antelope valley hospital patient portal

How do I contact Antelope Valley Medical Center?

If you need assistance or have any questions, you can contact the business office directly at 661‑949‑5781 or 800‑403‑1857 . Antelope Valley Medical Center will submit claims directly to your insurance company for payment. Our registration personnel will ask for your insurance information each time you visit.

How do I contact the Valley Medical Group patient portal?

Email us at p ortalfeedback@valleyhealth.com. Access your medical history, pay your bills, view summaries of your appointments, send secure messages to Valley Medical Group providers, review prescriptions and more. Have questions about using the Valley Medical Group patient portal? Watch our quick video.

What is the new name for Antelope Valley Hospital?

Today marks a new era as, Antelope Valley Hospital announces the launch of its new brand identity, with a newly designed logo and new name--- Antelope Valley Medical Center.

What kind of information can I retrieve from Valley Hospital?

Retrieve Valley Hospital-related medical information such as lab results, diagnostic imaging results, medications received while in the hospital, and a record of appointments for hospital services. You'll be asked at the time of your registration if you would like to sign up.

See more

What is AV Hospital?from avhospitals.com

AV Hospital is one of the specialized hospitals for the laparoscopic surgeries. We have modest equipments to perform all types of Laparoscopic, Orthopaedic and Cosmetic surgeries. The Laparoscopic surgery involves very small incisions that ensure faster recovery. We also have 24/7 Pharmacy which is well equipped with wide range of medicines.

Is Antelope Valley Hospital a district hospital?from avhospital.org

Antelope Valley Hospital, the only full-service, acute-care, district hospital in the Antelope Valley, has been delivering exceptional care to the community for 65+ years.

What is Antelope Valley Health Center?

Antelope Valley Health Center (AVHC), located in east Lancaster, provides primary care services for adults and children. At the site, the Department of Public Health provides immunizations, communicable disease triage and clinics for the screening and treatment of Tuberculosis and Sexually Transmitted Diseases. AVHC is conveniently located in close proximity to other County services, including the Department of Mental Health and the Department of Public Social Services (DPSS).

What is AVHC in the Antelope Valley?

AVHC is part of High Desert Health System, a group of five clinics in the Antelope Valley area run by the Health Services (Health Services) Ambulatory Care Network. AVHC provides primary care for adults and children.

What is AVHC in healthcare?

AVHC provides primary care for adults and children. Through its patient-centered medical home model, patients are seen by the same team of healthcare professionals to support your health and wellness needs.

Where is AVHC located?

AVHC provides high quality primary care services to patients in Antelope Valley area of north Los Angeles County, including the cities of Lancaster and Palmdale and the surrounding communities. Services are delivered in a safe, patient-centered environment.

Mailing Address

All correspondence, subpoenas, mail and deliveries need to be addressed to the main hospital, using the following mailing address:

Charges

Standard size pages: .25 cents per page Pages from microfilm: .50 cents per page Photo reproduction: Actual cost Compact Disc: $5 (only applies to electronic records)

Birth Certificates

Birth certificates are issued by the Los Angeles County Department of Public Health. AVMC provides pertinent information to the county, which is used to create the official birth certificate. You can obtain a copy from the Los Angeles County Registrar‑Recorder/County Clerk .

Healthcare Price Transparency

Antelope Valley Medical Center is committed to providing quality service, while supporting healthcare price transparency. Our goal is to help individuals make informed decisions about their care.

Billing for Our Services

Antelope Valley Medical Center will submit claims directly to your insurance company for payment. Our registration personnel will ask for your insurance information each time you visit. Providing complete insurance information at the time of registration will assure your account is billed correctly.

Billing for Other Medical Services

In addition to your bill from the hospital, you may receive bills from the Emergency Department physicians, radiologist, anesthesiologist or other specialists. Please contact their offices directly if you have questions concerning their bills.

Insurance

Antelope Valley Medical Center is contracted with most major insurance plans, HMOs, PPOs and POS plans. We also participate with both Medicare and Medi‑Cal programs. To find out if your plan covers our services, we encourage you to contact your insurance provider directly for confirmation.

Good Faith Estimate

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

Paying Your Bill

We accept all major credit cards as a convenience to our patients as well as personal checks, cashier’s checks and cash.

Uninsured, Underinsured and Financial Hardship Patients

Antelope Valley Medical Center offers financial counseling and assistance to meet the changing financial situations and challenges of our patients. Available resources include discounts, charity, monthly payment plans and many other financial programs.

About This Location

Physical Address for the Medical Records Department*: 44105 15 th Street West, Suite #201, Lancaster.

Please note

Physical Address for the Medical Records Department*: 44105 15 th Street West, Suite #201, Lancaster.

What is Valley Medical Group's Patient and Family Advisory Council?from vmgma.com

This is a group of concerned patients and their supporters who will meet quarterly to provide us with ideas, advice, and feedback about the care we provide. It is our hope that with your involvement and engagement, we can make the experience of getting care at VMG easier, safer, and more useful for you and those you love. If you are interested in serving, please click on the Patient and Family Advisory Council tab in the purple banner on the top of our web page vmgma.com or email pfac@vmgma.com.

When will Valley Medical Group lab results be released?from vmgma.com

Finally, as of October 1, 2021, all laboratory and pathology results performed at Valley Medical Group laboratories will be made available to you on the portal at the same time they are released to your provider. We think this information belongs to you and expect this will improve how quickly you get your results, and will serve as a safeguard to be sure you know what is going on with your health.

What is primary care at VMG?from vmgma.com

At VMG, you select a primary care practitioner as your first stop for any preventative or acute care. Your primary care practitioner will, over time, get to know you and your family, your preferences and values for medical care, and be in the best position to provide education, support, encouragement, and care whenever necessary.

What level is Valley Medical Group?from vmgma.com

Valley Medical Group (VMG) has been certified by the National Committee for Quality Assurance as a Level III Patient - Centered Medical Home.

When will masks be required at Valley Medical Group?from vmgma.com

Masks/face coverings will continue to be required for both vaccinated and unvaccinated individuals at all times at Valley Medical Group effective May 29,th in accordance with the order by the Governor of the Commonwealth of Massachusetts.

Is Valley Medical Group racially responsive?from vmgma.com

Valley Medical Group, for its part, has committed to a Climate Survey and Interrupting Racism trainings for our whole staff to root racism out of public health and provide culturally sensitive and proactive, racially responsive care to all our patients.