asheville family health patient portal

How do I become a new patient at East Asheville family health care?

Patient Portal – My Health Record FHC MyHealthRecord FIN Watch on Online access to your personal health information empowers you to better manage your health. Patient Portal Benefits Exchange secure messages with your provider – often faster than exchanging messages via telephone View lab results Request a prescription refill Request an appointment

What is east Asheville family health doing to ensure patient privacy?

Our Electronic Medical Record Company has developed a program that allows patients to access their health information through a secure internet portal, similar to logging into a bank’s website to view your checking account. This Portal is managed by an outside vendor with continuous updates to ensure that it is secure and private.

How do I contact the Asheville Health Department?

Mar 29, 2019 · Patient Portal Patient Survey Behavioral Health Agreement Office Policies for Appointments and No-Show Appointments East Asheville Family Health Care tries to ensure that each appointment throughout the day is kept to the specific time we set for you and your family.

What is a patient portal?

Mar 11, 2015 · Patient Portal to Access Health Record - Integrative Family Medicine of Asheville Convenient access to your medical provider through your Passport Patient Portal We encourage all members to utilize our patient portal to get the most from their medical care.

Is Moderna available for adults?

The FDA and CDC have authorized the use of the Pfizer COVID-19 vaccine for everyone ages 12 and older. Please note: The Family Health Centers offers the Moderna vaccine for adults 18+

How long does it take to receive a text from a phone?

The text will come from an unknown number. Please tap the link in the text message within 10 minutes of your appointment time. If you miss the text or do not tap the link in time, your provider will telephone you.

How to contact Telehealth?

If you feel you need to be seen by a provider, please call (828) 258-8681. We will direct you to the appropriate office location, or, we may recommend a Telehealth visit.

WHAT IS A PATIENT PORTAL?

Our Electronic Medical Record Company has developed a program that allows patients to access their health information through a secure internet portal, similar to logging into a bank’s website to view your checking account. This Portal is managed by an outside vendor with continuous updates to ensure that it is secure and private.

WHAT WILL I BE ABLE TO DO?

Appointments: You will be able to schedule, re-schedule, or cancel your own appointments on-line.

HOW DO I SIGN UP?

You can ask our front staff for a Patient Account Enablement form or print this off of our web site by clicking here. This must be signed and returned to the office prior to activating your account. This form reviews the features of the portal and the terms of the agreement.

WHY OFFER A PATIENT PORTAL?

At Asheville Medicine and Pediatrics our goal is to provide you with the most personal and up-to-date medical care available. We have always believed in shared decision making and allowing patients to have an active role in their health care.

New Patients to East Asheville Family Health Care

Becoming a new patient at East Asheville Family Health Care is as easy as calling us about a New Patient Appointment. Doing this either online or over the phone will help you and our medical staff save time before you come in for that first appointment.

Behavior Agreement, Patient Survey, and General Feedback

We have also included the links to our Behavior Agreement, Patient Survey, and General Feedback forms below. If you ever leave East Asheville Family Health Care and feel your appointment was less than satisfactory please let us know.

Office Policies for Appointments and No-Show Appointments

East Asheville Family Health Care tries to ensure that each appointment throughout the day is kept to the specific time we set for you and your family. We work hard to get you and your family the allotted time needed for the health services you are seeking.

After Hours Care & Direct Provider Communication

If you or your family are needing services after our open hours, East Asheville Family Health Care has a special arrangement with Sisters of Mercy Urgent Care. They are fully available to our patients when we are not in the office.

Routine and Non-Prescriptions from EAFHC

Our team at East Asheville Health Family Care accepts the responsibility of keeping your prescriptions up-to-date. If you are expecting to need a refill, please call your pharmacy 24 hours in advance to give them plenty of time to contact our staff. Schedule II refills require a 48-hour notice.

Medical Records

If you need any special medical forms filed for school, work, or other services such as disability, physician, or medical clearance, our staff is happy to get those filled out for you and your family. If you have to move or decide on a new physician, we are also happy to help complete and send out the proper medical history forms they require.