atena health patient portal assistance

What is athenaone patient engagement?

The athenahealth Network. The athenahealth Network. Improve your data, insights, and capabilities through connectivity. Make it easier to deliver high-quality care and optimize your revenue cycle with connections that span the healthcare ecosystem. See how our network can help your organization achieve its full potential. Master MACRA and MIPS.

How do I Find my Patient Portal web address?

 · Our online patient portal allows you to communicate with us easily and securely on your schedule. If not, your medical provider can supply additional assistance. For questions about care types and providers, or to schedule supplementary appointments (e.g., lab tests, mammograms), please call us. < 2 minutes on hold1.

How can athenagives help expand healthcare access?

Patient Portal Log In Access and view your health records at any time through our secure patient portal through athenahealth. You will find information for past visits, lab results, and other medical reports. Log In Sign Up

How do I set up Athena patient portal?

How Do I Create A Patient Portal Account on AthenaClick the Patient Portal link in the email or text message. In a Patient Portal invitation email, the link is Create My Account. ... Confirm your email address and enter your password twice. ... Select a security option and then click the Setup button below that option.

Is there a patient portal app for athenahealth?

Mobile-enabled patient portals make it easier for providers, staff and patients to communicate. They allow patients to check test results, refill prescriptions, review their medical record, view education materials and even check in for appointments—all from their mobile devices.

How do I contact athenahealth com?

Give us a call at 800-981-5084, or schedule a meeting with this online form.

How do I reset my athenahealth account?

How do I reset it? To begin password reset, click the "Forgot password?" link at the bottom of your screen and enter the email address you normally use to log in. You'll be sent a link at that email address that you can use to reset your password.

Does patient portal have an app?

Patient portal apps typically allow patients to share their health records with providers, enabling them to gain a longitudinal view of their patient's health history. Like Epic's MyChart, some apps even allow patients to provide temporary access to their medical records via a code.

How do I send a portal message to a patient in Athena?

To send a secure message, create a new patient case and select 'Patient Portal' as the Source/Recipient. Enter your message in the 'Case Description' field and click 'Save' to send. A secure message was sent to a patient not seen during the reporting period.

Who owns Athena health?

Athenahealth, which was acquired by private equity firms Veritas Capital and Evergreen Coast Capital in 2019 for $5.7 billion, says it currently partners with more than 140,000 ambulatory care providers in all 50 states and across more than 120 specialties.

What is Athena Flex?

Info. Athena Flex table is inspired by many years of input from our end users and designed with functionality that meets their daily needs. Like the rest of the Athena family, Athena Flex offers a flexibility and ergonomic design, which ensures a unique consumer experience.

How do I change my Athena health phone number?

You'll need to log in to your healthcare provider's patient portal using your athenahealth account. Go to the "athenahealth Profile" tab and click the link in this tab to access your account page, where you can edit your profile information.

How do I upload documents to Athena patient portal?

Athena Documents: Adding a DocumentLog in to Athena. ... Select Documents from the navigation menu.Click Add Document in the upper right.Enter the Title of the document. ... Select the Unit to which this document belongs. ... Upload the file. ... Click Upload Document.

How do I delete a patient portal account?

Contact your doctor's office directly and ask them to disable your account. Your doctor has the ability to deactivate your Health Center account. You may contact your doctor's office directly and ask them to disable your account.

What is Athena net?

athenaNet is a cloud-based EHR and revenue-cycle management application. As such, the athenaNet application can. be accessed through several commercially available web browsers. Our goal is to provide customers with the best. HIPAA-compliant experience over the modern web.

Vital patient communication tool, especially during pandemic

Even before the pandemic hit, the patient portal was a critical communication tool for practices trying to keep in touch with patients. At athenahealth, our data show that most portal activity is triggered by a push message of some kind — an appointment reminder, new lab results, or a billing statement.

Patient-centered workflows and tone

Using the portal to connect with patients means remembering the audience is patients, not healthcare professionals. That means removing the medical jargon and formality.

Diversity and accessibility are factors in portal design

Patient-centered design means more than just a clean user interface. It also means thinking about the full range of patients who can and should be using the portal. One of the most obvious examples is language.

Consumer-grade mobile-first design

The majority of portal users are accessing it on a mobile device. This necessitates a design optimized for mobile — with more white space, more illustrations, and a single task per screen.

Vital Patient Communication Tool, Especially During Pandemic

• Even before the pandemic hit, the patient portal was a critical communication tool for practices trying to keep in touch with patients. At athenahealth, our data show that most portal activity is triggered by a push message of some kind — an appointment reminder, new lab results, or a billing statement. Knowing that most patients are responding to ...

See more on athenahealth.com

Patient-Centered Workflows and Tone

Diversity and Accessibility Are Factors in Portal Design

Consumer-Grade Mobile-First Design