anthem healthkeepers patient portal

Is anthem a Medicare Advantage plan?

With access to your secure account, you can: Change your primary medical provider (PMP). View or print your member ID card. Manage your IngenioRx Pharmacy prescriptions, if applicable. Take your health screener. Update your contact info. Chat with …

What is the customer service number for Anthem?

Focused on health for over 20 years. We’re more than just a website and phone number. In Virginia, we: Work with over 25,000 doctors, hospitals and specialists statewide. Serve more than 350,000 Medicaid members. *According to NCQA’s Medicaid Health Insurance Plan Ratings 2018-2019 in Virginia as HealthKeepers, Inc. HMO.

Is Anthem Blue Cross good insurance?

Contact Anthem HealthKeepers Plus Provider Services to reach staff in any of the following departments: Interpreter services are available over the phone or through telehealth. In person interpretation services are available on a case by case basis and must be prior authorized. Requests can be scheduled up to one month in advance and no less ...

What is anthem customer service?

Find drug lists, pharmacy program information, and provider resources. We offer deep discounts and one of the largest dental networks in the nation, along with ways to customize our plans for total flexibility. As the nation’s second largest health plan-owned company, Anthem Behavioral Health provides choice, innovation and access.

COVID-19 information

HealthKeepers, Inc. is closely monitoring COVID-19 developments and how the novel coronavirus will impact our customers and provider partners.

Receive email from HealthKeepers, Inc

HealthKeepers, Inc sends provider bulletins, policy change notifications, educational opportunities and other provider updates via email. Use the Provider Maintenance Form to update your email.

Availity access

The Availity Portal offers healthcare professionals free access to real-time information and instant responses in a consistent format, regardless of the payer.

Critical incident reporting

HealthKeepers, Inc. has a critical incident reporting and management system for incidents that occur in nursing facilities, inpatient behavioral health or HCBS setting (for example, adult day care center, member’s home or any other community-based setting), among other settings.

Provider news & announcements

Get the latest articles and announcements on Anthem HealthKeepers Plus policies, clinical/UM guideline updates, regulatory changes, and much more.

Featured resources

Search for up-to-date drug information, including hundreds of brand-name and generic medications.

Interested in becoming a provider in our network?

We look forward to working with you to provide quality service for our members.

Renewal updates

If your benefits were extended due to COVID-19, you may need to renew soon. See what you need to do.

Pre-register for the COVID-19 vaccine today

Medicaid members receiving consumer-directed services and their attendants are now eligible to receive the COVID-19 vaccine. This includes the following types of care:

A free flu vaccine can help you stay healthy

Flu season runs from October through May. You and your loved ones can stay protected by going for a flu vaccine, recommended for ages 6 months and older by the Centers for Disease Control and Prevention. Certain pharmacies offer flu vaccines through walk-in or appointment.

Open enrollment

We want to make sure you have the health care coverage you need. To help you stay enrolled, here are important dates to keep in mind:

Anthem Medicaid mobile app

Always have your member ID card with you. Use it to make check-in easier at your doctor visits or to manage your prescriptions.

Receive email from HealthKeepers, Inc

HealthKeepers, Inc sends provider bulletins, policy change notifications, educational opportunities and other provider updates via email. Use the Provider Maintenance Form to update your email.

Interested in becoming a provider in our network?

We look forward to working with you to provide quality service for our members.

Join Us!

Interested in joining our provider network? We look forward to working with you to provide quality services to our members.

Important Announcements

Please take a moment to view this brief message to our care providers.

Featured Resources

Find drug lists, pharmacy program information, and provider resources.

Services requiring prior authorization

Providers are responsible for verifying prior authorization requirements before services are rendered. You can use the Prior Authorization Lookup Tool or reference the provider manual to determine if authorization is needed.

Request an authorization

We encourage providers to use ICR in Availity for all notifications or prior authorization requests, including reporting a member’s pregnancy.

Interested in becoming a provider in our network?

We look forward to working with you to provide quality service for our members.