allways patient portal

What is the Allways Health Partners member portal?

Close IMPORTANT UPDATE: Members of AllWays Health Partners will have access to FDA approved at-home COVID-19 tests at no cost in accordance with new federal guidelines. This policy begins January 15, 2022 and remains in effect for the duration of the federal public health emergency. Read more on our COVID-19 resource center.

What is the Allways Health Partners helmet reimbursement policy?

AllWays Health Partners staff is available at 855-444-4647 Monday-Friday (8:00 AM - 5:00 PM EST). For urgent prior authorization requests outside of regular business hours (including weekends and holidays), please contact at 1-855-444-4647 and follow the prompts.

What is the Allways member app?

AllWays Health Partners staff is available at 855-444-4647 Monday-Friday (8:00 AM - 6:00 PM EST). For urgent prior authorization requests outside of regular business hours (including weekends and holidays), please contact at 1-855-444-4647 and follow the prompts. Email: providerservice@allwayshealth.org.

Does Allways Health Partners cover childbirth education?

Member Reimbursement Claim Form (PDF) Bike Helmet Reimbursement Form. When you buy safety helmets for toddlers, children, and adults, AllWays Health Partners will reimburse 50% of the purchase price of one new helmet, per member, per calendar year up to a $15.00 reimbursement. Bike Helmet Reimbursement Form (PDF)

Who owns AllWays health insurance?

Massachusetts General Brigham hospital systemALLWAYS HEALTH Partners, which is owned by the Massachusetts General Brigham hospital system, won approval of an 11.5 percent average increase in premium rates across its plans last week from the state Division of Insurance.Feb 15, 2021

What is AllWays Health Partners subscriber number?

You can find your member ID number on your AllWays Health Partners member ID card below your name. Not all features are available for all plans.

Is AllWays Health Partners MassHealth?

AllWays Health Partners is proud to provide MassHealth insurance coverage to members of My Care FamilySM. My Care Family offers complete care and coverage through MassHealth by Greater Lawrence Family Health Center, Lawrence General Hospital, and AllWays Health Partners.

Is AllWays optum?

Optum is our behavioral health partner They have one of the largest behavioral health networks in the U.S. Members can find details about behavioral health benefits on allwaysmember.org.

What is an AllWays account?

Allways Rewards is a tech-forward program based on a user-friendly, points-based system. Members receive one point for every dollar spent at Allegiant.com, and two points per $1 for spending over $500 (excluding taxes and fees). ... There are no blackout dates or usage fees and no minimum requirements for redemption.Aug 19, 2021

How do I submit a claim to AllWays Health Partners?

My Care Family plansMedical. AllWays Health Partners billing information: AllWays Health Partners Provider Service: 855-444-4647. Payer ID: 04293. Paper Claims: PO Box 853908, Richardson, TX 75085-3908.Behavioral health. Submit behavioral health claims to Optum. Provider Service: 844-451-3518. Payer ID: 87726.

What is the maximum income to qualify for MassHealth?

2021 MassHealth Income Standards and Federal Poverty GuidelinesFamily SizeMassHealth Income Standards1$522$6,2642$650$7,8003$775$9,3004$891$10,6926 more rows

What is Wellforce care plan?

Wellforce Care Plan is a MassHealth Accountable Care Organization (ACO) Partnership Plan. It is made up of the Wellforce Care Plan ACO and Fallon Health. The Wellforce ACO is a group of hospitals and providers who have agreed to work closely together to take good care of you and your family.

Is there free healthcare in Massachusetts?

The law mandated that nearly every resident of Massachusetts obtain a minimum level of insurance coverage, provided free and subsidized health care insurance for residents earning less than 150% and 300%, respectively, of the federal poverty level (FPL) and mandated employers with more than 10 full-time employees ...

What is UMR payer ID?

Payer Name: UMR (formerly UMR Wausau)|Payer ID: 39026|Professional (CMS1500)/Institutional (UB04)[Hospitals] 39026.

Who is the PBM for AllWays Health Partners?

Our Pharmacy Benefit We partner with CVS Caremark® to manage pharmacy benefits for our members. AllWays Health Partners and CVS Caremark offer online tools to help you find pharmacies, estimate your costs, search for medications, and more.

Access the tools you need, whenever you need them

CORONAVIRUS NEWS: Get answers to your questions in our COVID-19 FAQ for providers.

Designed with your practice in mind

Our easy-to-use provider portal puts key information at your fingertips. On the portal, you and others in your practice can:

Checking claims and eligibility in 2020

To ensure that we're responding to your critical questions as quickly as possible, we're changing the way providers check claims and eligibility. Starting on January 1, 2020, you must use the provider portal to check eligibility or claims status. The provider service team will no longer be able to respond to these requests by phone.

Download our member app

The latest version of the AllWays Member app is here, with cost estimator tools and in-app reimbursements.

A new program for members with Down syndrome

Together with Down Syndrome Clinic to You (DSC2U), we're providing convenient access to timely medical information at no member cost sharing for members with Down syndrome and their caregivers.

Introducing AlliesSM HMO and AlliesSM Choice HMO

A new kind of health experience is here. With integrated primary and specialty care through Newton-Wellesley Hospital. Allies offers world-class care, convenience, ease-of-use. And savings on premiums for businesses, compared to our full network plans.

Become a participating provider

Our online tools make it easy to join the AllWays Health Partners network. And you'll be part of our provider community even before your effective date with expedited access to our free telehealth tool, AllWays on Teams.

Quick links

AllWays Health Partners staff is available at 855-444-4647 Monday-Friday (8:00 AM - 6:00 PM EST).

Join our provider network

Reach more patients and gain access to innovative care programs when you join our network.

File a claim

Find payer ID numbers and addresses for submitting medical and behavioral health claims.

Referrals & authorizations

Learn how to submit a referral or authorization request for AllWays Health Partners members.

Provider resources

Visit our provider resources page to find popular forms and other tools to help you do business with AllWays Health Partners.

Care management

Our Care Management team work with you and your patients to create a treatment plan for their complex health care needs.

Contact us

AllWays Health Partners staff is available at 855-444-4647 Monday-Friday (8:00 AM - 6:00 PM EST).

What is Allways Health Partners?

The AllWays Health Partners medical policies, or clinical coverage criteria, help us evaluate the safety and effectiveness of a service or technology to determine if it should be covered . You can browse the medical policies to see the coverage criteria for a specific condition.

How to contact Mass 211?

Mass 211 can be contacted simply by dialing 211 from most phones.

Is breastfeeding support free?

Breastfeeding support classes are also available free of charge at many primary care sites and hospitals. These classes are a support group for pregnant women, and they provide information about the benefits of breastfeeding, along with helpful tips, resources, and ways to manage common breastfeeding challenges.

Call us 918-453-2262

Our Patient Financial Services (PFS) team is equipped with knowledge to advise patients on any insurance, billing, or payment questions.

Click here

NHS offers a 20% discount on the balance of hospital patient bills that are paid within 60 days of the initial statement.

Need to download Patient Access forms? See below

To download the Release of Protected Health Information form, click here.

Streamlining your experience

AllWays Health Partners is launching several enhancements to our digital prior authorization tools to help reduce your administrative burden. In addition, the fast, automated tool can speed up the process so have the opportunity to discuss next steps with your patients before they even leave your office.

July 2021 updates

EviCore will no longer process prior authorization requests for high-tech radiology or cardiac imaging. After July 18, you must use the authorization tool in our provider portal to request approval for these services. View the training video.

Welcome to HealthQ

Our goal is to provide you with exceptional access and customer service. We accept most major insurances, including MassHealth, and offer financial assistance for self-pay patients. We offer in-clinic or telehealth appointments, online scheduling, and a patient portal where you can access test results and communicate with your provider.

Confidentiality

According to the Protect Access to Confidential Healthcare (PATCH) Act, insurance companies in Massachusetts are not allowed to describe in an identifiable way sensitive services, like those you receive here.

Patient Rights

HealthQ is committed to providing quality health care. It is our pledge to provide this care with respect and dignity. In keeping with this pledge and commitment, we present the following:

Telehealth Visits

As much as we like meeting you in person, we appreciate that a video call may be more convenient. Depending on your healthcare needs we may be able to see you via telehealth. We accept most major insurance for telehealth services.

Financial Assistance

If you do not have health insurance, or your insurance does not cover birth control, we offer discounted fees based on family size and income for family planning services (this includes everything except abortion care).