amherst patient portal

What is the Amherst Pediatric Associates patient portal?

Patient Portal Your Patient Portal lets you: Pay your bills online View test results Send secure messages to your care team Get e-visits Request medication refills Schedule an appointment View your scheduled appointments and view appointment history View your medical records.

How do I login to the UMass Amherst patient portal?

Through this portal, you can: Securely message your Provider or other Health Center staff with non-urgent or routine medical questions, non-urgent medical follow-up or other medical correspondence, prescription refill requests, records requests or non-urgent appointment requests. A message sent through the Patient Portal is more secure than email.

What is the patient portal and how does it work?

What is the Amherst Pediatric Associates Patient Portal? The Patient Portal provides you with secure, online access to portions of your child's medical records, as well as an easy and convenient way to communicate with our practice through a secure internet connection.

How do I get help navigating the UMass campus health hub?

Login to the UMass Patient Portal, click “Appts,” and follow instructions at the top of the page to self-schedule. If you have symptoms, and/or a positive or symptomatic partner, do not use the portal to schedule testing; instead, call 413-577-5101 to …

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MyChart - Patient Portal - Amherst Pediatrics, LLP - Pediatrics for Family Health MyChart - Patient Portal Communicate with your doctor Get answers to your medical questions from the comfort of your own home. Click here for instructions on sending messages to your Pediatricians office with photo and video attachments Access your test results

1. When I try to register for the UMass Patient Portal, why does it tell me I'm not active?

In order for our portal to acknowledge your account, three requirements (entries) must be made:

2. I was able to register, but I never received an email to create my password

Please check your spam/junk folder. The email should come from noreply@medicat.com. If you cannot locate the email, then another option would be to use the "Forgot Password" link found in the lower right corner of the Login page: https://umass.medicatconnect.com/login.aspx.

3. Every username I try to create an account with doesn't work

It’s been our experience that when people are having difficulty with usernames already in use, it’s because they have already created an account and either didn’t realize it or don’t remember.

4. I'm having problems resetting my password

A frequent problem relates to the use of the "submit" button. Different results may vary when using the enter or return key, verses the "submit" button. Perhaps it’s not recognizing that you even changed your password. Please give it another try, and if you continue to have issues, contact uhsportalhelp@umass.edu.

5. I can't login. The main page won't load and just spins

Sometimes when people forget their username or password the main screen just sits there and spins and doesn’t give you an error message of ‘invalid password’ or something like that. Pain! We know! Try this…click on the ‘Login’ button…scroll down…enter your username and password from this screen.

6. I'm having difficulty uploading documents to the Patient Portal

The most common reason why many people receive error messages when trying to upload documents is because of the file type they are attempting to send. The error message below indicates the file types that are acceptable to upload. Please convert your document to one of these file types:

8. Why can't I create an account for my minor child?

Patient Portal accounts must contain a unique email address. Minor children typically do not have their own email address. Due to HIPAA regulations and patient confidentiality policies, these accounts cannot be created at this time.

Communicate with your doctor

Get answers to your medical questions from the comfort of your own home.

Virtual Visit Instructions

Notice#N#If you currently have Proxy Access to your child's MyChart account, as of their 13th birthday the access will change to limited access as required by Law. Federal and Massachusetts law recognizes specific healthcare services where the confidentiality of minors is protected from having health information shared without consent.