere you see the "Log in with athenahealth" button, including patient portals and health records you access from other healthcare providers.

What if this is my first time logging in with athenahealth?

Just enter the same email and password you’ve used previously to access your patient portal or health record and you’ll be walked through upgrading your existing account to an athenahealth account.

I forgot my password. How do I reset it?

To begin password reset, click the "Forgot password?" link at the bottom of your screen and enter the email address you normally use to log in to your patient portal.

Can I change the email address I use to log in?

Since your email address is how we recognize your account across the different patient portals and health records you may access, you cannot change the email address associated with your account.

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